Viewing all customer Discussions for:
Door & Window

Quick Learner Coldwater, Ohio
Sep 26, 2013
Quick Learner from Coldwater, Ohio
Sep 26, 2013
unknown window top sash replacement
I need help identifying the top sash replacement part on my window. The windows were already in the house and there are no labels as to what brand they are. They are non-tilt. The part needs to be 1" over the top. The sides come up almost wing-like. The screw hole is 5/16" from the top to the c ... (cont.)
Home Owner Oregon
Sep 26, 2013
Home Owner from Oregon
Sep 26, 2013
Caldwell replacement channel
I have Insulate brand windows that have Caldwell brand channels. The windows were purchased new in 1998. I had the pulley string break in one of the channels. The channel is identified by Caldwell numbering as shown in Photo-1. The window is single hung. The window is shown in Photo 3. The ... (cont.)
Home Owner Rhode Island
Sep 26, 2013
Home Owner from Rhode Island
Sep 26, 2013
Double hung window latches
Hi I am looking for window latches, looks like your 26-243, and 26-244 might be the ones. Outer square Dim 2-5/8" x 11/16", overall height 7/16" tab extends 5/16" from end, tab width 7/16" at widest point. Let me know if the ones I mentioned are correct. thank you, Doug
Home Owner USA
Sep 26, 2013
Home Owner from USA
Sep 26, 2013
Balance ID
Hi, I am trying to buy 2 replacement window channel balances. Both of the window channel balances on my window broke. It is 1/2 inch wide. It is 22.5 inches long. That is the length of the metal part of the w.c.b. The problem is your website does not sell 22.5 inch w.c.b. "B.S.I." and "2140" are eng ... (cont.)
Home Owner Port St. Lucie, FL
Sep 26, 2013
Home Owner from Port St. Lucie, FL
Sep 26, 2013
Coil Spring Pat. #5232208, 5 33" P, #4.5
Dear Sir, I would like to order some coil springs. They are 15/16" in diameter and a little larger in circumference than a nickle. I had ordered 10 springs, but they were too large. Please let me know if you have the right ones so that I can replace my order. Thanks
Handy Person Brookfield, WI
Sep 26, 2013
Handy Person from Brookfield, WI
Sep 26, 2013
Replacement door lock
I think this is a Kolbe & Kolbe. See the attached image from the number on the side of the door. Need replacement lock as the lever no longer moves the lock mechanim. Thanks. ps my son's patio door - I can get measurements if required K/K 0803990TVMC4610N
Handy Person Arkansas
Sep 26, 2013
Handy Person from Arkansas
Sep 26, 2013
Kinro 1995 moble home tilt window slide broke
Can not keep the window open there was a loud bang. We removed the part that holds the window open the this is what it looks like. There seems to be a twisted part inside like a spring the all this is inclosed in a white plastic casing. It is 29" long by 3/8" round. The spiral balance weighs 6 oz ... (cont.)
Home Owner Sturgeon Lake, MN
Sep 26, 2013
Home Owner from Sturgeon Lake, MN
Sep 26, 2013
What Pivot Shoe do I need for Owens Corning window
Can you please tell me which pivot shoe fits an Owens Corning window. The model on the window is: FDH. It measures: 2 1/8" long, 1/2" wide and I cannot get an accurate measurement accross the shoe while it is in the track. Sorry... Thanks
Professional Bonita Spings fl
Sep 25, 2013
Professional from Bonita Spings fl
Sep 25, 2013
mobile home closet door guide
Top guide for mobile home mirrored closet door 20121
Contractor Southborough, MA
Sep 25, 2013
Contractor from Southborough, MA
Sep 25, 2013
Andersen Sliding Door mortise latch Vintage +/- !998
Looking for a replacement mortise latch for Andersen Sliding Glass Door vintage 1998 +/-
Home Owner St. Charles, MO
Sep 25, 2013
Home Owner from St. Charles, MO
Sep 25, 2013
corner tilt window latch
The latch says part 6131; in my house I have both black and white. There are only a limited number of black ones so I'm guessing they were replacement parts. I've searched all over the internet and can't find any parts that look the same. I'm not sure as to the brand of my windows as they are bui ... (cont.)
Home Owner Easton,Md.
Sep 25, 2013
Home Owner from Easton,Md.
Sep 25, 2013
window screen pins for patriot series 1900 windows
The pin fell out and I can,t find it.I need a few replacements and instructions on how to install.
Handy Person Manchester, MO
Sep 25, 2013
Handy Person from Manchester, MO
Sep 25, 2013
Anderson Window double hung sash balancer replacement identification
Hello, I need to replace a couple of my Anderson window sash balances because the strings broke. The numbers on the sash balaners are: P90 13L 2-88 (top right sash balancer viewed from inside house) P90 R13 2-88 (top left sash balancer viewed from inside house) Can you please identify r ... (cont.)
Contractor sarasota fl
Sep 25, 2013
Contractor from sarasota fl
Sep 25, 2013
stamp on balance
re; S351-22, re; stamp ,you have options from 2110 to 2150 my stamp says 2190 32 do you have this model dave thanks
Quick Learner Seattle
Sep 25, 2013
Quick Learner from Seattle
Sep 25, 2013
Handle broke off of casement window lock
The latch on our window broke off. I am uncertain who made the windows but the only number I can find on the window is the following code C-C45-96x60. The distance between the screw holes are about 3 3/4 of an inch apart
Home Owner Wildwood NJ
Sep 25, 2013
Home Owner from Wildwood NJ
Sep 25, 2013
3/8" diameter vs 5/8" diameter?
I have two older windows, that I believe are Am Craftsman windows with one broken spiral balance each. I want to order replacements, but I have one measurement concern. After carefully measuring the existing balances, the OD measures 1/2" to the best of my ability to resolve without removing one ( ... (cont.)
Home Owner Philadelphia, PA
Sep 25, 2013
Home Owner from Philadelphia, PA
Sep 25, 2013
Need to right replacement sash support Andersen window balances
The images I have included is for my bathroom Anderson window. I also need the Replacement Sash Support Andersen Window Balances for two other size Anderson window. I did not take the other two out because it make window not usable but I took down the details. The all my original Anderson sash suppo ... (cont.)
Quick Learner Laguna Hills, CA
Sep 25, 2013
Quick Learner from Laguna Hills, CA
Sep 25, 2013
How do I remove Alenco window rollers?
I have Alenco windows, circa 1992. The rollers on the sliding windows no longer roll, and need replacing. But, how do I get them out? The whole window won't lift up enough to take the window out. Can I simply unscrew the screw in the picture and pull the roller assembly out - perhaps with need ... (cont.)
Quick Learner mn
Sep 24, 2013
Quick Learner from mn
Sep 24, 2013
Foam drain cover
I have tilt in windows and in the bottom corners of the window there are two drains with foam plugs or covers to prevent insects from coming into the house when the window is open. What are they called.
Contractor Ft.Myers, Fl
Sep 24, 2013
Contractor from Ft.Myers, Fl
Sep 24, 2013
What goes with 15-087?
I looked up the window balancer via the patent number. Your web site came up. The 15-087 appears to be what I need. I am unsure of the coil spring. Also the pivot bar is completely risted off. I do not see the part number for that. I had to order the sash spreader to remove the balancers. Is there a ... (cont.)