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Door & Window

Dear Swisco, I hope you can help me. My house is 19 years old and the windows came with the house. Four of the cranks no longer work. Not sure where to find the replacement parts or what is involved in repairing the cranks. If you have the parts please advise re cost and ordering specifics ... (cont.)

Your web site says that you can identify a part by the picture. Do you have this crank handle?

The bumper is 2" long and Pella identifies it as part #0B610000. tks

hello, Looking for parts that will replace these. i would be interested in 24-right tilt latches 24-left tilt latches 24-balance assemblies Thanks again, Jeremy

No hardware names, numbers found.

I am replaying 2 window balance's and I could not locate a model number similar to your items but following is what I can identify on the balance I removed. Andersen Corp Bayport, Minn Stamped at on one corner is 11600-17 Stamped at another corner is E20 9#27 4 85 On the back I can ident ... (cont.)

This is stamped BJ13 5#19 7-87 Can you identify? Thank you

Mercer Window 27" 26 5 CX CMC 11 channel balance Need the replacement part.

do you have the door handle or striker that goes with the 85-018 IPD keeper? in beige

I'm looking for a pivot bar from an old CertainTeed window from around 2002. I don't have a model number on the window so I attached some pictures of what I need.The first picture shows the bottom of the piece which is 2 5/15" long. The width is 5/8 " and the short side length (second pic) is 7/8" ... (cont.)

I could not find the replacement on you web site. My window is 47L x 32H. Attached is a photo. There's a sticker that says 13-31. engraved under the sticker is 12 31 In the corner is 122. Thanks Dan

Pricing? Delivery time? Installation instructions?

THink its a 371. But tops are in many pieces.

What size is the hex key shown in the parts image at 82-400? I've tried all the small metric and English hex keys I can find on the thumb turn on my Atrium lockset but cannot get it loose, so the set won't come out. Seems to be close to 1/16". Thanks.

Looking for the outside handle for my screen door. Door is an FWH6068 with a sliding screen. I think the part is #Andersen Outside Handle 83-019 However I need this in green. Is it available? Thanks, Joe

I have metal window screen that is being held to the metal window frame with tape. It was like when I moved in. I do notice it have these vertical holes going through the window screen frame and matching holes on the window frame. Base on your web, I think these could be holes are for Knife Latch ... (cont.)

I will be ordering your 40-199 handle set to replace a PELLA handle that has lost its finish,etc on the exterior handle. Is there anything I can do to maintain the shiny finish? Bill

Channel length is 26 inches see photos for stamp Check me.... is it product code S385-26 with option code 2540? Thank you a ton for your great, great site.

Hello, I have aging weather stripping on several Pozzi awning-style windows. The bubble seal weather stripping has disintegrated, but I found enough for some photos. The overall width is about 1/2 in. The bubble is probably 1/4 in in diameter, and the attachment strip is also about 1/4 in. D ... (cont.)

I have a client with Acorn slide up windows and need replacement parts for same. I have attached pictures of the tilt out side rod mechanisms and I see on you web page similar rod mechanisms but no similar nylon bottom pieces that the pivot pins on the window can fit into. The rods measure 29" an ... (cont.)