Viewing all customer Discussions for:
Door & Window

Quick Learner Miami, FL
Jun 6, 2013
Quick Learner from Miami, FL
Jun 6, 2013
Can't find exact match for my roller
I am trying to identify this part, I can't find an exact match on your website. The measurements are: Height: 1 9/16" Lenght: (main case only): 2 1/8" Widht: 11/16" the wheel seems to be 1 1/2 in diameter. Thanks for your help!
Handy Person CA
Jun 6, 2013
Handy Person from CA
Jun 6, 2013
need tandem roller assembly specified for patio door
Please specify replacement tandem roller. Dimensions are 3-1/8" L x 1" H x 11/16" W with 1-1/4" diameter wheels. Photos attached.
Professional Connecticut
Jun 6, 2013
Professional from Connecticut
Jun 6, 2013
Screen spline for an Atrium sliding door
I am looking at this 59-241 spline and wondering if it will work on the screen for my sliding door. It is an Atrium (Brand Name) and I have been looking everywhere for a spline that works on it.
Home Owner Omaha, Ne
Jun 6, 2013
Home Owner from Omaha, Ne
Jun 6, 2013
peachtree screen door spline
I am looking for the correct spline for my Peachtree patio screen door. The spline is flat, black in color and looks to be about 11/32 in size. Is your 59-241 the correct spline? Bill
Quick Learner
Jun 6, 2013
Quick Learner
Jun 6, 2013
Philips cylinder lock
Hello I have a 2007 Philips Products sliding glass door on our newly purchased home. I need to replace the cylinder lock so I know it is re-keyed. What product of yours do I need to order. Or if their are multiple options; how do I determine which cylinder lock I need to order from you. ... (cont.)
Home Owner Ohio
Jun 6, 2013
Home Owner from Ohio
Jun 6, 2013
Anderson Balance J46 527 5 88
Need to replace an Anderson Balance. Stamped 11600-17 with another stamp in upper corner J46 527 5 88. Which replacement part do you recommend. Thanks
Quick Learner Cincinnati
Jun 6, 2013
Quick Learner from Cincinnati
Jun 6, 2013
2" in-swing door latch varient
I am looking for this latch, but mine is 2 inches instead of 1 3/4. Would the the 1 3/4 work? Or do you have the 2 inch latch? Jay
Quick Learner Lexington, KY 40515
Jun 6, 2013
Quick Learner from Lexington, KY 40515
Jun 6, 2013
window spring from a unit sold at lowes in 2007. heli coil spring is what is broken
I'm trying to help a neighbor repair a window spring which is broken. I think the company who made the spring has gone out of buisness. I think it might be invision. I have sent several pictures of the spring. I will have to take the window apart to get the spring out. Need to know if you can sel ... (cont.)
Quick Learner Stafford
Jun 6, 2013
Quick Learner from Stafford
Jun 6, 2013
Installing the 26-326
These were ordered from your company by my neighbor. I tried without success to install them. Can you please provide me with specific instructions? Thank you. Don
Quick Learner Green Brook, NJ
Jun 6, 2013
Quick Learner from Green Brook, NJ
Jun 6, 2013
Need 2 Andersen patio/screen door parts
I have to purchase 2 parts and have included pics of each: 1) I have an Andersen Sliding patio screen door that has broken its wheels on the bottom. I have removed the part and included pics 2) I have an Andersen Sliding glass door that has a broken latch/lock. The peice that has broken is t ... (cont.)
Quick Learner Bronx
Jun 5, 2013
Quick Learner from Bronx
Jun 5, 2013
24-637 similar image
Can you tell me if your Product Code: 24-637 Is the same as my picture? I would like to order if it is
Handy Person
Jun 5, 2013
Handy Person
Jun 5, 2013
Handy Person Los Gatos, ca
Jun 5, 2013
Handy Person from Los Gatos, ca
Jun 5, 2013
Quick Learner Woodland, CA
Jun 5, 2013
Quick Learner from Woodland, CA
Jun 5, 2013
Need channel balance!
Hi, Would you please help me identify and order the correct channel balance? The number on the balance is 20-4 FE5 CMC 75. It measures 1/2" wide and 21" long. The top measures 11/16" 1/2". I think the shoe measures 1/2", 15/16", and 1 1/16". Thank you.
Quick Learner Texas
Jun 5, 2013
Quick Learner from Texas
Jun 5, 2013
Installing the 26-266
Do the wings in the 26-266 and 26-267 bend up slightly for installation? My windows require installation from the top. You would install from the top cut out and slide to click in. Thank you.
Handy Person Elkhorn, WI
Jun 5, 2013
Handy Person from Elkhorn, WI
Jun 5, 2013
Block and tackle balance hardware
I need to order a replacement block and tackle balance device for a tilt-in window made by Republic. From your website and the dimensions of the old device I believe I need 26" Series 770 Balance Product Code: S770-26 With a Rivet, 3/32" x 39/64" Product Code: 62-005 And a Rivet Inst ... (cont.)
Home Owner vermont
Jun 4, 2013
Home Owner from vermont
Jun 4, 2013
Need this latch for my screen door.
I have enclosed a picture of what I need. it's messurments are 3inchs from edge of handle to tip of latch. 4 inches high. Can you please help me. As you can see it is for a screen door sliding door. thank you.
Handy Person Laurel Maryland
Jun 4, 2013
Handy Person from Laurel Maryland
Jun 4, 2013
Widow tilt bracket part
It is a corner bracket that attaches to each bottom corner of window to fit into a shoe that slides up and down in the window frame as well as letting the window tilt into the house for cleaning. Bracket is 1 1/4" long along the window edge with two screw mounting holes 3/4 in apart, 1/4" x 1/4" squ ... (cont.)
Professional USA
Jun 4, 2013
Professional from USA
Jun 4, 2013
I need to replace my glazing seal.
To whom it may concern; I'm looking for this style glazing bead for white vinyl singlehung windows that have no markings on them to identify the brand window it is. Could you let me know if you can supply me with this style glazing bead. Thanks, George
Quick Learner Pa
Jun 4, 2013
Quick Learner from Pa
Jun 4, 2013
26-289 in tan?
do you carry these in tan?