Viewing all customer Discussions for:
Door & Window

Quick Learner Arcadia, Florida
Mar 24, 2014
Quick Learner from Arcadia, Florida
Mar 24, 2014
Replacement lock for patio door
Greetings, I need to replace a lock on a patio door. It is part of mobile home built in 2005. Current lock is clamp grip. Will the Model 82-009A work? The inside measurements of placement of screws is 5 inches. The inside handle is 7 inches. If the above model is not what I need, please recom ... (cont.)
Home Owner San Jose, CA
Mar 24, 2014
Home Owner from San Jose, CA
Mar 24, 2014
Can't Match Balance
Hi, I looked through your balance images, but could not find an exact match. The attached photos will hopefully let you figure it out. These are from two windows weighing 34 pounds each (four springs total). I noticed that the numbers on the side are different. Channel Width: 1/2" Channel ... (cont.)
Quick Learner Central NJ
Mar 24, 2014
Quick Learner from Central NJ
Mar 24, 2014
Window hinge on bottom sash
Please help identifying the part in attached pictures. This hinge is from the bottom sash of a double hung window. It is from a NJ townhouse built around 1985. The size of bottom sash is around 34"x30". The balance # attached to the window was 2540, if this helps. Thank you, Tim
Quick Learner
Mar 21, 2014
Quick Learner
Mar 21, 2014
TRUTH 31761A
Do you have a replacement for TRUTH 31761A (with either nylon or steel wheels) with offset mounting ears (truth 39.23 or truth 39.24). THANKS
Home Owner Starbuck, Washington
Mar 21, 2014
Home Owner from Starbuck, Washington
Mar 21, 2014
Sliding glass door tandem roller replacements
I ordered item #81-149 and had to return them because they did not fit deep enough into our existing sliding glass door. I was about to order the reverse mount ones but in looking at the picture these appear to mount entirely outside the window. Our current rollers are the same as the 81-149 except ... (cont.)
Quick Learner Lutz Fl
Mar 21, 2014
Quick Learner from Lutz Fl
Mar 21, 2014
Kinco top sash guides destroyed by sun
I Have a customer w/several Kinco windows that have a broken top sash guide 18-166. these are plastic and the sun hase destoyed them .would the nylon 18-044 nylon fit and last any longer? Thanks, Bob
Handy Person Camp hill
Mar 21, 2014
Handy Person from Camp hill
Mar 21, 2014
Channel balance and top sash guide
Looking for replacement channel balance lengths 17 in and 23 in. Bottom shoe is 1"x1"x1/2". Top part is 1 1/4"x 1/2. Also need replacement top sash guide Top sash guide is 1 3/4" long, widest top part is 7/8".
Home Owner Reston VA
Mar 21, 2014
Home Owner from Reston VA
Mar 21, 2014
Window Cranks for Casement Windows
I have need for replacement crank mechanisms for my casement windows. The brand is "Truth". The model (?) is Entry Gard. I've attached three photos. Please let me know if you might have these available. The issue in each of the four problem windows is seemingly about stripped gears. The bracket ... (cont.)
Professional USA
Mar 21, 2014
Professional from USA
Mar 21, 2014
Harcar window glazing
I have a Harcar windows that I need glazing for. The original glazing is aluminum, but I don't mind if the new stuff is a different material. I don't have a piece that I can measure. Can you tell me what part number I need? The information on the sticker is: NAME: HARCAR ALUM. SPEC. DH-R30 ... (cont.)
Quick Learner Jamaica, New York Quee...
Mar 21, 2014
Quick Learner from Jamaica, New York Queens
Mar 21, 2014
Pivot lock shoe for tilt windows
I am looking for pivot lock shoes for 6 of my double hung titled vinyl windows. First I will like to know how do I get the pivot lock shoes out so I can properly measure them. I have reviewed your video where I see Mike replace the tilt window spiral balance, but did not see Mike take out the shoe. ... (cont.)
Home Owner georgia
Mar 21, 2014
Home Owner from georgia
Mar 21, 2014
Screen Pull Ring
In the video, the spline would face outward toward the sun. I think the spline should always face inward. If that is correct how would you install these? Or would you need use the pull rings that slip on? Thanks
Home Owner Alabama
Mar 21, 2014
Home Owner from Alabama
Mar 21, 2014
Ualco window part
Hi, can you tell us if you have a part similar to the picture? The gears are stripped.
Quick Learner Jamaica, NY
Mar 21, 2014
Quick Learner from Jamaica, NY
Mar 21, 2014
Window Spiral Plastic parts or accessories
Hello, I am looking for the plastic accessories or parts for my double hung vinyl windows. The actual spiral measurement is 28 1/4 length by 3/8 inch. I have uploaded two pictures. I double checked and made sure the spiral is not broken, but the plastic part is which is connected to the bottom of ... (cont.)
Home Owner USA
Mar 20, 2014
Home Owner from USA
Mar 20, 2014
Storm King Door Closer
Hello, We own a home which has an older pneumatic door closer installed which after many years of use has finally gone bad and is in need of replacement. The model is a Storm King 105 (silver colored) and was made by S-B Mfg. Co. Milwaukee, WI.
Home Owner Burbank
Mar 20, 2014
Home Owner from Burbank
Mar 20, 2014
Casement window parts
I have old casement french windows some are single which I can use cam handle 38059with38108 keeper but for double window same handle I need a different keeper one that can screw on top of the window side by side George
Landlord Norristown
Mar 20, 2014
Landlord from Norristown
Mar 20, 2014
screws for 26-193 and 26-194
Hello, Please identify screws used for items 26-193 and 26-194. Thank you, John
Quick Learner
Mar 20, 2014
Quick Learner
Mar 20, 2014
mortise lock for marquee series 870 patio door
hello, need replacement lock for this patio door screws holding lock assm to end of door are 4 5/8" apart please let me know if more info is needed... thanks Greg j
Home Owner San Francisco
Mar 20, 2014
Home Owner from San Francisco
Mar 20, 2014
Screen door pull 3 1/2 inch by 2 1/2 inches
Pull is 3 1/2 inch by 2 1/2 inches. Distance between screw holes is different between inside and outside. Inside is 3 inches, outside is 2 1/2 inches. . Has MW on it Mike
Home Owner Beach City, Texas
Mar 20, 2014
Home Owner from Beach City, Texas
Mar 20, 2014
Window Crank Replacement Parts
I am needing 2 replacement cranks for my windows. They have the name Weather Shield on them and the number 45199 underneath them. They are white.
Home Owner Los Angeles
Mar 20, 2014
Home Owner from Los Angeles
Mar 20, 2014
replacing channel balances
Attached are photos of window balances that need replacing (circa 1983). Have included photos of the stampings (14A, 20C, and 24B)on the metal channels. Also need some 24C channels and a 26C channel. Does the A, B and C refer to the weights in the channels? All of the balance shoes are identical ... (cont.)