Viewing all customer Discussions for:
Door & Window

Home Owner KANSAS CITY, MO.
May 19, 2014
Home Owner from KANSAS CITY, MO.
May 19, 2014
RH Latch
Information on side of window: ALCOA 87350231.15 Sash: 32.937 X 31.125 W MF SH 3054
Contractor Ohio
May 19, 2014
Contractor from Ohio
May 19, 2014
Tilt Latch ID
I can find several that are close. I think I even found an exact match but it's brown.
Home Owner California
May 19, 2014
Home Owner from California
May 19, 2014
replacing this part for my door
I need help my door is broken and I need to replace both parts of this door. Or actually the other part where the hooks go to lock it, don't know what that part is called. Please help.
Quick Learner Texas
May 19, 2014
Quick Learner from Texas
May 19, 2014
Compatibility with 39-013
Is this Truth folding Handle + cover kit compatible with the 39-013 and 39-014 operators? I need about 40 of such operators and want to find a compatible handle for them. I am thinking of getting the Crank handle (39-114L) but if this part is compatible with the operators it will be a bonus for ... (cont.)
Quick Learner Maryland
May 19, 2014
Quick Learner from Maryland
May 19, 2014
32 5 fw cmc
I need replacement channel balances, which contain this part number stamped in ink on the balance (as shown in the image attached). The plastic part in the track is large and appears that it's not removable. I would need instructions for removal of the old balance. Thanks!
Handy Person Greenville, Sc
May 19, 2014
Handy Person from Greenville, Sc
May 19, 2014
Balance slide selection
Hi, I need help to select new balance slides for my 12 year old windows. The only label I have shows the windows as series 3500 / 3550 HR 30 36x64. Photos have been added and I hope you can guide me in the right direction. The measurements for the slides are 1 1/4 X 2 X 1/2 Thank you ... (cont.)
Quick Learner baltimore md.
May 19, 2014
Quick Learner from baltimore md.
May 19, 2014
need narrowline sash balancer
window visible glass measures 24 " length 32 1/2" width. I need both balancers for this anderson window. markings on balancers read E30 9#27 9-85 Which balancer do I order?
Handy Person Buffalo, NY
May 19, 2014
Handy Person from Buffalo, NY
May 19, 2014
Replacement shoe request
I'm looking for a replacement for the attached shoe. The thickness is 1.25 in. and the depth is 0.585 in. The height is 2.25 in. Please help. Will you be contacting me directly? Thanks. Mike
Quick Learner ohio
May 19, 2014
Quick Learner from ohio
May 19, 2014
Contractor Charlotte NC 28210
May 19, 2014
Contractor from Charlotte NC 28210
May 19, 2014
Need new insulation strips on storm windows.
My customer has 6 storm windows that are leaking and growing mold between the storm window and the window. The whole window is about 3' wide and 6' tall - 2 glass frames per storm window. They were purchased at Sears by the builder in about 1962 - 1964. I understand I will have to dig the s ... (cont.)
Home Owner New Jersey
May 19, 2014
Home Owner from New Jersey
May 19, 2014
Broken Andersen Casement Crank Assembly
This is the left-hand (looking out) window crank from an Andersen casement. The large connector is approximately 10" long. The smaller is approximately 4 1/2" The handle has the following part number 1361358 ST The plastic cover has the Andersen name. Presumably, I need the crank assembl ... (cont.)
Handy Person Queens, New York
May 19, 2014
Handy Person from Queens, New York
May 19, 2014
Sash cam replacement
Hi, I am trying to find this sash cam. I think it is 18-033 on your site. Please confirm if this is the correct one. thanks
Contractor bucks county
May 19, 2014
Contractor from bucks county
May 19, 2014
patio screen handle
Screen Door Latch and Pull, 3" Product Code: 84-230 Will this fit patio replacement screens sold at home depot ? Pete
Handy Person Connecticut
May 19, 2014
Handy Person from Connecticut
May 19, 2014
Replacement Window Parts
Hi my name is Sean and I was wondering if you would have a replacement for this part. I believe that it is a plain channel balance, but I am really not sure.
Home Owner High Point, NC
May 19, 2014
Home Owner from High Point, NC
May 19, 2014
Screen door roller
I am trying to determine which part would work best as a replacement. I will likely order 8 as we have 2 doors. The house was built in 1960, but I'm not sure the doors are that old. They are several years old as they are metal, not the white/plastic or other common colors. The wheel is 1" but plasti ... (cont.)
Quick Learner Connecticut
May 19, 2014
Quick Learner from Connecticut
May 19, 2014
Marvin Channel Balance
Hi, I need some new channel balances for some older Marvin double hung windows. The stamps on the existing ones have 22HDQ on them. Do you have any of this size? Thanks
Home Owner USA
May 19, 2014
Home Owner from USA
May 19, 2014
Home Owner Plainfield, NH
May 19, 2014
Home Owner from Plainfield, NH
May 19, 2014
spring plunger bolts or screws for Super Seal screens
We need some (maybe a dozen for spares) spring plunger bolts or screws for the Super Seal screens. They are small white, plastic screws with a round head (4 to a screen) that hold the screen in place. Can I easily insert them, or will I need a special tool?
Professional Los Angeles
May 19, 2014
Professional from Los Angeles
May 19, 2014
Missing cover
Can you help identify the missing cover? I uploaded two pictures, one with the cover and the without it. I need two covers. These are jeld-wen casement Windows.
Home Owner boonton, NJ
May 19, 2014
Home Owner from boonton, NJ
May 19, 2014
screen push pin
Please see attached 3 images and advise if you have anything that would replace the push pin on the screen. The screens are from Kolbe and Kolbe and are almost 20 years old.