Viewing all customer Discussions for:
Door & Window

Quick Learner Myrtle Beach, SC
May 13, 2015
Quick Learner from Myrtle Beach, SC
May 13, 2015
coil balance S140-23
i bought your: S140-23 coil balance the ones I have pulled out are labeled: 3.0 35" P (there are 2 of these coils) and 4.0 35" P ( there is 1 of these) I have already installed what I ordered but the window sash is not moving without me using a ton of force. Also; I installed the new coi ... (cont.)
Home Owner New Jersey
May 13, 2015
Home Owner from New Jersey
May 13, 2015
Anderson sash balance 11600-17
I want to replace four, balances are marked: 11600-17 E20 9#31 5 85
Home Owner Pennsylvania
May 13, 2015
Home Owner from Pennsylvania
May 13, 2015
Anderson Part 7191-33
Looking for the pictured part. Casement Operator Cover. Anderson Window. It has 7191-33 stamped on the inside. There is only one hole not 2 as pictured on your site. Also need operator handle. Need 3 of each. These are from at least pre-1987 manufactured windows.
Home Owner
May 13, 2015
Home Owner
May 13, 2015
Andersen Operator Rod
The current operator in our windows is 15", same as the long arm. This barely fits, because the rod has holes in the end to attach t the window, not a bracket. Does the 15" (39-390) have a bracket at the end? Are there any other options for the rod? I'd rather not go with the short arm unless necess ... (cont.)
Quick Learner Lawrenceville, nj
May 13, 2015
Quick Learner from Lawrenceville, nj
May 13, 2015
Jeld a Wen window sash pivot
26-310..any one know if this will fit a Jeld a Wen window?
Quick Learner Milford, CT
May 13, 2015
Quick Learner from Milford, CT
May 13, 2015
Anderson Crank
I am trying to replace a crank. The parts numbers I can see are F-9400-8A, C-9400A. The teh shaft is 8 1/2" long and the base is 5" wide.
Quick Learner
May 13, 2015
Quick Learner
May 13, 2015
Home Owner
May 13, 2015
Home Owner
May 13, 2015
Jeldwen crank cover
We have several windows that need replacement crank covers and it seems that JELD-WEN windows do not support this part any longer. Could you provide some help on where to locate these?
Handy Person Greenwood Village, CO
May 13, 2015
Handy Person from Greenwood Village, CO
May 13, 2015
Quick Learner USA
May 13, 2015
Quick Learner from USA
May 13, 2015
Need various replacement window parts
We have about 7 window that are in need of replacement parts and wondering if you could help in identifying parts we may need. The window are at our home at the New Jersey shore. Over the years the salt air has corroded most of the exposed metal parts leaving us with windows that we can not ope ... (cont.)
Home Owner Fonda
May 13, 2015
Home Owner from Fonda
May 13, 2015
Wenco sliding patio door corner
I emailed you on Saturday about corner pieces for my sliding screen door. I wasn't expecting a reply seeing it was Saturday. But I managed to get part of the corner pieces out of the frame by reading your website. Attached is a photo of what I have. I did take it to a glass repair store who kind of ... (cont.)
Home Owner Thomasville, GA
May 13, 2015
Home Owner from Thomasville, GA
May 13, 2015
Jordan window balances
I have to replace the balances on two Jordan windows (total of 4 balances). The balances are are 29" in length and have "28 4" stamped on them. Can you recommend the correct parts and clips?
Quick Learner Clemmons, NC
May 13, 2015
Quick Learner from Clemmons, NC
May 13, 2015
Broken Balance Springs
Trying to find replacement springs, or the complete balance system for both sides of my bathroom window. Double hung vinyl coated tilt-in type, thermo-pane. Weight 12-13 pounds. Attached photos of current balances. Coil spring has number 9 embossed on it just above attachment screw. The top whit ... (cont.)
Home Owner Simpsonville SC
May 13, 2015
Home Owner from Simpsonville SC
May 13, 2015
SImonton window replacement part
I was hoping to find a replacement part for my windows. I did not purchase the windows, but the information is in the photo sent: Simonton windows. I need multiple left and right tracks (?) in order for the windows to open properly. I have about 10 windows that are non-functioning because of the sli ... (cont.)
Home Owner USA
May 12, 2015
Home Owner from USA
May 12, 2015
Pella window track parts
Could you identify these Pella casement window parts. The one on the left in the picture is for the top glide and it is broke. The little circle on the left is a protrusion and the circle on the right is an indent. We will need 6 of them. The glides on the right side of the picture are for the bott ... (cont.)
Home Owner KCMO
May 12, 2015
Home Owner from KCMO
May 12, 2015
Mystery piece for Certainteed Window
What is this part called and where can I get Certainteed Window parts?
Home Owner Baltimore, MD
May 12, 2015
Home Owner from Baltimore, MD
May 12, 2015
What option do I need for a 24 B stamp?
The channel balance I want to replace has the code 24 B stamped on it. It looks like the S370 and is 25". I am not sure which stamp option to choose or the sash weigh range. Can you tell from the " 24 B" stamp?
Quick Learner MArlton, NJ
May 12, 2015
Quick Learner from MArlton, NJ
May 12, 2015
Broken Cetainteed sash lock.
Burglars broke my sash lock. Do you have a replacement?
Home Owner Arlington, VA
May 12, 2015
Home Owner from Arlington, VA
May 12, 2015
cole sewell replacement latch
Hello, I have attached pictures of the broken latch on my cole sewell door and hope you have a replacement part that will fit. The measurement between the screws on the white block that holds the latch is 4 1/2 centimeters between the two holding screws. The interior latch is the piece that is bro ... (cont.)
Contractor Apex NC
May 12, 2015
Contractor from Apex NC
May 12, 2015
Can you help identify the latch part number?
Can you help identify the part number for this item for a tilt window. I need left and right please. Thanks