Viewing all customer Discussions for:
Door & Window

Quick Learner NC
Oct 13, 2014
Quick Learner from NC
Oct 13, 2014
Old Anderson Balance
Hello, here is an image of my old balance. Part # E199P27475. I gave this information to the lady there last week but had no image yet. Someone there sent me the email saying to try your part # 24-939. Please check my image and measurements to make sure this is the part I need. Thanks. Approxim ... (cont.)
Home Owner Jacksonville, Florida
Oct 13, 2014
Home Owner from Jacksonville, Florida
Oct 13, 2014
I need a Caldwell sash
Hi! I have a broken sash with the number printed on it 26 3 VR Caldwell can you help me with purchasing two complete replacements Thank you. Roger
Handy Person Danbury, CT 06811
Oct 13, 2014
Handy Person from Danbury, CT 06811
Oct 13, 2014
Anderson Window Counter balance mechanism / E 40 9#31 5 86
Looking to purchase four (4) of these counter balance mechanisms for Anderson windows.
Home Owner ga/fl
Oct 13, 2014
Home Owner from ga/fl
Oct 13, 2014
60-037 screendoor roller
my part seems to be somw what differant in size to the ones you have, 3 3/8 overall , 1 3/8 w, 7/16 d, 7/8 wheel, my part nr is 60-037, also there is 4 of them in each corner, all worn out all measurments outside canyou find me a replacement. Thank you George tried to post 3 photos, not su ... (cont.)
Home Owner El Segundo, CA
Oct 13, 2014
Home Owner from El Segundo, CA
Oct 13, 2014
Replacement Screen Pin
White nylon pin used to hold screen in place.
Quick Learner herndon, virginia
Oct 13, 2014
Quick Learner from herndon, virginia
Oct 13, 2014
Parts for an Earthwise series 7000 vinyl window
Earthwise 7000 series installed in 1998 Model 740 34.124 x 70.25 white The right window tilt latch has broken there are no stamps or markings on the part that came off.
Quick Learner
Oct 13, 2014
Quick Learner
Oct 13, 2014
Window spacer
This plastic spacer fits in the top of the window frame to prevent the lower window to be opened all the way to the top of the frame except when you want to remove it.
Quick Learner Wade, NC
Oct 13, 2014
Quick Learner from Wade, NC
Oct 13, 2014
My sash spring has broken
Need to repair broken sash spring. I included a picture. The windows have no markings or brand identification. The window is 29.5" x 36". Double pane. I came it with 24 lb. That would be a 12 lb sash spring for each side. I assume we would need to purchase two so they would be balance as I do not ... (cont.)
Quick Learner Scarborough Maine
Oct 13, 2014
Quick Learner from Scarborough Maine
Oct 13, 2014
D19 631 32 Anderson Sash Balance
I have a balance marked D19 631 32 6 1/4" x 2 3/4" what is my replacement part?
Quick Learner Baltimore, MD
Oct 13, 2014
Quick Learner from Baltimore, MD
Oct 13, 2014
Anderson Balance E28 9#31
My house was built in 1985 and has Anderson windows. The balance strings are starting to break. Attached is a photo, the part number is E-28 9#31 7-85 What do you recommend as a replacement, and is there anything else I should care of while I'm in there? Thanks, Ed
Quick Learner Omaha / Bellevue Nebra...
Oct 13, 2014
Quick Learner from Omaha / Bellevue Nebraska
Oct 13, 2014
Anderson Window 86' 3/8" Glazing Bead
Looking to replace 6 bottom Glazing bead segments. One bottom segment for 6 windows. The Glazing Bead is for a 1986 Anderson Window. 3/8" CL Glazing bead. Color is Teratone. Thank you Dennis
Quick Learner Indianapolis, Indiana
Oct 13, 2014
Quick Learner from Indianapolis, Indiana
Oct 13, 2014
Need replacement for bilt best casement crank
Looking for a replacement part for one window
Handy Person Lancaster PA
Oct 13, 2014
Handy Person from Lancaster PA
Oct 13, 2014
26-243 has a wider end piece than mine
I just bought tilt window latches 26-243 & 244 They are identical to what I am replacing except the end piece is to wide. My old ones are only as wide as where the top bevel ends. Do you have any others that would work. If not I will try to file off the bottom bevel
Home Owner Florida
Oct 13, 2014
Home Owner from Florida
Oct 13, 2014
What channel balance and top sash guide do I need
Kinco windows originally installed in 2002. Channel Balance is 30" long. There is a stamp 29 4 and then it looks like B1. Can you help me figure out which one I need. Also, any help on what top sash guide? They were plastic and broke. Thanks for your help.
Home Owner Ypsilanti, MI
Oct 13, 2014
Home Owner from Ypsilanti, MI
Oct 13, 2014
White Tip for my Balancers?
I had an honest window sales person tell me that I just needed new spiral balancers instead of replacing the windows. He told me I needed Series 600 27" spiral balancers for 2 Alcoa windows. I found the parts on your website: 27-inch/pd/Series-600-Spiral-Balance/S600-27 However my curren ... (cont.)
Handy Person Near Boston Massachuse...
Oct 13, 2014
Handy Person from Near Boston Massachusetts
Oct 13, 2014
Storm Door Hardware
Hi, I am unable to locate an identical handle for replacement. The handle shown operates by being pressed. From the outside, there is a brass door knob. When the door knob is turned, it turns an internal square shaft that touches an internal cam that is part of the inside handle. Unfortunat ... (cont.)
Home Owner Phoenix
Oct 13, 2014
Home Owner from Phoenix
Oct 13, 2014
Historic window lever
Hello, I am missing quite a few of these levers for the windows on the home I'm renovating. Do you know what they are called and do you carry this product? If not do you know where I can find them? Thanks for the help, Steven
Quick Learner Delanco, NJ
Oct 13, 2014
Quick Learner from Delanco, NJ
Oct 13, 2014
39 -027E with different sized ro ller
I ordered and received a operator arm for my casement window. The arm is the arm that fits same as the old arm. I have a problem with the 3/16 x 9/16 plastic roller. The old arm has a metal 1/16 x 9/16 roller. I looked on your website for a track to accomade the new roller and the tracks I see o ... (cont.)
Home Owner Fernandina Beach, FL
Oct 13, 2014
Home Owner from Fernandina Beach, FL
Oct 13, 2014
Pivot shoe selection
The pivot shoes I bought (15-045) fit perfectly in the track and attach to the S900-29 Spiral Balance just fine. The issue is that the window will not fit into the shoe. The metal bar at the bottom of my windows that slides into the shoe is too big. I have included 4 images with the meas ... (cont.)
Quick Learner
Oct 13, 2014
Quick Learner
Oct 13, 2014
need window channel balances
Hello! My Atrium single hung window no longer stay up, it slams back down. I wanted to know if you sold these channel balances please. Here is what is written on them: 66 26-3 cb5 cmc-1208