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Viewing all customer Discussions for:
Door & Window

Home Owner Massachusetts
Apr 29, 2013
Home Owner from Massachusetts
Apr 29, 2013
Broken crank, do I replace the whole assembly?
Hi I have a bay window that has a broken crank on the right side of the window. The pictures I attached are from the working side. I'm not sure what I need for parts to fix it. Do I need the entire crank + assembly? Any help would be appreciated! Thanks, Jeff
Quick Learner California
Apr 29, 2013
Quick Learner from California
Apr 29, 2013
window rollers that the plastic casing has broken
Hello I have a home built in 1991 and the plastic casing on many of the windows around the rollers has broken. I need the replacement parts can you help me identify them. I think it is the 87-186 but I was hoping I could find just the plastic casing as I have 20 windows that need this. ... (cont.)
Home Owner OHIO
Apr 29, 2013
Home Owner from OHIO
Apr 29, 2013
Thank you for providing these cranks!
Thank you so VERY much for offering these window cranks! I have over 25 windows with these style cranks and was down to my last one, and very protective of that single crank! I was so very pleased for the delivery and grateful! I will have a terrific summer, thanks to you, and worry ... (cont.)
Handy Person Los Angeles
Apr 26, 2013
Handy Person from Los Angeles
Apr 26, 2013
Milguard Windows Balances
Hello, I just moved in a new home which was built in 1087. Many of Milguard windows need new balances. I like to purchase 10 x 11C and 2 x 2040 windows balances. As a matter of fact, most of defective window balances only need to replace the coil spring in side of the balance. Is it possibl ... (cont.)
Handy Person Prospect, KY
Apr 26, 2013
Handy Person from Prospect, KY
Apr 26, 2013
Handle cranks have locked up
Hello, I have two windows were the handle cranks until locks up or - in the opposite direction - cranks off. Looking to replace or repair. Appreciate the help!!!
Quick Learner USA
Apr 26, 2013
Quick Learner from USA
Apr 26, 2013
Part number 36-015
Hi, Do you have a picture of the other side of part # 36-015 "arm window hooks" on your website that you can send me? If not can you give me a description of what the other side looks like. The only picture of the part on your site looks to be the correct part that I need, I would just like to b ... (cont.)
Quick Learner San Jose CA
Apr 26, 2013
Quick Learner from San Jose CA
Apr 26, 2013
Need replacement part for "13 3 DU CMC 2"
Hello, I have a broken channel balance that has the signage "13 3 DU CMC 2" (pictured). What is the best replacement part for this? The channel length is 14", and width is 9/16". Both end parts have "wings" Thanks! Vega in San Jose
Home Owner Connecticut
Apr 26, 2013
Home Owner from Connecticut
Apr 26, 2013
Replacement Window Crank needed!!!
Hello! I came across your site, as I've been having a hard time identifying a replacement window crank... As the existing one is stripped. The original is by Weather Shield - Medford, Wis. numbers on reverse side of handle are: PAT.4,083,264 PAT.4,189,248 45001 I do not have any add ... (cont.)
Handy Person Brewster NY
Apr 26, 2013
Handy Person from Brewster NY
Apr 26, 2013
Broken Bow window lock
Need to identify part needed for replacement
Quick Learner florida
Apr 26, 2013
Quick Learner from florida
Apr 26, 2013
Kinko non-tilt window balance
I have a few Kinko windows that seemed to break all at once . I looked through your examples & non look like the top of the balances I have . Can others be substituted ? Balances are 30" long & the only thing I can make out on the balance is IW CMC 7 , 1/2 " balance ,Any help would be great. ... (cont.)
Quick Learner
Apr 26, 2013
Quick Learner
Apr 26, 2013
BSI 27B BALANCE MARKINGS
T POST LIKE 15-195 PART BUT OVERALL LENGTH IS 2 1/4 INCHES AND WIDTH OF HEAD IS 1 INCH. PART NUMBER 15-195 SHOWS DIMENSIONS OF 1 7/8 AND 1 1/4. AM I GETTING RIGHT PART WITH 15-195 OR WHAT PART DO I NEED FOR THOSE DIMENSIONS?
Quick Learner Rochester NY
Apr 25, 2013
Quick Learner from Rochester NY
Apr 25, 2013
screen door handle/latch
I have an American Craftsman Silverline screen door. item number 716467813847. The latch handle is broken and I cannot find a replacement. It was installed in 2008. The screws are set 2.5" apart and there is a very narrow space in which to attach to the screen door. I've been to home depot, lo ... (cont.)
Landlord Laredo, TX
Apr 25, 2013
Landlord from Laredo, TX
Apr 25, 2013
Aluminum window plastic glazing strip
I need to replace this strip. The profile length is approx 5/16" and width 3/16". I've seen a similar profile 55-062 Keller strip on your site but it is not the same dimensions. Thank you Jim
Handy Person Cherry Hill, NJ
Apr 25, 2013
Handy Person from Cherry Hill, NJ
Apr 25, 2013
Certainteed Window Balance
I'm searching for a Certainteed window balance. It was installed in 1991. Please let me know if you need any more info. Thanks, Brian
Apr 25, 2013
Apr 25, 2013
Window sash vent lock for vinyl windows and New Application
The 26-349 vent lock was discontinued about a year ago. Currently we do not have a new application window vent lock available. Sorry.
Handy Person USA
Apr 25, 2013
Handy Person from USA
Apr 25, 2013
Sliding door rollers
Thank you Susan for your help. I hope that we collectively can find a set of rollers to fix my door. this is my email address. I look forward to the research results from your team. Sincerely, Sean
Handy Person USA
Apr 25, 2013
Handy Person from USA
Apr 25, 2013
Help finding replacement hardware for uknown windows
Dear Sir or Madam, I just can't figure out how to gain access to replace some parts on this window. I can not find an identifying mark to tell me what type of windows they are. I need your help telling me how to get the window apart so I can replace the locks. I am including pictures of the windo ... (cont.)
Quick Learner Massachusetts
Apr 25, 2013
Quick Learner from Massachusetts
Apr 25, 2013
tilt latch unknown manufacturer
Need help finding this part as well as identifying who made my windows. There are stickers which begin with Blue then 5 numbers. Second line says Coastal Home I Carver, MA. Third line says white weldtuff. Any info much appreciated!
Landlord Charlotte, NC
Apr 25, 2013
Landlord from Charlotte, NC
Apr 25, 2013
Tilt latch for metal window in townhome built in the mid 90's
Hi, the tilt latches are broken on a rental property that was built in the 90's....the latch is approximately 2 inches long. Please help
Quick Learner Waynesboro, VA
Apr 25, 2013
Quick Learner from Waynesboro, VA
Apr 25, 2013
82-036 surface mount handle
Do you have this handle with an outside key lock?