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Door & Window

Is it possible to "flex" guide open to remove and replace a 751 series channel balance? If so, I would rather not remove and replace wooden trim and not risk damaging it (I have 5 windows to fix). Thanks, Steve

Hi I am looking for a casement surface mount operator with a small disk that attaches to the window rail. It looks like its metal. The ones locally have a large nylon disk. I can not find any name on the windows anywhere.

I'm not sure what you would call this. One broken another window, and I need to replace it. Do you still have this part available to purchase? Thx!

This part goes on top of the window sash.

Re: Andersen Patio Door and Screen. -Purchased 84-020 which was exact match for screen door. -Purchased 84-005, which was shorter than top of door roller on screen door. Mine is about 3 1/4" and has (2) holes in stem. Can probably make work, unless you have exact match. -Purchased 81-128 P/Doo ... (cont.)

I watched your video on removing a non-tilt window sash, but... my 1978 windows do not have viewable take out clip. It only has, at the top, a screw in a little aluminum clip. Aluminum windows. Can you tell me the procedure for removing. I am asking because of the difference. See pic attached. ... (cont.)

I have a 13 1/2 in operator to replace. Your 39-399 looks close. The one I have is surface mounted and mounted with two machine screws to the frame. Does this operator have the two threaded holes for the frame mounting? Also. What are the hole spacing dimensions? There is no diagram with the measure ... (cont.)

Hi - This is an Anderson/Silverline window. I believe the model # is 7550. Thanks - Steve

Hello, Recently our handle no longer works properly (i.e. pushing the button towards the jamb does not make the latch move), so need a replacement but having a hard time finding one. Also, while doing this, some members of our family seem to have an issue while opening the door whereby the top ... (cont.)

I have channel balances that are broken and need to be replaced. the numbers are slightly faded, but it looks like it says either: 25 5 IW CMC 11 or 26 5 IW CMC 11 The I may be a T...they're faded. The channel balance is 27" long, and has what looks to have your 19-005 top and 1

I need to order 22 spiral balances for tilt windows. 3/8 x 32 in. I want to get the bushing for the stronger wt. Would the blue bushing be good. I cannot take out the window to weigh it. We have 11 windows that will not stay up and they are 13 yrs. old. Please help me. Nadyne

Need 2 lift handles for 1984 vintage Thermal Gard double-hung windows. I contacted Thermal Gard and they said you may have replacement parts.

Hello! I was told to contact you regarding a replacement crank for my window. I don't know the manufacturer since I'm not the original owner. Attached are pictures showing the broken crank and mechanism. Thank you for your help.

It seems that I need the 26" Series 385 Channel Balance with 19-005 top and 15-004 shoe. What is not clear is what option I need to select. Slash weight is 33.3 lb. Can you help me out. BTW: the difference between the 15-004 and 15-005 shoe is very subtle, correct? FYI: Current hardware s ... (cont.)

I have GA non-tilt windows that were installed in the 1997/1998 time frame. Several balances have failed. They look like your Series 400 spiral balances; however, they have no colored tip. They are 30 inches in length and 3/8 in diameter. See the picture I have enclosed. I would appreciate you ... (cont.)

I need to replace the coils counterbalance for about 4 sashes. The window sash weighs about 19 lbs on my floor scale. It looks like a dual coil system. The coil is about 1/2 inch wide, there is a DL6 printed on the lower coil and just a D6 on the other.

the tips on my spiral balances are white. the windows are from the 1950s I am guessing series 400 spiral balances but not sure of what tip color to buy.

This came off of the inside rail and stile along the glass. Can you help me find the right replacement? Thanks!

I need replace broken plastic window screen retaining pins. They are L shaped, the pin is approximately 1.25 - 1.5 inches long. The L makes a "lever" that helps to remove the pin when the screen needs to come out.

written on door pulls---DNS Industries 13/23 Outside Pull Standard and DNS Industries 16 Inside Pull Standard. Please let me know prices of pulls and locks. thank you.