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Door & Window

Hi, I have a Philips Products series 870 Sliding Glass Door. The internal lock os broken. Would you have a replacement lock? Regards, Randy

I live in a townhouse development and this is a problem shared with various neighbors who still have their original sliding glass doors circa 1978. The locks are still operative but the chrome surface is pitted. The replacement for the lock is almost certainly the Daryl 82-008 as the measurements ma ... (cont.)

Getting ready to move and these windows have taken a beating. Need to get them cleaned up and ready to sell, but I don't know how to find what I need.

I finally find the part I need (15" Series 765 Balance Product Code: S765-15 ) for my single hung window but do not know what the options ( 1,3,5,7,9 ) are for. I have a 31" long broken sash cord; but because the windows are 7+ years old, I would gladly by several assemblies. SL 14 3 5/20/04 ... (cont.)

Hi, I need a couple of sets of Series 350 Channel Balances for two (2) non-tilt windows. The original hardware is missing, and so I can't identify the correct length for the channel balances. The overall height (top edge to bottom edge) of one of the windows is 23 inches, and the overall ... (cont.)

Looking for a pivot bar that looks like this. Unsure of window manufactorer? This is 2 1/2" long. Anything here that would fill the void of this pivot bar? 636

I have 2 single hung windows with broken balances. It looks like the metal pulley end that attaches to the spring broke on both balances of both windows. The balance channel is 33" long. The stamp number says 32 AG 42 and there is a lighter marking of DS between the 32 and AG. I want to know if I c ... (cont.)

I order a spiral bal and pivot shoe 28" 900/ and it recommend a 3/8 think shoe well shoe was to narrow 15-045 ( tilt window) I'm looking at my old one it measure 1 1/4w ,1/2 thick,and 2" long and there is some blue on it. My question is what shoe do you recommend ? These are the two I found on your ... (cont.)

i have the 38-097 sash lock and the 38-079 keeper and i can't figure out how to make them work. it seems to me that the keeper need to be much deeper than 7/8" thanks

I'm not sure on the 15-015 (17/32") vs 15-046 (1/2"). The Pivot Shoe looks almost exactly like the 15-046 but my Pivot Shoe measures 17/32" Thk. Sorry for the fuzzy pictures. I measure Thk @ 17/32" & width @ 1 1/4" What is the recomendation? (My guess is 15-015) Going to replace Shoes on a ... (cont.)

Part # 30748 along with 10" attached to window frame see images.

I am looking to purchase a total of 39-001 and 39-002 winders. What is the correct track to use. Peter

patent number 5109647 this is a wood grille clip for crestline windows i ordered 55-176, 50 of them will this work I will send the pictures and dimensions PLEASE HELP!!!!!!!!!! Thank you Pat

I purchased the 84-008 with nylon roller to replace my rusted original rollers. The angles of the bracket, as supplied, were to flat for the roller to fit and move freely within the roller cutout. With a minimal effort, I was able to bend both angles a little more, duplicating the original bracket ... (cont.)

I have a slider window on my porch and the rollers are missing. I also have a housewhole of windows that use parts #26-243 and 26-244. Do you have a catalog on window rollers and which of the above parts are for the right or left side of the windows?

The tip on our balances is yellow. Your site does not show a yellow tip. What color would be comparable?

These look like the right clips for my windows, but I've never tried a repair like this. How can I safely remove the old fasteners, and what's the best replacement fastener when installing the new clips?

I believe I have a 24" Series 385 channel balance with the 15-004 and 19-005 attached. My question is about the options. What option should I choose for a window that is 45 1/2" wide and 24" tall. I believe the options are for the weight of the window. Having trouble attaching pic's ... (cont.)

I need help in identifying the replacment part I need to order for my Anderson window balances. I have attached a picture of the balance that is in the window now. Please advise. Thanks, Joe W

Hi, I have a replacement part # 3440 BSIEP I got from a neighbor. I need 6 more however installation of the balance is not on your video. The balance is 35" long and when installed in the Kinco window frame with the clip in the frame at the bottom of the balance, the top of the balance is against ... (cont.)