Viewing all customer Discussions for:
Door & Window

Home Owner USA
May 29, 2015
Home Owner from USA
May 29, 2015
Help with window crank
OK I am looking for help, I need a new window crank, the one I have is plastic and it stripped, I don't know what there called or how to order? mine measures 3-1/2" incehs long, and the hole NOW srtripped is 1/4 inch, BUT is slipped onto a splined shaft on the window, so, don't know exact size ... (cont.)
Quick Learner Sonoma, Ca
May 29, 2015
Quick Learner from Sonoma, Ca
May 29, 2015
Caldwell Channel Balances
Looking to replace 2 sets of channel balances. 28" long Stampled code 27 500 Caldwell
Quick Learner CT
May 29, 2015
Quick Learner from CT
May 29, 2015
Window support replacement part needed
Hi there, We have some Phillips Marquee vinyl windows that have the side spring supports broken off from the plastic tab at the bottom of the twisted metal support mechanism that the window hooks into. Pics are of ones that still are working. No numbers or markings on the parts. The metal ... (cont.)
Home Owner Texas
May 29, 2015
Home Owner from Texas
May 29, 2015
glazing for double pane Allenco window
glazing height 11/16 glazing depth 3/16 Would the Acorn 55-161 be a usable substitute?
Home Owner USA
May 29, 2015
Home Owner from USA
May 29, 2015
Gapco Window Molding
Looking for replacement part for Gapco window...seal failed e-glass w/ grid replaced by local glass company and looks good except for the missing 3/4 " flat bead or molding I would call it. Currently molding has cracked during removal and was not salvageable. It did not come off in one clean s ... (cont.)
Home Owner Hoboken
May 29, 2015
Home Owner from Hoboken
May 29, 2015
Window "spring" 35.5"
There is a large metal clip that runs in a channel in the window frame - there are very heavy metal/double windows - that was connected to the spring, which runs in a plastic tube and was screwed in at the top about 80% up the height of the window. On both sides of both windows (there are 2) the spr ... (cont.)
Home Owner Fort Worth Texas
May 29, 2015
Home Owner from Fort Worth Texas
May 29, 2015
Windows in older house will not stay open
Just moving into a 1987 house. Most of the windows do not stay open and none of the Spiral balances have color tips. The window slide up and are 6'x 3' so each the bottom section which opens is 3' x 3'. Attached are pictures of the spiral and shoe. Also I do not know how to remove the shoe. The ... (cont.)
Contractor PROVO, UTAH
May 29, 2015
Contractor from PROVO, UTAH
May 29, 2015
PIVOT SHOE REPUBLIC WINDOW
PATENT # US4610108 WE NEED 12 IF THEY ARE AVAILABLE.
Quick Learner Charlotte, NC
May 29, 2015
Quick Learner from Charlotte, NC
May 29, 2015
Window Operator
This operator is from a church window in Charlotte, NC. The church was built around 1965. I've included photos of the part from various angles and included any markings or logos that I could find. I've included the logo from the end of the handle which may help identify the manufacturer. I'm hop ... (cont.)
Home Owner
May 29, 2015
Home Owner
May 29, 2015
pivot shoe identification
Not sure if its 1/2" or 5/8" thick
Quick Learner North Bergen New Jerse...
May 29, 2015
Quick Learner from North Bergen New Jersey
May 29, 2015
Balance replacement
hopefully the attached pictures can help you tell me what i need to measure in order to get the right replacement parts for our windows.
Handy Person Memphis. TN
May 29, 2015
Handy Person from Memphis. TN
May 29, 2015
Andersen Vent hinge pair installation.
Is the Andersen Vent hinge pair 39-539 difficult to install?
Home Owner USA
May 29, 2015
Home Owner from USA
May 29, 2015
Looking for new Coil Balance
This is what I'm trying to replace. Let me know what I need to order. Thanks
Handy Person Georgia
May 29, 2015
Handy Person from Georgia
May 29, 2015
Window locks
Can you help me identify this window lock? I think it was made by Truth hardware based on the patent # on the bottom
Quick Learner Florida
May 28, 2015
Quick Learner from Florida
May 28, 2015
Can't get sash out
I have a PGT double hung non-tilt window. I think it's a 1/2" channel balance, but I can't get the sash out. I've watched the video, I pop the take-out clips out, and I raise the sash as high as it will go. But I can't pop it out of its channel. It's a big window. The sash is about 50" wide by 31 ... (cont.)
Handy Person Huntington
May 28, 2015
Handy Person from Huntington
May 28, 2015
Will 39-422 work for Andersen windows?
Do you know if these handle extensions would work on Anderson Casement Windows?
Home Owner Barrington, IL
May 28, 2015
Home Owner from Barrington, IL
May 28, 2015
In immediate need for a dock lock cylinder replacement
We are in need of and hope to talk to someone who can help track down the cylinder needed for the lock (image attached). The only info on this lock is: Pella and The Broadway Collection. Lock could be approximately 5-10 yrs old. Thank you so much.
Home Owner USA
May 28, 2015
Home Owner from USA
May 28, 2015
Reference #7466722 door handle
I sending you a picture of a handle for a screen door to see if you carry it. I would appreciate if you would e-mail me back. Thank you.
Home Owner Baltimore
May 28, 2015
Home Owner from Baltimore
May 28, 2015
Replacement storm door mortise
I am looking for a replacement mortise for my storm door. I is 5 and 3/4 inches by 1 and 11/16. The letters "AJ" are stamped on the side, but there are no other markings. I appreciate any help you can offer.
Contractor North Carolina
May 28, 2015
Contractor from North Carolina
May 28, 2015
Handle change - Simonton Screen Doors
During a replacement of the existing Simonton sliding screen doors, we noticed a significant change in the handle and locking mechanism. The old one - see pics - was easy for children and those with limited dexterity to open and close the door. The new design of door is more slender and the handles ... (cont.)