Viewing all customer Discussions for:
Door & Window

Quick Learner Walkersville, MD
Feb 25, 2015
Quick Learner from Walkersville, MD
Feb 25, 2015
18000J Patriot/Plygem Pivot shoe
I have several broken pivots shoes. I am attaching pictures of the broken ones. I believe they are: The brand is Patriot/Plygem The series is 18000J
Home Owner
Feb 25, 2015
Home Owner
Feb 25, 2015
weight of alcoa tilt window sash
I notice that I have a choice of spiral balances depending on the weight of the sash. I have alcoa tilt-in windows, the one I am trying to replace the spirals for is 3'9" wide by 3' tall assuming the "sash" is the lower moveable part of the window. How do I go about estimating or finding out the app ... (cont.)
Home Owner Apex NC
Feb 25, 2015
Home Owner from Apex NC
Feb 25, 2015
Right hinge broken on several windows
There are absolutely no markings on the windows. This is the hinge that you pull in to release the pane for easy cleaning. The home was built in 1997 by Pulte Homes. mI windows says it is not one of theirs.
Quick Learner Miami
Feb 25, 2015
Quick Learner from Miami
Feb 25, 2015
Help with Top and Bottom Parts
I need 4 balances They are 1/2 Inch wide 24 Inches Long There is a 2320 stamped on them. I am mailing the top and bottom parts to you.
Home Owner Barbados
Feb 25, 2015
Home Owner from Barbados
Feb 25, 2015
Channel Stop
I am trying to find the replacement part for the Channel stop in the images provided
Handy Person san diego ca
Feb 25, 2015
Handy Person from san diego ca
Feb 25, 2015
PAT 4610108
I need 12 of this .let me know if you have it . Thanks and if you have the rails im interested too. Carlos
Home Owner Michigan
Feb 24, 2015
Home Owner from Michigan
Feb 24, 2015
Screw size
I have ordered an extension handle and a crank handle. Since there is no set screw on the handle extension I would need to have a screw roughly 5 1/8 long to secure both. What is the screw diameter?
Home Owner Owings, Maryland
Feb 24, 2015
Home Owner from Owings, Maryland
Feb 24, 2015
Window Replacement Parts for Slocomb Window
I am looking for 2 small metal parts and 2 plastic couplers that go with a Window made by Slocomb Windows. The Window measurement is 32-1/4 wide and 17-1/2 high. The window is a till window and the metal part goes inside the top of the window and the plastic part go in the window track and conn ... (cont.)
Quick Learner Bolivar Tx
Feb 24, 2015
Quick Learner from Bolivar Tx
Feb 24, 2015
No name tilt out windows in a beach house.
4" L x 1.250" W x .500" Thick. Please find photos of Assy and post bar. Do you have similar components? My pivot locks are completely eroded.
Home Owner Denver
Feb 24, 2015
Home Owner from Denver
Feb 24, 2015
I think the gears or handles are stripped
We are hoping we will be able to fix/replace the hardware on our casement windows rather than replace them. I believe it has been several years since most have been opened and now, to make matters worse, some may be painted shut. I am unable today to try too hard as it is only 20 degrees. But the na ... (cont.)
Handy Person Davie, FL
Feb 24, 2015
Handy Person from Davie, FL
Feb 24, 2015
Window controller
Part #115000-3 Looking to purchase a left and right controller
Handy Person Sarasota
Feb 24, 2015
Handy Person from Sarasota
Feb 24, 2015
window balance
I need to replace a window balance (or two). I can not read the complete stamp on the balance - see attached image the balance looks like the 16" Series 770 Balance. However, the weigh of the window is 24 lbs - and I only see option for up to 19 lbs - 16D The only identification I can find ... (cont.)
Home Owner Alpharetta, GA
Feb 24, 2015
Home Owner from Alpharetta, GA
Feb 24, 2015
Acorn DorWal Handel Set
I have a sliding glass door handle that has broken. I cannot find a part/model number. It measures INTERIOR: Plate: 5 1/2" & Handle: 9 1/2". Exterior: Plate: Smallest 3 3/4" & Handle: 7 1/16". The door is roughly 35 years old. What would be the best replacement for this handle set & how much is ... (cont.)
Quick Learner I think 84-074N but .....
Feb 24, 2015
Quick Learner from I think 84-074N but ... 84-074 (?)
Feb 24, 2015
84-074N vs 84-074?
Is there a functional difference between the 84-074N and 84-074? I am replacing rollers for our patio sliding screen door the 84-074N measures exact but so does the 084... wondering why 2 parts appear identical ? what is the difference between the two parts? thanks very much!
Quick Learner Florida
Feb 24, 2015
Quick Learner from Florida
Feb 24, 2015
Crank extensions
I need a 3/8 inch to 3/8 inch extension for older casement windows 2,3 or 4 inches long. Do they exist?
Quick Learner Nashua, NH
Feb 24, 2015
Quick Learner from Nashua, NH
Feb 24, 2015
Sliding Closet Door hardware replacement
Hello, I have a sliding closet door that needs a hardware piece replaced. The item is Front roller pc - mfg # 3.041.657 The offset = 3/8" The wheel diameter = 3/4" I've been to Home Depot, Lowes and a couple of hardware stores and cannot find a replacement. Would you have one?
Quick Learner Novat CA
Feb 24, 2015
Quick Learner from Novat CA
Feb 24, 2015
Operator Arm Keeper
Lost this keeper that holds arm to window
Quick Learner Newport Beach Californ...
Feb 24, 2015
Quick Learner from Newport Beach California
Feb 24, 2015
Sliding glass door wheels
Home built 1960s Says Kilian. Toronto and Syracuse on the wheel. I didn't see other markings.
Home Owner USA
Feb 24, 2015
Home Owner from USA
Feb 24, 2015
Spiral balance replacement
I had spoken with one of your representatives yesterday. I have 2 single hung windows that need the spiral balances, and shoe/clip replaced. If you can identify what I need, please let me know so I can order them. Thank you!
Home Owner Alva, FL
Feb 24, 2015
Home Owner from Alva, FL
Feb 24, 2015
Identifying Window Glazing
Pulled this from a window on my house. Windows are about 11 years old.