Viewing all customer Discussions for:
Door & Window
Quick Learner
Dec 9, 2024
Quick Learner
Dec 9, 2024
Window coil spring broke
The only markings I can see besides CHINA is a faint 409 on the coil. This is the bottom sash of a vinyl simonton window. I have many of these similarly broken. You helped me previously on another window of a different type.
Contractor
Boston
Dec 9, 2024
Contractor from Boston
Dec 9, 2024
Pivot bar
Need this pivot bar. Thank you!
Professional
Naples, fl
Dec 9, 2024
Professional from Naples, fl
Dec 9, 2024
Need one
I need a basic builders grade patio door flush handle in white, but for a door that's 1-3/4" thick. The lock I need looks just like the last picture but with an extra "step" where my pen is pointing to accommodate the thicker door. Measurement from screw to screw is 6-5/8". I've been unable to find ... (cont.)
Professional
Ball State University
Dec 9, 2024
Professional from Ball State University
Dec 9, 2024
Black Plastic piece at top of lower sash that window spring attaches to.
I would like approximately 24 of these black plastic pieces that attach to the top of the bottom sash and attaches to the window spring.
Quick Learner
Dec 9, 2024
Quick Learner
Dec 9, 2024
Extended-Travel Channel Balance Quote
1/2" wide channel balance with a length of 18" and a stamped marking 1710g.
Handy Person
Central Alabama
Dec 9, 2024
Handy Person from Central Alabama
Dec 9, 2024
Need replacement balances for parts stamped 28C B.S.I. MJ
I need 4 replacment balances for windows installed around the year 2000. The part is stamped 28C B.S.I. MJ. Is this something you all can provide?
Contractor
Marshall, VA
Dec 9, 2024
Contractor from Marshall, VA
Dec 9, 2024
Tilt Latch Tab
This tilt latch tab snaps into the tilt latch and the plastic nubs that looked in broke off.
Quick Learner
Georgia
Dec 9, 2024
Quick Learner from Georgia
Dec 9, 2024
Series 370 Channel Balances Quote
Metal channel that need replaced is exactly 59", it's hard to read the stamp. For a tall narrow aluminum sash window that weighs 40lbs. (Or as strong as you can make the window balance).
Quick Learner
Laredo tx
Dec 9, 2024
Quick Learner from Laredo tx
Dec 9, 2024
Set Of lock
Need to purchase the whole lock set
Home Owner
Portland, OR
Dec 8, 2024
Home Owner from Portland, OR
Dec 8, 2024
Help! Need Replacement Mortise Lock for Sliding Glass Door
Hello! We made the big mistake of removing the lock, when changing the handle and the lock fell down the hole! Bah! Anyways, we are desperately trying to find the appropriate lock to replace. See photo with measurements. Please let us know if you need further info. I've ordered several online and n ... (cont.)
Quick Learner
San Francisco
Dec 8, 2024
Quick Learner from San Francisco
Dec 8, 2024
Tilt window part
Hello, I just purchased some window balance parts from you, however I found out that I also need a replacement for the attached part, which attaches to the balance shoe I just purchased (P/N: 15-195B). I have a tilt window, and I suspect this part may be broken - I'm not sure, it is hard to tell. Co ... (cont.)
Quick Learner
Seattle
Dec 8, 2024
Quick Learner from Seattle
Dec 8, 2024
Awning Window crank mechanism
After painting the house exterior, the windows were sticking on opening. One of the opening handles (of two windows side by side) sheared. Assuming that's aluminum. Trying to find a replacement of the part(s) needed.
Home Owner
Charlotte, NC
Dec 8, 2024
Home Owner from Charlotte, NC
Dec 8, 2024
looking for part
33 inch long channel balance for tilt window
Quick Learner
FL
Dec 8, 2024
Quick Learner from FL
Dec 8, 2024
Need 8 of the described window channel balances
1/2" wide Metal channel 37" longEnds as shown in photosStamping reads 3630 FX (with small characters AHP between the 3630 and the FX)My name is Keith
Quick Learner
Melbourne Beach
Dec 8, 2024
Quick Learner from Melbourne Beach
Dec 8, 2024
jeld-wen tilt spiral balance
I need to replace the spiral balances on my window. It currently has 2 pairs of spiral balances installed per side (2 per side, 4 total). The window weighs 61.8 lbs. The tube is plastic at 7/16" dia. by 29" long. Will a 3/8" work? And what spiral balance would you recommend?
Quick Learner
Dec 8, 2024
Quick Learner
Dec 8, 2024
install wing spring door closer
i have purchase a wing spring door closer. how do i install!!! do you have an illustration.
Home Owner
Illinois
Dec 8, 2024
Home Owner from Illinois
Dec 8, 2024
storm windows parts help
hello, I'm seeking your help to identify the parts to reassember my storm windwo. the pictures of "thicker" and "thinner" are the corner key, which are borken. I noticed the "thinner" one is 1/8 thinner than the "thicker" one. Additionally, for the "top 2", I am not sure if it is rasied or straighte ... (cont.)
Home Owner
Chicago Illinois
Dec 8, 2024
Home Owner from Chicago Illinois
Dec 8, 2024
How do you install the 82-262?
Im looking for any assistance on installing 82-262 internal latch for patio doir handle. Do you happen to have a video on this at all?Much appreciated! Thanks
Quick Learner
Asheville North Caroli...
Dec 8, 2024
Quick Learner from Asheville North Carolina
Dec 8, 2024
Trying to find broken part
This part fits inside the window and is attached with two Phillips head screws. this piece fits into the Product Code: 15-177 Coil Balance Shoe, Slate Blue
Home Owner
Dec 8, 2024
Home Owner
Dec 8, 2024
Tilt window shoe
As far as I can tell my channel balance is fine. It looks like both of my tilt balance shoes have broken. The window if I try to raise the window up, it does not stay up on its own so it looks like I just need to replace the shoes but I looked on your website and I didn't see any shoes That look sim ... (cont.)