Viewing all customer Discussions for:
Door & Window

Handy Person
Mar 25, 2025
Handy Person
Mar 25, 2025
Pivot Shoe Part Identification
Hi! I'm hoping to confirm the correct replacement part for these pivot shoes. I've attached photos and measurements - feel free to reach out to me if you have any questions. This is for connection to a series 600 spiral tilt window balance. The closest matches I was able to identify were product cod ... (cont.)
Quick Learner USA
Mar 25, 2025
Quick Learner from USA
Mar 25, 2025
Pivot
I need to order a couple door pivots. I need to know which one. I don’t see it on the website. All I see is offset ones. I don’t think this one is. Could you point me to the right one ? This is on a tubelite door. I need this one. I can only seem to find the ones that say offset. Thanks ... (cont.)
Home Owner Anaheim Hills, CA
Mar 25, 2025
Home Owner from Anaheim Hills, CA
Mar 25, 2025
K & K Casement Window replacement needed
Hi,I am looking to replace four K-K window casement assemblies in my house. These units are about 30 years old. Pictures are attached. The long arm is about 8.5 inches and the short arm is about 4.5 inches long. Please let me know if you can assist with replacement parts.Thanks.Abby ... (cont.)
+2
Home Owner Enola, PA
Mar 25, 2025
Home Owner from Enola, PA
Mar 25, 2025
Window Lock
Hi Folks: Would you happen to have this part in stock? It is the part that allows you to unlock a window and move it toward you for cleaning. Thank you.
Handy Person Hudson Massachusetts
Mar 25, 2025
Handy Person from Hudson Massachusetts
Mar 25, 2025
Hardware rusted out on tilt in window
I don't see any markings. This has been broken since we got the house. It looks like the coil spring assembly would move with the sash. But the connecting pieces between the spring assembly and the sash are rusted away... This window is in the bathroom shower
+2
Home Owner New Jersey
Mar 25, 2025
Home Owner from New Jersey
Mar 25, 2025
Pivot bar
Hi. I am sorry that the picture might not be too clear. Pivot bar of a 9800DH model number. Do you happen to have them? Thank you
Handy Person Huntersville
Mar 25, 2025
Handy Person from Huntersville
Mar 25, 2025
Custom Channel Balancers?
Hello can someone help ensure I order the correct channel balancers for my windows. I have titling, plain balancers with 34B stamped on them. The top of the balancer connects into the inner window frame with a hook while the bottom has a T-Lock Shoe with the part number (6679000). It appears i c ... (cont.)
Handy Person Parkesburg Pa
Mar 25, 2025
Handy Person from Parkesburg Pa
Mar 25, 2025
Need coil balance
I am ordering a coil balance pivot shoe and need the coil that goes with it. It says it should go with series 156 but can’t figure out what weight it is.
+1
Quick Learner
Mar 25, 2025
Quick Learner
Mar 25, 2025
need help with balance and guide
Hi, I need help identify the balance and the plastic guide. Metal channel is 24"
+1
Handy Person Eastpointe MI
Mar 25, 2025
Handy Person from Eastpointe MI
Mar 25, 2025
Need a window crank and latch
Missing the crank handle and cover on one side. Also missing one of the latches
+2
Landlord Yonkers,ny
Mar 25, 2025
Landlord from Yonkers,ny
Mar 25, 2025
Balance and top sash guide
Balance and it's window clip that releases it and holds balance in place
+2
Handy Person Arlington ma
Mar 25, 2025
Handy Person from Arlington ma
Mar 25, 2025
Window lock keeper
Similar to 38-105 except my keeper has a 1/4" round pin that protrudes 3/8" outQuestion is adjustment directionsWhen I close window and push down lock lever it initially grabs the pin, half way down draws window tighter and when pulling lever all the way down disengages from pin. Not securing window ... (cont.)
Contractor Kamloops B.C.
Mar 25, 2025
Contractor from Kamloops B.C.
Mar 25, 2025
Mortise lock part 32435
I am traying to find this part for sliding door , please let me know part number Thank you Bosko
Home Owner Oklahoma
Mar 25, 2025
Home Owner from Oklahoma
Mar 25, 2025
Tilt latches
The windows are about 25 to 30 years old... a latch broke during a recent storm.
Handy Person Massachusetts
Mar 25, 2025
Handy Person from Massachusetts
Mar 25, 2025
window balancer part
hi, my windows are 35 1/4 x 68 1/4 and i need several of the balancers. i only took a photo of the bottom part, the top has a rod with a spring that hooks on to frame.
+3
Home Owner Nashville TN
Mar 25, 2025
Home Owner from Nashville TN
Mar 25, 2025
Replace crank handle
The crank handle of an awning window has come out and cannot seem to stay. The crews may be stripped. The window is original to my house which was built around 1991. We plan to replace all of the windows but I would like to limp along a bit more with this one. The only numbers or lettering I fou ... (cont.)
+2
Home Owner Bentonville Virginia
Mar 25, 2025
Home Owner from Bentonville Virginia
Mar 25, 2025
Screen window clips
Do you have screen window clips like the photo attached.
Quick Learner USA
Mar 25, 2025
Quick Learner from USA
Mar 25, 2025
Need Window Parts
Need an Operator, Hinge and Lock for the window. (He said there isn't an OffSet on the Link Arm.) Thank you.
+3
Quick Learner Bakersfield
Mar 24, 2025
Quick Learner from Bakersfield
Mar 24, 2025
Trying to find the right part
It's a non tilt, 26-4, however I'm having a hard time identifying the the correct series. I think it might be a 385 but not sure.
Quick Learner ontario,ca
Mar 24, 2025
Quick Learner from ontario,ca
Mar 24, 2025
sgd-r20-120x82 latch lock
Hi there! We need a replacement latch lock for our sliding door...dad trued to fix it but the whole piece fell in the door :/ Thank you!! Karina :)