Viewing all customer Discussions for:
Door & Window

Dec 13, 2010
Dec 13, 2010
Extension for an Anderson casement window
No,the 39-157, crank extension, only fits 11/32" spline. We do not have anything similar for Andersen.
Dec 12, 2010
Dec 12, 2010
Which option do I use?
The 3230 option. The 3230 stamp will carry a window sash weight range of 18 through 23 pounds. This information is based on 2 balances per sash. Balances are designed assuming friction in the jamb weather-strip will carry a portion of the sash weight. Suggested sash weights are approximate. ... (cont.)
Quick Learner California
Dec 10, 2010
Quick Learner from California
Dec 10, 2010
S380-24 with matching top sash guide
I'm ordering S380-24. But, I need to replace a broken top sash guide, too. Which top sash guide is for S380-24? The weight of the sash is 13 lbs. Is 2330 the right option?
Home Owner
Dec 10, 2010
Home Owner
Dec 10, 2010
Bronze flush clips
Do you have the flush clip (part # 70-210) in bronze or brass, rather than plastic?
Quick Learner Indianapolis
Dec 10, 2010
Quick Learner from Indianapolis
Dec 10, 2010
replacement corner for a cardaco window screen
I have a screen with broken corners. They require a straight cut corner. It's not clear that any of the Swisco parts will fit but I could possibly modify one of yours if needed. The square corner piece is ~15/16" x 15/16", thickness of the "insertion" ends is 3/8" the width of the insertion ends is ... (cont.)
Quick Learner New York
Dec 10, 2010
Quick Learner from New York
Dec 10, 2010
What are "options" when ordering channel balances?
I am looking to replace channel balances that are stamped 1740 and 2740. When I try to order them from your site I am prompted to select options that, for the 1740 offer 1610-1640 and for the 2740 offer 2610-2640, respectively. I see no description of these options. Please assist me. Thank you. ... (cont.)
Quick Learner Campbell
Dec 10, 2010
Quick Learner from Campbell
Dec 10, 2010
Looking for a pair of channel balances
Attached are the pictures. I'm looking for a pair of channel balancers for a window that slides vertically. The sliding part is: 46" wide and 24" tall. Both sections are double paned. The window is about 20 years old. Stamped on the top of the balancer is 22_4 and in tiny print BJ. I'm not su ... (cont.)
Quick Learner
Dec 9, 2010
Quick Learner
Dec 9, 2010
What is this made of?
I need to know if this part is vynal.
Quick Learner edison,n.j.
Dec 9, 2010
Quick Learner from edison,n.j.
Dec 9, 2010
patio glass door lock
im from margate tenanats corp. I would like to know if I send you guys a picture would you be able to help me identify the locks and possibly order them. Here are the photos.
Handy Person ontario
Dec 8, 2010
Handy Person from ontario
Dec 8, 2010
patio door roller assembly
Hi, I have a wooden patio door (probably 20-30 yrs old) that needs a new roller assembly. The name "Airlite CMHC 5537" is stamped on the window section. Is this a brand name and model number and if so do you carry replacement parts for it? Thanks, Brent
Quick Learner
Dec 8, 2010
Quick Learner
Dec 8, 2010
S380-30 with stamp 29 9
I previously ordered S380-30 2940 Series for replacement. The windows I am now replacing are the same size ,but the original numbers stamped on the side are 29 with a small gap then number 9. Does this make any sense to you? I also have a balance with an ink stamp on the top surface w ... (cont.)
Handy Person Ormond Beach, FL
Dec 7, 2010
Handy Person from Ormond Beach, FL
Dec 7, 2010
Heavy Window
Just received my replacement Spiral Balances. Based on your front page selection process it indicated I needed a 30" Series 900. The Balance length, diameter and mounting were perfect, but the strength, even after 12 clockwise rotations was not enough to support the window. After searching throug ... (cont.)
Quick Learner
Dec 7, 2010
Quick Learner
Dec 7, 2010
Replacement Roller
I recently ordered 2 tandem roller assemblies with wheel diameters of 1 1/2" (Product Code: 81-087) hoping that they would work to replace a nearly identical piece (exact same housing as the one I have). The original had wheel diameters of 1 1/4" but I did not see that size on your web ... (cont.)
Contractor Lancaster, PA
Dec 7, 2010
Contractor from Lancaster, PA
Dec 7, 2010
replacing a window operator
How does the window trim covering the operator come off so I can replace the operator? I need to replace a casement window operator with a 39-147.
Handy Person California
Dec 6, 2010
Handy Person from California
Dec 6, 2010
390 series weight
I have a balance that looks like the 390 series. Both ends look the same and mine has stampted 2790 which is a 28 inch but it does not show on the available size. What is unique about the 2790?
Home Owner NJ
Dec 6, 2010
Home Owner from NJ
Dec 6, 2010
Need window operator similar to this one
Hi I am looking for the window operator similar to this one however the number written on the part is different. It has 1. 361. 404R 1. 361. 934 HCR and it is left hinge and handle is located on the left when looking from the inside. Thank you
Dec 6, 2010
Dec 6, 2010
changing balances
Spiral balances need to be charge after installing them into a window. Charging simply means rotating the spiral part of the balance a couple of times to strengthen the pull of the balance. Sometimes you are able to recharge your old spiral balance instead of replacing them. We have two different ty ... (cont.)
Handy Person Missouri
Dec 6, 2010
Handy Person from Missouri
Dec 6, 2010
replacements for BestBilt Casement windows
Several of my windows are in need of new mechanism. Thought maybe I would do them all at once. Appear to be Truth mechanisms: 30740 L.H w/ short arm 30636/20544 and 30472 R.H w/ short arm 30842R/20810. Do you have replacements? And at what cost? The LONG ARM is 9 3/8" The SHORT ARMS are 3 3/4 ... (cont.)
Landlord Virginia
Dec 6, 2010
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Landlord from Virginia
Popular Question Badge
Dec 6, 2010
Similar latch with different snap-in position
The 26-244 is exactly what I am looking for... except it seems that the snap-in dimension is different. Your model has a 3/16" measure to the snap catch. Mine has a 3/8". Do you have another model that has this 3/8" dimension or is your measure a typo?
Quick Learner Kittrell
Dec 2, 2010
Quick Learner from Kittrell
Dec 2, 2010
Different design
I ordered this part for my storm door. It is the part i need but i guess over the years the design has changed some. The door i have is around 10 yeasr old. The inside latch is what has broken. The 40-150 has an internal diamiter of .188 and the old one is .333. Is there another inside handle that c ... (cont.)