Viewing all customer Discussions for:
Door & Window
Contractor
Delaware
Mar 30, 2011
Contractor from Delaware
Mar 30, 2011
Channel Balance sizing
I have used you guys for parts before and they were just what I needed. Now I am fixing some windows that have a different size balance (length and wieght number)on each side of most sashes. The sashes I have worked on so far wiegh 10.25# and are 29.75"H x 18.5"W double pane aluminum replacement win ... (cont.)
Quick Learner
Rye, NY
Mar 30, 2011
Quick Learner from Rye, NY
Mar 30, 2011
NuPrime window lock replacement
I have looked on your website and believe I need to order three window lock replacements of # 90-042 . I have measured my broken one and it matches with your diagram but the color is different and I wonder if you have a nickel finish? The broken one I have is sort of a weathered silver or nickel fi ... (cont.)
Handy Person
Champaign
Mar 30, 2011
Handy Person from Champaign
Mar 30, 2011
anderson gliding door
I have a customer that has an anderson gliding door. The door was very hard to operate. I was able to remove the door and inspect the rollers, it appears that one wheel on the front tandem rooler set has come free from the bearing. I did not look real hard on how to remove the roller set because I n ... (cont.)
Handy Person
Verona NJ
Mar 30, 2011
Handy Person from Verona NJ
Mar 30, 2011
Broken plastic locking jam for a cranking vinyl window
Please take a look at these three photos to see if you have this broken locking jam in stock or perhaps you can tell what the part is called; it is white plastic that locks upright into a narrow groove on the window frame with a tiny locking pin in the right and left windows of the picture. It helps ... (cont.)
Home Owner
Midway, Arkansas
Mar 30, 2011
Home Owner from Midway, Arkansas
Mar 30, 2011
I need a larger back plate.
Your Antique Brass Pull Handles #22-009 would work for my Dresser Drawers. However, your Antique Brass Back Plate # 22-102 is only 5 3/4 inch wide. I need a Back Plate 7 1/4 inch wide to cover original Pull Handle holes.Do you have something that will help me?
Contractor
Rhode Island
Mar 30, 2011
Contractor from Rhode Island
Mar 30, 2011
Multiple windows with bad balancers
I have multiple windows with bad balancers they are 28" long, 9/16"deep, 1 1/4" wide, they are of the flat channel type with 2 spiral balancers located inside the channel
Home Owner
Gllenshaw, Pa
Mar 29, 2011
Home Owner from Gllenshaw, Pa
Mar 29, 2011
Upper and lower Andersen sliding screen door rollers
Looking to find new upper and lower roller replacements for an Andersen sliding screen door. The patio do has a product code of PSR 510 R on it and on the screen door top I also see a 510. Two pictures are included of the existing rollers, upper and lower. The upper part is a tension spring and r ... (cont.)
Quick Learner
Lake Worth FL
Mar 29, 2011
Quick Learner from Lake Worth FL
Mar 29, 2011
Looking for similar spring to the 70-097
I am trying to find replacement springs for screen. I found your Product Code: 70-097 and it looks like the correct spring. The width is the same as the spec.220" and the end width is the same .160" with the same end shape but the screen dimentions are a bit different. They are 2.94" instead ... (cont.)
Handy Person
Mar 29, 2011
Handy Person
Mar 29, 2011
Should I choose the green tip option?
i would like to replace these with new balancers. The ones I have in the windows broke not long after the windows were installed. My question is, I have the spiral balance with the red tip. Would it be to my advantage to go for the heavy duty green tips.
Home Owner
Mequon WI
Mar 29, 2011
Home Owner from Mequon WI
Mar 29, 2011
Jalousie Window Crank Operator
I have to replace a broken Jalousie Window Crank Operator. The link arm on my unit is 4 1/8" is there a unit that will match this? The ones listed are model 39-005 is 3 7/8" and 39-006 is 4". What is you recomendation? Is there a way of using the arm off my old unit? Greg R
Home Owner
Pasadena MD
Mar 29, 2011
Home Owner from Pasadena MD
Mar 29, 2011
finding replacement door handle
I have a Forever View Full Glass door. The serial number listed is A-824493. The glass size is 75" tall and 31" wide. The brass handle broke and I am looking to find and replace.
Home Owner
New York
Mar 28, 2011
Home Owner from New York
Mar 28, 2011
Inside turn handle for Storm Door
HI: I think teh 40-150 is what I need to order. However I would like someone there to review my pixs and confirm that it is. The Storm door has no ID on it. I checked the web and after reviewing 17 pages of handles. the 40-150 looks like the most similar and from the other comments I have read. C ... (cont.)
Professional
Illinios
Mar 28, 2011
Professional from Illinios
Mar 28, 2011
390 balance with stamp 27D and stop
I have some block and tackle channel balances that have a stamp of 27D on them. The true length of the metal channel is 28". Your model # 390 has the same plastic ends. What length of balance should I order. Also can you identify the balance stop in the picture. I believe your part number 18-031 is ... (cont.)
Quick Learner
California
Mar 28, 2011
Quick Learner from California
Mar 28, 2011
patio door latch
I have a white door handle on my patio sliding door that looks exactly, and has the same measurements as 82-032. Would I replace what appears to be a broken latch with item 82-211?
Home Owner
Marietta, GA
Mar 28, 2011
Home Owner from Marietta, GA
Mar 28, 2011
Wool pile replacement. how to clean frame.
Wool Pile - How Tall? I need to replace the wool pile weatherstripping on my storm windows but I don't know the correct height. The existing wool pile is so compressed it's impossible to tell what the original height might have been. I know it's 3/16" wide but I'm not sure if I should order a h ... (cont.)
Quick Learner
Holliston, Mass
Mar 26, 2011
Quick Learner from Holliston, Mass
Mar 26, 2011
How to install your Screen Plunger Pins
I bought some screen plunger pins from you this week(see attached photo). I believe I received the incorrect black plastic snap covers. I would think that the plastic tabs would snap into place at the narrow end of the pin to keep the plunger pin from sliding out of the screen. These black plastic c ... (cont.)
Home Owner
San Jose, California
Mar 25, 2011
Home Owner from San Jose, California
Mar 25, 2011
Correct Channel Balance
Hello, I have a hung windo in a 20 year old house that appears to have a mix of S380 and S390 window channel balance according to your drawings. The stamped numbers on it are 2130 "C". The top appears to be your 19-005 part number and the shoe is your 15-001 part number. Does this make sense? Shou ... (cont.)
Quick Learner
Eureka Springs AR
Mar 24, 2011
Quick Learner from Eureka Springs AR
Mar 24, 2011
Can I cut this track down to fit?
I have a french door and it has a track for a screen at the bottom, but I need the top track. It measures 70" across. You have a 6 foot top track (80-110) - will it be the full 72"? If so, would it be difficult for me to cut off the additional two inches?
Quick Learner
East China, MI
Mar 24, 2011
Quick Learner from East China, MI
Mar 24, 2011
Need this handle set for a 1-1/2" thick door
I have a 1-1/2" thick door. Do you carry a pull handle set similar to 40-152 that will fit this thick of a door?
Quick Learner
Mar 24, 2011
Quick Learner
Mar 24, 2011
Channel Balance
The terminal clip broke off of the channel balance and I need to replace it. The channel balance doesn't have an ID number that matches anything on your website. Can you please let me know what type of channel balance I should buy? Thanks.