Viewing all customer Discussions for:
Door & Window

Quick Learner absecon nj
Sep 19, 2013
Quick Learner from absecon nj
Sep 19, 2013
Pivot shoe? Identify
Attached pictures of pivot Shoe? Approx size 2 in high 1.25 wide and 1/2 deep. As close as I can measure Help identify. Is there an up grade? PS Also sent you sample of weather stripping in previous request.
Professional Hanover, PA 17331
Sep 19, 2013
Professional from Hanover, PA 17331
Sep 19, 2013
Replacement pivot shoes
I am in need of replacement pivot shoes-minimum quantity needed is 20. See uploaded pictures. The dimensions appears to be: 1/2" Thick (Could be 9/16" depending upon where measured) 7/8" Wide 2 1/16" High Please let me know the replacement number and availability. If exact replacements ... (cont.)
Quick Learner indiana
Sep 19, 2013
Quick Learner from indiana
Sep 19, 2013
Top roller to go with 84-064?
don't know the brand of my door but finally found a roller that fits and seems to work. your p/n 84-064 for the bottom but don't find a listing for a top roller. Can you suggest one ? The old ones look a lot like the bottom ones. And is there anything in the way of adjustment instructions ? ... (cont.)
Sep 19, 2013
Sep 19, 2013
Is 84-078 the correct upper roller number?
Hi Barry, I did find that Andersen used the 84-070, bottom screen rollers, with the 84-078, top rollers, in their sliding door insect screens for the Andersen Primed Gliding Doors from 1964 through 1983.
Home Owner New Jersey
Sep 19, 2013
Home Owner from New Jersey
Sep 19, 2013
R13-927 Anderson Balance
Hi, I have an Anderson window that needs to have both balances replaced. Both of the current balance boxes are stamped R13-927. I see a reference to L9-1327 for the left side in the description for the R13-927 balance. Should there be different balance types for the right and left sides or c ... (cont.)
Quick Learner
Sep 19, 2013
Quick Learner
Sep 19, 2013
Window channel balance assistance
Dear Swisco, I need to order some 9/16" wide window channels for non-tilt windows. The model #'s are 1620 ans 2230. I believe it's the 350 series, but would like you to confirm before I place an order. The bottom plastic part has a plastic slider on both sides and the top has no plastic slide ... (cont.)
Home Owner WA
Sep 19, 2013
Home Owner from WA
Sep 19, 2013
Larger wheel for 84-062
Is this available with a wheel of a larger diameter? Or, is there a product with a larger diameter wheel that could be made to fit? thanks
Professional Maryland
Sep 19, 2013
Professional from Maryland
Sep 19, 2013
Window Slide Bolt
I am looking to replace a few of these slide bolts and I need a bunch of the springs that operate them. The back has the number 1347 stamped into it. Hard to see in the picture
Quick Learner Williamsburg
Sep 19, 2013
Quick Learner from Williamsburg
Sep 19, 2013
Looking for an upper track for a sliding screen door
I am looking for a upper track for a sliding screen door for a patio door. What I am trying to find is a larger width track, around 1" to accommodate a heavier sliding screen door. In the meantime I have purchased your 80-110 5/8" track and have installed a temporary sliding screen. It works well wi ... (cont.)
Handy Person CO
Sep 19, 2013
Handy Person from CO
Sep 19, 2013
Replacement BestBilt 45054 crank
Hi, I have 2 window cranks that are stripped and need replacement. The hardware says BestBilt and the crank has a number on it - 11 45054. What is the replacement crank for that model?
Landlord Denver, Colorado
Sep 19, 2013
Landlord from Denver, Colorado
Sep 19, 2013
Unidentified Alenco Channel Balance
This for an Alenco single hung window. Date of construction is 1984. The length of the metal "channel" is 28 1/16". While it is 9/16 wide I understand you call this a 1/2" channel. The number 27 B is stamped on the shoe end of the channel. I need the entire channel mechanism, not just the shoes ... (cont.)
Purchasing Agent New Rochelle
Sep 19, 2013
Purchasing Agent from New Rochelle
Sep 19, 2013
Double hung window parts
Good morning, Please identify the attached parts. Thank you, Mike
Home Owner Haverford PA
Sep 19, 2013
Home Owner from Haverford PA
Sep 19, 2013
Need Simonton window replacement
Hi I don't have the proper terminology so I am attaching multiple images of the part i am looking for. This part goes in the edge groove (term?) to allow the window to fold out. The ones on one of my top windows broke apart and I need to get a replacement or two so I can get them back in and functio ... (cont.)
Quick Learner
Sep 19, 2013
Quick Learner
Sep 19, 2013
French Door Stop/ Lock for a ProBilt door. patent # D429,619
need to replace bottom door stop/ lock for ProBilt French Doors. The only number on the item is a patent# D429,619. Is your Mortise Flush Lever Product Code# 42-006 comparable to the this original part?
Handy Person dubuque iowa
Sep 18, 2013
Handy Person from dubuque iowa
Sep 18, 2013
spirial balance aligner
a have a part that looks like a 26-139 single hole aligner but it has two holes?
Home Owner El Cerrito, CA
Sep 18, 2013
Home Owner from El Cerrito, CA
Sep 18, 2013
What Crank Handle Works with 39-157?
I just purchased your 39-157 4" crank extension, 11/32". I attached it to the existing hardware, no problem, but the original handle does not fit on the extension. Which handle should I order to go with your extension? Thanks
Handy Person Apex, NC
Sep 18, 2013
Handy Person from Apex, NC
Sep 18, 2013
Broken Pivot Bars
I have windows made by West Window Corp of Martinsville, VA. I am going to replace some 3/8" spiral window balances, but one window has both pivot bars broken off. I've included photos of the window corners with broken and unbroken bars, as well as a shot of the balance shoe. I don't know if it's ... (cont.)
Home Owner Fishers, IN
Sep 18, 2013
Home Owner from Fishers, IN
Sep 18, 2013
no name on hardward
Opener for kitchen window. Then there is a flat metal strip to the second lock (that is operated with the bottom latch. Only one latch on the outside of window is manual. The two locks in the inside of the window casing are controlled by one latch on the outside. The latch is what is broke ... (cont.)
Quick Learner NY
Sep 18, 2013
Quick Learner from NY
Sep 18, 2013
correct spiral balance
the spiral balances on my tilt window won't hold the window up. I have tried to adjust tension but there is no increase in tension when done. The balances are 9/16" diameter and 23" length with red tips, the windows weigh 17 pounds and every window this size has the balances fail should I be using t ... (cont.)
Home Owner Norwalk, CT
Sep 18, 2013
Home Owner from Norwalk, CT
Sep 18, 2013
Casement Operator
Window glass marking: 4 5 84 8 MW Window Frame marking: WS IGCC 178 CBA This photo is of a Truth manufactured operator with 12" of arm which I can measure. A smaller arm runs perpendicular to the large arm and measure about 4".