Viewing all customer Discussions for:
Door & Window

Home Owner Littleton CO
Apr 3, 2014
Home Owner from Littleton CO
Apr 3, 2014
triple coil spring for double hung tilt window
this part is numbered patent # 5.232.208 - 5.365.638 - 6.584.644 B2 part # 801030
Home Owner Philadelphia
Apr 2, 2014
Home Owner from Philadelphia
Apr 2, 2014
Trying to identify a broken sash guide
Hi, I'm trying to order replacement sash guides. The photos are of the broken one. They are used in a window that also uses the 33" Series 372 Channel Balance, Product Code: S372-33, option 3220 if that helps identify it some. (I'm ordering some these balances on the same order). Thanks for ... (cont.)
Quick Learner
Apr 2, 2014
Quick Learner
Apr 2, 2014
Pejja Storm Door lock
Attoor attached picture of Pella Storm Door lock we need to replace
Home Owner Florida
Apr 2, 2014
Home Owner from Florida
Apr 2, 2014
Replacement channel
The existing channel is 29" long. The window weights 29 lbs. the closes I believe is the series 380 with the added weight.
Handy Person Roswell, GA
Apr 2, 2014
Handy Person from Roswell, GA
Apr 2, 2014
ID pivot shoe lock
Hi, I need a few of these pivot shoe locks for some window repairs. They hook into a red nylon bearing spiral tube balance. If you need more info plaeas advise. Thank You Mike
Landlord Cincinnati
Apr 2, 2014
Landlord from Cincinnati
Apr 2, 2014
Replacement receiver for an Andersen sliding door
Hi... I recently bought the Andersen Tribeca Thumb Latch Replacement Product Code: 82-043 - I installed the thumb latch and discovered the catch/receiver was just a flimsy strike plate and wasn't adequate for properly locking the door -- there was no original receiver in the door jamb when home w ... (cont.)
Home Owner Dallas, TX
Apr 2, 2014
Home Owner from Dallas, TX
Apr 2, 2014
Replace thumb latch
I have the handle like the 40-057 but would like to replace it with something in a pewter finish. What will still work that will use or cover the holes that are there already?
Quick Learner Wasilla ,Alaska
Apr 2, 2014
Quick Learner from Wasilla ,Alaska
Apr 2, 2014
channel balance
milguard 2660gg tsb rolled edge 27" shaft 9/16 wide ,sorry about bad pictures
Home Owner Connecticut
Apr 2, 2014
Home Owner from Connecticut
Apr 2, 2014
Not exactly what I need
I need to replace broken rollers and I can't find a match. I am wondering if this is close enough and if it may work. The shape isn't exactly the same but maybe with a little flexibility...? Attached photo is what I currently have.
Home Owner USA
Apr 1, 2014
Home Owner from USA
Apr 1, 2014
Balance ID
The balancers I need to replace are stamped Caldwell 20 3 KK. I looked through your pages and it looks like it would be a S380-20. The window weighs 19.6 lbs, so I figure that means the 1950 option also. Could you please confirm this before I order. Also, it looks like the shoe and top a ... (cont.)
Home Owner Lakewood
Apr 1, 2014
Home Owner from Lakewood
Apr 1, 2014
Sliding door lock
This piece on my sliding door broke. Do you have anything that might work to replace it?
Home Owner Lakewood, co
Apr 1, 2014
Home Owner from Lakewood, co
Apr 1, 2014
Traco part
The lock on my window broke and all I can see is that it is a Traco brand piece. Can you tell me what part# I need to order? Thank you!
Handy Person Oklahoma City
Apr 1, 2014
Handy Person from Oklahoma City
Apr 1, 2014
Alenco replacement Balance
I am looking for the replacement balance for my 25 year old Alenco windows. I also need the replacement vinyl weather seal at the bottom of the sash.
Handy Person Palm Springs,CA
Apr 1, 2014
Handy Person from Palm Springs,CA
Apr 1, 2014
I need to replace 4 of these
I believe these are Pella windows . The crank on the bottom of the window seems to be the one causing the issues. The inside arm drops when window is trying to close and it collides with other arm.
Quick Learner Southern california
Apr 1, 2014
Quick Learner from Southern california
Apr 1, 2014
Window balance spring assy 2730 stamp
I have a non tilt spring assembly that has a part number 2730 stamped on it. Can you work with this number or do you need more information? Thanks Steve
Contractor maryland
Apr 1, 2014
Contractor from maryland
Apr 1, 2014
channel balances
my channel balance is stamped 28 4 CN Caldwell. I feel that the top piece is 19-005 and the bottom is a 15-005. which would make it a series 380. But when i measure the channel like your diagram, the channel is 29" not the 28 like the stamp says. Which size should i order the 28" or the 29"? Th ... (cont.)
Home Owner Colorado springs
Apr 1, 2014
Home Owner from Colorado springs
Apr 1, 2014
Casement replacement parts
I have 30 year old casement windows and have replaced all the operators with new truth hardware from you all. Now 9 months later the cranks are slipping again and the circular screw that engages the crank is backing out of the window. Will a new crank help that?
Home Owner middle river Maryland
Apr 1, 2014
Home Owner from middle river Maryland
Apr 1, 2014
spiral balance BLACK tip not shown
3/8 DIAMETER, 25 " . WE HAVE black tips. I AM ORDERING THE RED. 900 - 25. I ordered some other items before , no problems. I am ordering these since I will be out of state for a week. Do you suspect any problems? I am re ordering 15-045 and part # 26-297. These are exact matches. I think your websit ... (cont.)
Quick Learner Lexington, KY
Apr 1, 2014
Quick Learner from Lexington, KY
Apr 1, 2014
Missig hardware for sliding glass door
We bought a house that is missing the sliding glass door hardware and lock. I can't find the manufacturer of the door. I looked at Lowe's but can't find one that looks like it would fit. I have attached 2 pics of the door and a pic of the lock clasp or what it attaches to. I think it's the 3 an ... (cont.)
Home Owner USA
Apr 1, 2014
Home Owner from USA
Apr 1, 2014
Anderson operator 2007
the condo I recently bought was built in 2007, the Anderson operator assembly appears to be similar to the one listed as for windows built from 1982 to 1995. is there another operator or will the one listed work thanks . are there left/ right hand operators.