Viewing all customer Discussions for:
Door & Window

Quick Learner Los Angeles
Jan 4, 2025
Quick Learner from Los Angeles
Jan 4, 2025
M window openers need help
Hi, I have these crank ooeners but don't know the brand. Would need some handles, some trim/mechanism. Can you help please, they are a bit more than 3".
+3
Quick Learner Colorado Springs, CO ...
Jan 4, 2025
Quick Learner from Colorado Springs, CO 80916
Jan 4, 2025
WeatherShield Alum clad awning window
From: MARK/1-4 WeatherShield Alum clad awning window. 38.5" x 14.25" Just need to verify that the 39-348 operator in white with the 39-205 folding handle in white is the best choice. Shoe stud, clips, and operator track seem to be fine. Please advise. Thanks, MARK.
Purchasing Agent Vista, CA
Jan 4, 2025
Purchasing Agent from Vista, CA
Jan 4, 2025
I have some window balances that need replacing
They are for a non-tilt window. The Stamp #'s are 26-6 and 28-6 The balance in the photo is of the 28-6. I am looking for 10 of each. What is your best price? Thank you, Jason
+2
Handy Person
Jan 4, 2025
Handy Person
Jan 4, 2025
Broken Window Channel balance
I am trying to find a replacement part for a window channel balance. The markings on the part are B.S.I 22H I assume this is a 22" long with and H load rating? it seems to be ~9/16 wide by ~1/2" deep, It has a tab on a string that attaches into the block that mouns to the bottome of the window. ... (cont.)
+6
Home Owner Florida
Jan 4, 2025
Home Owner from Florida
Jan 4, 2025
Need to replace damaged handle
Is part 40-028 the correct part to replace the attached handle? Also do you have this in the brown color to match? We are not handy and just trying to find this replacement part.
Quick Learner Kennewick, Washington
Jan 4, 2025
Quick Learner from Kennewick, Washington
Jan 4, 2025
Window balancer
The numbers on the balancer are 26 4 BSI PB The channel is ½ wide The channel is 5/8 deep May you please help me find the correct replacement parts? Thank you
+4
Quick Learner California
Jan 4, 2025
Quick Learner from California
Jan 4, 2025
Operator
I am dealing with the same windows with the same numbers/markings submitted in a previous conversation by "Handy person in Hawaii". I have attached photos. I am looking to replace the hinge as well as the outer handle cover. Can you please help with identifying replacement parts? ... (cont.)
Home Owner Saugus, CA
Jan 4, 2025
Home Owner from Saugus, CA
Jan 4, 2025
Replacement window balances
27"L x 1/2"W x 5/8"D (Measured metal rail only) S380/S385?
Home Owner California
Jan 4, 2025
Home Owner from California
Jan 4, 2025
Pivot show
Hi, I have a double-hung tilt-in window with old cranky spring channel balances (34D) that I'm replacing. I also want to replace the old pivot shoes, but they're very narrow (same width as the channel balances, 9/16") and I can't seem to find pivot shoes that narrow. Can you help? ... (cont.)
+1
Handy Person WINTER PARK
Jan 4, 2025
Handy Person from WINTER PARK
Jan 4, 2025
Awning latch
It looks like an encore awning operator and an encore truth folding handle. I need the locking lever for the locking version of this setup
Home Owner Los Angeles
Jan 4, 2025
Home Owner from Los Angeles
Jan 4, 2025
Plastic piece top right corner of window
I'm looking for a plastic piece that is attached to the top right corner of my pella window. The window slides up and down. One photo shows a piece that is still attached and not broken. The other side broke off. I don't know what this piece is and if I can buy it.
+1
Home Owner Orlando, FL
Jan 4, 2025
Home Owner from Orlando, FL
Jan 4, 2025
Window roller assembly
Hello. I have a similar window but I don't know what roller assembly I need either. Could you please help me find a replacement part? I know the wheel dimensions are 5/16 OD, 3/32 width with a 1/4 wide axel piece. I've attached a picture of it. The width of the window base opening appears to be 1/4 ... (cont.)
Home Owner Boston Ma
Jan 4, 2025
Home Owner from Boston Ma
Jan 4, 2025
ATHERM 70's lock
Do these windows open? They are in my condo which was converted from an industrial building in the late 1970's.
Quick Learner Brooksville, Florida
Jan 4, 2025
Quick Learner from Brooksville, Florida
Jan 4, 2025
Home Owner O Fallon MO
Jan 4, 2025
Home Owner from O Fallon MO
Jan 4, 2025
Help identifying spiral balance parts
Cardinal tilt window. Trouble keeping windows up. Shoes are definitely broken. Please let me know what I should order.
+2
Handy Person Jones, OK
Jan 4, 2025
Handy Person from Jones, OK
Jan 4, 2025
Truth Casement Window Hinge
I need replacement hinges for a Truth casement window. House was built in 1986 and I suspect these windows were part of the original construction. I don't see any hinge hardware that has the dogleg angle to it as seen in the photos. Full window size is 34" width, but there are two windows in that sp ... (cont.)
+1
Quick Learner
Jan 4, 2025
Quick Learner
Jan 4, 2025
Quick Tilt balance
I need to buy some quick tilt balances for my windows. It looks like the spring has broken or has become detached. (See the pictures). I am unsure how to remove the old ones. It looks as though I have to cut the track away where the balance is to remove/reinstall it. I have 2 different size windows ... (cont.)
+1
Home Owner San Jose, CA
Jan 4, 2025
Home Owner from San Jose, CA
Jan 4, 2025
28" long with winged 1" bottom guide and no wings on top guide
Hi! This 1/2" wide 28" long balance appears to be matching up with the 19-002 non winged top guide with a 1" deep 15-005 winged bottom shoe. Is that combo available? The main issue with the window is the top guide looks to have chipped away and doesn't catch on the top of the sash anymore. I haven ... (cont.)
+7
Home Owner Lake Jackson tx
Jan 4, 2025
Home Owner from Lake Jackson tx
Jan 4, 2025
These sit at the corner of the window to hold the balance
These sit on the corners of the windows to hold the balance in place
Home Owner Philadelphia
Jan 4, 2025
Home Owner from Philadelphia
Jan 4, 2025
Track for sliding screen door
Need a replacement for the sliding screen track. It's a plastic or vinyl profile that slots into the bottom of the door frame. It is about .5" x .5" x 6'