📅 Notice: Closed Friday, June 19th

Viewing all customer Discussions for:
Door & Window

Quick Learner Seattle, wa
Apr 25, 2013
Quick Learner from Seattle, wa
Apr 25, 2013
28 3 jk Caldwell
I am looking to replace a jk Caldwell channel balance 28-3. It is 29 in long and 1/2 in wide. Appears I need a series 385, but I am not positive. I also don't know what sash weight I have. Recommendations? Thanks, John
Handy Person Melbourne Florida
Apr 25, 2013
Handy Person from Melbourne Florida
Apr 25, 2013
15 9 HQ CALDWELL 17" Balance
This is a bathroom non-tilting PGT window with laminated glass. The balance has what appears to match your 19-005 top guide and a 15-002 bottom shoe. I do not see this combination, do you have recommendations or a better identifcation from the provided pictures?
Quick Learner Rocklin, CA
Apr 25, 2013
Quick Learner from Rocklin, CA
Apr 25, 2013
Philips Sliding Door Bottom Track
Hi, This is a 6' wide by 8' tall Philips sliding door. I need to replace the bottom track piece that the rollers glide on. Do you have a replacement part? Thanks, Jeff
Handy Person USA
Apr 24, 2013
Handy Person from USA
Apr 24, 2013
Coil balance system Window hook
Attention Susan We think it is a S140-20 we can not tell if window hook is the same I need one right and one left
Home Owner maryland
Apr 24, 2013
Home Owner from maryland
Apr 24, 2013
Having a hard time repairing 84-096 rollers
have 84-096 replacement rollers and have a very difficult time repairing. What am I doing wrong?
Handy Person Seattle, WA
Apr 24, 2013
Handy Person from Seattle, WA
Apr 24, 2013
Spiral balance with hookoed tip
Need replacement parts for an aluminum non tilt, insulated single hung window, circa 1985, manufactured in Seattle. OD of round spring assembly is 7/16"; overall length of black assembly is 26"; spiral extension, straight, is 1"; 90 deg extension is 17/16". Attaches to window by fitting into a gro ... (cont.)
Quick Learner
Apr 24, 2013
Quick Learner
Apr 24, 2013
Need Nuprime/Season-All window parts
DR window - balance stamped 2430 C. Measures 24 1/2" long for the metal channel piece itself. Top shoe looks like a 19-002. Dimensions all match. I re-measured the bottom shoe. It looks like it is 1 1/8" long, so the balance may actually be a Series 390. The length question still remains, howeve ... (cont.)
Quick Learner Brentwood, TN
Apr 24, 2013
Quick Learner from Brentwood, TN
Apr 24, 2013
RH Surface Mount Tilt latch
Marking on the under the lock slide is 525 total length - 3" Center hole length - 2" Right-center hole to end - 11/16" thickness - 5/16" width - 1 1/8"
Home Owner Columbus, Ohio
Apr 24, 2013
Home Owner from Columbus, Ohio
Apr 24, 2013
6' Anderson sliding glass patio door lock was wobbly, now broken
Bearings fell out years ago hard to turn the last year. Thumb crank came off tonight. The parts that hook into the receiver on the stationary parts inside the door seems okay. The U shape on the other side of thumb crank now only has one side of the U. The patio door was installed in a new build Ju ... (cont.)
Contractor brookfield, Ct
Apr 24, 2013
Contractor from brookfield, Ct
Apr 24, 2013
pella casement window roto crank
looking to replace several pella Roto cranks for a customer please let me knwo if you need anymore information. However might just need new arms and handles Thanks
Handy Person Washington DC Metro Ar...
Apr 24, 2013
Handy Person from Washington DC Metro Area
Apr 24, 2013
Concerning the S190-640
Is the S190-640 a 6 lb spring? Also, how long is it? I have several coil balance springs that need replaced on double hung windows 32 x 62h and want to be sure these springs are long enough. The tallest window is 32" x 66h which I calculate will take two 640's on each side. The detents seem OK o ... (cont.)
Quick Learner Scottsdale, AZ
Apr 24, 2013
Quick Learner from Scottsdale, AZ
Apr 24, 2013
replacement balance 2740
I need to get two replacement balances for my AlenCo Window. I've attached four photos for your review. It has part 2740 stamped on it. The metal piece measures 28 inches. Do you have a replacement for this balance? Thanks,
Quick Learner Newcastle
Apr 24, 2013
Quick Learner from Newcastle
Apr 24, 2013
Titan storm door latch
What I need is the the complete storm door latch. The door in question is from a "titan manufactured home" that was built in New York State. The problem that I have is there is no identification on the storm door. I did measure the latch and it appears the "40-034 matches the one on the door. Hav ... (cont.)
Quick Learner Duluth, MN
Apr 24, 2013
Quick Learner from Duluth, MN
Apr 24, 2013
Window casement operator
Dear Parts Expert, I have a three pane casement window (photo 5) that has an openable center window. The end of the operator broke off and I have attached photos of the operator with measurements. The measurement from the hole to the end of the arm when extended appears to be 9 3/4 inches. The ... (cont.)
Handy Person Chico, CA
Apr 24, 2013
Handy Person from Chico, CA
Apr 24, 2013
How Do I Identify My Top Sash Guides
I don't see any guide information for selecting a correct window sash top guide to go with a selected channel balance setup. Since you have a myriad of different shapes, I would think the shape was designed to work with a particular balance top. In looking thru the assortment, none of the shapes m ... (cont.)
Home Owner Pittsburgh, PA
Apr 24, 2013
Home Owner from Pittsburgh, PA
Apr 24, 2013
Certainteed vinyl replacement casement/awning window interior lever/lock - Windows were installed in 1990.
Hello, I had 9 Certainteed vinyl replacement windows installed back in February of 1990 at my home. 6 were casement style and 2 were awning style (basically the same mechanism as the casement just turn 90 degrees). Unfortunately, one of the lever/locks snapped in half. They are made of a white ... (cont.)
Quick Learner sarasota fl
Apr 24, 2013
Quick Learner from sarasota fl
Apr 24, 2013
replacement 19" window balancers PGT window manufacture
The balancer I removed are marked 25 9 37# 19" LT JQ Caldwell Upper plactic has wings but lower plactic pieces dont
Home Owner rome, ny
Apr 24, 2013
Home Owner from rome, ny
Apr 24, 2013
locking mechanism replacement
i am looking for a replacement locking mechanism for the small side double hung windows on a bow unit. The fixture is white. How can I obtain the part? Thank you
Quick Learner Ridgefield, CT
Apr 24, 2013
Quick Learner from Ridgefield, CT
Apr 24, 2013
screen door slider
trying to find replacement for a broken screen door slider. there are no identifying labels to be found anywhere on the screen door or the glass door. it appears to be similar to Product Code: 84-100. I have attached a picture.
Quick Learner pa
Apr 23, 2013
Quick Learner from pa
Apr 23, 2013
anderson window sash balance c6 5 23 1073
My Anderson window cord was broken. The stamp on the parts is c6 5 23 1073. I couldn't find the sash balance stamp to match. what part should I order so it will match this balance part? I will need more than 5.