Viewing all customer Discussions for:
Door & Window

Quick Learner
Feb 21, 2025
Quick Learner
Feb 21, 2025
Tilt latch
3"x3/4 tilt latch
Quick Learner
Feb 21, 2025
Quick Learner
Feb 21, 2025
Spiral balance top sash guide
Your top sash guide video focuses only on channel balances. My window looks different than the one in the video. I wasn’t able to remove the window according to the video to take a photo of the inside of the channel. Please see photo of a window that has the top guide, and another photo of th ... (cont.)
+2
Home Owner Kissimmee, FL
Feb 21, 2025
Home Owner from Kissimmee, FL
Feb 21, 2025
Identification
Has 28C stamped on it. Both sides broken. I imagine it is a cheap window. Miranda built house
+2
Home Owner De Pere WI
Feb 21, 2025
Home Owner from De Pere WI
Feb 21, 2025
Vetter wood tilted window spring guide
Hello, We have Vetter wood windows that tilt out and the guides for the springs are broken. Do you have these parts avaialable?
Handy Person Oriental NC
Feb 21, 2025
Handy Person from Oriental NC
Feb 21, 2025
Window hardware
I need to replace the hardware on 4 or 5 windows, the gears have rusted apart
Quick Learner
Feb 21, 2025
Quick Learner
Feb 21, 2025
coil balancer
need help in determing what would be a replacment part for attached parts
+2
Home Owner Rancho Santa Margarita
Feb 21, 2025
Home Owner from Rancho Santa Margarita
Feb 21, 2025
Markings found
Found the # 2220 B.S.I. Measures 23" long The plastic thing on the end looks different then the other. Not sure if end may have gotten broke.
+6
Home Owner Naples, FL
Feb 21, 2025
Home Owner from Naples, FL
Feb 21, 2025
Window channel replacement
Hello, as per the attached photos I need to replace 2 of these window channels. hopefully you can assist me in identifying which ones these are. I did look at you website and if i had to take a guess I would say possibly Series 377 but I am not sure. Thank you for your assistance. ... (cont.)
+2
Handy Person Illinois
Feb 21, 2025
Handy Person from Illinois
Feb 21, 2025
Tilt latch
Came off andersen window. Mark in the corner of glass says, "CIG-3 3-00.7" I need 4 replacements, white in color.
Professional Atco NJ
Feb 21, 2025
Professional from Atco NJ
Feb 21, 2025
Plastic bronze colored casement window glazing
I am Maintenance Director for a Special Needs educational non-profit facility in Atco NJ. We have a tall Bronze colored casement window, with two panels that slide side to side. The bronze colored window glazing strips have been pulled out of the windows and discarded on the top, and left side of on ... (cont.)
Quick Learner Illinois
Feb 21, 2025
Quick Learner from Illinois
Feb 21, 2025
Retainer Strip
Looking for retainer strips for door number cvis 163 36 x 80 gn
Quick Learner Maple shade nj
Feb 21, 2025
Quick Learner from Maple shade nj
Feb 21, 2025
Replacement window
I have a 5/8" wide 17" long spiral window balance that I am trying to replace with the appropriate spiral balance and shoe pivot.
+1
Home Owner St. Petersburg, Florid...
Feb 21, 2025
Home Owner from St. Petersburg, Florida
Feb 21, 2025
Harcar window balance
The balance is a 30 inch length and half inch wide.
Home Owner Smithtown, NY
Feb 21, 2025
Home Owner from Smithtown, NY
Feb 21, 2025
Balance system of a single hung window manufactured by MI window around 1996
My single hung window's balance system was broken. The window was manufactured by MI window around 1996. Please help identifying the part number and what part can be used to replace it. Thanks.
Quick Learner
Feb 21, 2025
Quick Learner
Feb 21, 2025
Channel Balances
Channel length is 30 inches and the code is 29,200 stamped on the channel
Home Owner Oakhurst Cal. 93644
Feb 21, 2025
Home Owner from Oakhurst Cal. 93644
Feb 21, 2025
need guides for two sizes of windows
I have two windows sizes from a bronze frame window made by Viking. sirca 1995.size one. stamped bsi 2830second size stamped bsi 2840third. is a piece that fits to the top of the window that keeps the guide from popping upHere are some pictures. I don't have the pictures of the 2840 guides as I need ... (cont.)
+5
Quick Learner Virginia
Feb 21, 2025
Quick Learner from Virginia
Feb 21, 2025
Vinyl window guides
I am trying to order these two window guides, but I cannot find them in your catalog.
Handy Person Florida
Feb 21, 2025
Handy Person from Florida
Feb 21, 2025
Spring Balances
Hi, I am looking for spring balances for my Non Tilt windows in a 2006 block home in Florida. They are big and heavy windows (68"x52" approx) The Stamp reads " UB 28D" from what I can tell. See photo. The lengh of just the metal is 29" Need to replace balances for 4 windows.
+1
Home Owner South Carolina
Feb 21, 2025
Home Owner from South Carolina
Feb 21, 2025
Sliding Door Handle
We just bought a house that was built in 1993 and need to replace the handle on our slider. Can you please help me figure out what we need? Thank you!
Home Owner Umatilla, Florida
Feb 21, 2025
Home Owner from Umatilla, Florida
Feb 21, 2025
Window
This is the piece that holds the window in securely in each top corner of window. Also, this is the window latch. The plastic has become brittle and they have broken and now the windows fall in during a hurricane
+1