Viewing all customer Discussions for:
Door & Window

Quick Learner White Oak Pennsylvania
Sep 18, 2013
Quick Learner from White Oak Pennsylvania
Sep 18, 2013
Traco Double Hung Windows
I have two Traco double hung windows that do not stay up. The balance is broken. Its a coil that sprung out and now I have to use a rod to keep the two windos open. How can I purchase new balances that will fit my window. These window are about 10 - 15 years old. Great windows I just need to re ... (cont.)
Handy Person Fort Worth, TX
Sep 18, 2013
Handy Person from Fort Worth, TX
Sep 18, 2013
Window balance replacement
Looking for window balance replacements (See attached photos). the width is 0.50". The length of the metal is 28". This length does not include the plastic parts at each end. The weight of the window is about 23 lbs. The series 350 or 351 looks about right, but I'm not sure. Please help! ... (cont.)
Quick Learner Ramona, CA
Sep 18, 2013
Quick Learner from Ramona, CA
Sep 18, 2013
ordered part S385-27
I ordered 8 of these and they are exactly the right configuration and size etc. But when I put them in they break. Am I doing something wrong? The string pulls out and one of the wheels breaks. It seems quite tight to pull the window down. Is there a way to break in the springs? The tension I ... (cont.)
Home Owner Parkland, FL
Sep 18, 2013
Home Owner from Parkland, FL
Sep 18, 2013
Upper roller wheel needed
This is for the top of a mrrored bifold closet door. The wheel part slips into the top slide bracket between two metal edges to keep it in place. The door is then set into the wheel via the pin. There is a Youtube video which shows exactly the nylon wheel part and how it is assembled. Do a googl ... (cont.)
Home Owner USA
Sep 17, 2013
Home Owner from USA
Sep 17, 2013
Coil balance replacement
Dear Swisco Personnel, I am in need of replacing two parts for a casement window. See attached photo. Window description: The lower window slides up and down and tilts. The upper window is stationary. The part has two coils springs - one silver, with the number 6 or 9 stamped on it, ... (cont.)
Quick Learner USA
Sep 17, 2013
Quick Learner from USA
Sep 17, 2013
Not sure what window crank I have
Looking at your website I feel I need one if these parts. Please advise after looking at attached pics. Pics are all the same broken part. 39-089 or 39-187 Please advise Thank You Dan
Quick Learner HAiti
Sep 17, 2013
Quick Learner from HAiti
Sep 17, 2013
crank mechanism on a jalousie window
Hello, I hope you can help. I sent you the picture of the crank mechanism on a jalousie window I am looking to replace. It is for a house in Haiti. The house was built 15 years ago. The house jalousie windows pretty much all over. I would need at least 10 mechanism Regards, Myriam ... (cont.)
Home Owner So California
Sep 17, 2013
Home Owner from So California
Sep 17, 2013
Patio sliding glass door wheels
This is the type of wheels I need for my patio sliding glass. There are no markings, and the house was built in 1979 in So. Ca. The length is 3" and the tabs on top slide into slots on the sill, so removal of the bottom sill is unnecessary. If you have these I'll need a pair, and will also order so ... (cont.)
Landlord Plymouth, MI
Sep 17, 2013
Landlord from Plymouth, MI
Sep 17, 2013
Need replacement window guide assembly
Can you identify the part #27 4 Caldwell DM? Existing window measures 28" long
Handy Person Trabuco Canyon
Sep 17, 2013
Handy Person from Trabuco Canyon
Sep 17, 2013
Channel Balance Confirmation
I have a single hung, non-tilt window with one of two channel balances that has broken. The broken channel balance has the marking "27DS B.S.I. BM 33". The matching channel balance (still functioning) has the marking "2740 EH B.S.I". It is a nominal 28" length channel with just over a half inch w ... (cont.)
Home Owner Colorado Springs
Sep 17, 2013
Home Owner from Colorado Springs
Sep 17, 2013
Vynil Snap-In Glazing
Can you match the snap-in glazing type bead available per the attached images? Thank you for your help and cooperation. Jan
Quick Learner California
Sep 17, 2013
Quick Learner from California
Sep 17, 2013
Channel balance part number
Please inform which part number I should use from the photos. This is for a Milgard vinyl window. Note, it appears from your website this should be a Series 380 or 385 part. The only difference being the plastic pieces on one end have a different number (but are visually indistinguishable). Si ... (cont.)
Home Owner California
Sep 17, 2013
Home Owner from California
Sep 17, 2013
channel balance replacement shoe
Hi, Quick question... I need some 1/2 inch channel balance shoes. Mine, as pictured, measures 1" in length by 1.0985" (? 1 3/32") deep. Those dimensions match your part 15-005, but mine doesn't have wings. My dimensions are close (close enough?) to your part 15-001, which appears to be slightl ... (cont.)
Quick Learner
Sep 17, 2013
Quick Learner
Sep 17, 2013
Searching for 83-624BA
I am looking for a replacement window tilt latch for what I think is part number 83-624BA Better Built Windows. James
Home Owner Arnold, CA
Sep 17, 2013
Home Owner from Arnold, CA
Sep 17, 2013
MILGARD WINDOW BALANCE
The cord inside one of our channels broke. I would like to purchase replacement channel assemblies. The enclosed image hopefully supplies sufficient info to enable identification. I will supply additional photos and/or measurements if needed. Thank you
Home Owner Florida
Sep 17, 2013
Home Owner from Florida
Sep 17, 2013
Looking for plastic drawer guide
I was able to find one of my plastic drawer glides for my drawers but did not see the attached plastic guide. Do you have it or recommend something that would work. Thanks, Liz
Home Owner CANTON, GA
Sep 17, 2013
Home Owner from CANTON, GA
Sep 17, 2013
Replacing screen door rollers. Do I need to replace corner?
Replacing sliding screen door rollers lp with installing sliding screen door roller: 1-1/4 " (SS Housing Code 84-101). Do the exsisting corners need to be also replaced?? I need to replace . My door has SS Housing Code: 84-101. Do I need to also replace the Corners? AJ
Quick Learner Minnesota
Sep 17, 2013
Quick Learner from Minnesota
Sep 17, 2013
Need shoes to repair windows!
I have vinyl double hung tilt windows with theses shoes. The windows are 15 years old and out of some small company out of Canada. Hi-Therm? There are no markings on the windows or any of these parts. The spiral balances are of the 5/8 diameter size. As I measure the dimensions appear to be ... (cont.)
Contractor Vallejo / San Francisc...
Sep 17, 2013
Contractor from Vallejo / San Francisco CA
Sep 17, 2013
Patio Door Latch and Handle
this pushes up at the bottom to release and down at the top to lock not very common the name I have found is RUSCO if that helps the holes center at 5 5/16.. \I hope you can help Thanks Gene
Quick Learner Hawaii
Sep 17, 2013
Quick Learner from Hawaii
Sep 17, 2013
Identifying Channel Balance For Replacement
Hello~ I need help confirming if I need Series 351 or 390. I can't seem to see the difference between shoe #15-001 and 15-002. I don't know the sash weight range either. Help! Please tell me what I need to order, thank you! Here's some information for my channel balance: Length: 33" Width ... (cont.)