Viewing all customer Discussions for:
Door & Window

Home Owner Anoka, Minnesota
Jun 2, 2014
Home Owner from Anoka, Minnesota
Jun 2, 2014
What is my option for the S751-24
I have a couple windows that need some replacement parts. The window locks themselves say norco, however Jeld Wen doesn't seem to sell parts. This all lead me to you guys! I need a full balance assembly and some other various parts, but I was wondering if you could help verify that these look like t ... (cont.)
Home Owner California
Jun 2, 2014
Home Owner from California
Jun 2, 2014
Patio door handle
Hi, My slide door handle is broken. This is a 40 years old slide door Attached is picture of the handle Distance between holes is 3 15/16 inches Do you have same kind or compatible replacement ?
Home Owner Bloomfield MI
Jun 2, 2014
Home Owner from Bloomfield MI
Jun 2, 2014
Marvin window crank
I have old Marvin windows that I am trying to service (circa 1980). On one window, the crank arm is "twisted".. and I have no idea how because that thing is solid. So when the window closes it forces the cover wood out and the window does not seal right. I need to replace it. The cranks you have ... (cont.)
Quick Learner USA
Jun 2, 2014
Quick Learner from USA
Jun 2, 2014
replacement jalousie operators
I need 2 replacement jalousie operators, one right, one left. Please see attached pic of my existing units. They are more than 30 years old
Professional Wilmington, NC
Jun 2, 2014
Professional from Wilmington, NC
Jun 2, 2014
sliding window roller
Each window has 2 sections which slide open. Each window has 2 of these rollers for a total of 4 per window. This is the only data that is readable: series 2500, b2-hp-70/hs-a2-hp-65, ETL Sponsered
Home Owner Georgia
May 30, 2014
Home Owner from Georgia
May 30, 2014
Pivot Shoe....
I am trying to locate a pivot shoe for my windows. I was told that they are possibly Capitol 740 series. The pivot shoe that I ordered from your company was a perfect fit except for the hole that the window attaches/pivots on because it needs to be larger. Do you all have something with these measur ... (cont.)
Quick Learner St Paul MN
May 30, 2014
Quick Learner from St Paul MN
May 30, 2014
TRACO TR9100 Window, Balance Channel
I have (2) Traco TR9100 windows that need replacement of (4)balance channels (including the top & bottom ends) as well as (4) take-out clips. I hope the enclosed pdf files provide enough info for dimensions on the channel & ends. The visible stamp appears to be 3736. [BTW...TR9100 is our best gues ... (cont.)
Home Owner NY/PR
May 30, 2014
Home Owner from NY/PR
May 30, 2014
Locking handle
Hi. What type of locking handle should be used for a glass casement window, which, I believe, uses a #39-001 9-inch window crank operator, which I want to buy from your company? What's the difference between handle 38-005 & 38-001? Do you ship to NY &/or PRico? Thanks
Home Owner New Mexico
May 30, 2014
Home Owner from New Mexico
May 30, 2014
channel balance too deep
You state the width of the balance is 1/2" on the S351-28 but I'm more concerned with the depth. My old balances are the 1/2" width but are only 1/2" in depth also. Tried to buy locally and width is ok but depth is closer to 10/16th" making it so I can't get my window back into the proper position. ... (cont.)
Contractor Shelocta, PA
May 30, 2014
Contractor from Shelocta, PA
May 30, 2014
sash balance anderson window
one side of my balance cord is broke on my bathroom window would like to purchase new sash cord with balance and thought it best to replace both. double hung window 16x20 1/4 exposed windows. Do you carry the balance mechanism or is that something I can pick up in the field. Example Anderson wi ... (cont.)
Quick Learner TX
May 30, 2014
Quick Learner from TX
May 30, 2014
Del mar door roller
I ordered the wrong one and I'm ready to get this fixed. Any help is appreciated
Quick Learner USA
May 30, 2014
Quick Learner from USA
May 30, 2014
What balances do I need
Photos attached. Can you please tell me what balances to order? Are both sides identical or are they left and right? WINDOW: Andersen Visible glass approximately 20
Home Owner Florida
May 30, 2014
Home Owner from Florida
May 30, 2014
Need replacement sashes
Need to replace window sashes that are 23" long 1/2 " wide and stamped with 22E. Any suggestions? Not sure of the window mfg. Thank you.
Home Owner Howell NJ
May 30, 2014
Home Owner from Howell NJ
May 30, 2014
Balance retainer clips for sigle window
I have a couple of windows where the plastic balance retainer clips have broken off the top of the window and it appears as if this clip is what holds the window channel balance from in place because mine are all the way to the top of the window frame and the window will not stay up.I uploaded 2 pho ... (cont.)
Home Owner stayton oregon
May 30, 2014
Home Owner from stayton oregon
May 30, 2014
channel balance for milgard single hung vinyl
need replacement assem for channel balance with markings (25 5 RK) as shown in picture. also need (2)take out clips. I'm assuming clips come in one size. Thank you
Handy Person Lancaster Pa.
May 30, 2014
Handy Person from Lancaster Pa.
May 30, 2014
owens corning generation windows
Having a problem with parts for my windows, right after installation I was advised that Owen Corning stop production of windows after I had paid a more of this system. Looking for both brake block and spiral rods. The rods are orange and 25" long. But I can't get the block out of the window, don't s ... (cont.)
Home Owner Williamstown NJ
May 30, 2014
Home Owner from Williamstown NJ
May 30, 2014
Sliding aluminum door track
I am looking for replacement parts for an aluminum sliding door. The house was built about 15 yrs ago. The door is a three panel door with center slider. 9 foot wide by 8 high. the aluminum track at the bottom of the door is smashed down, It is a double track style, with each track about 1/8 wide wi ... (cont.)
Home Owner Kenosha, WI
May 30, 2014
Home Owner from Kenosha, WI
May 30, 2014
door handle
Dear Sir, I'm looking for the handle for my door. I have part of the identification number for the door.060696_ _7024. The spaces represent the numbers that I'm missing. Please let me know if you can help me locate this asap. I appreciate any help you can give me.
Quick Learner Holly Springs, NC
May 30, 2014
Quick Learner from Holly Springs, NC
May 30, 2014
Tilt Window Latch Replacement
I've got Alcoa vinyl windows made in 1995 that tilt in. The tilt latches on three of them are deteriorated. The photo is of a good one. It's 2 5/8" long by 7/16" tall by 11/16" from front to back. I can't tell which of your parts it is. Your help is appreciated.
Quick Learner
May 30, 2014
Quick Learner
May 30, 2014
What is a stamp option
What is the significance of the stamp option for the 31" Series 371 Channel Balance and how do I figure out my sash weight range?