Viewing all customer Discussions for:
Door & Window

Home Owner Scranton, PA
Sep 22, 2024
Home Owner from Scranton, PA
Sep 22, 2024
Balancer to hold window up
Parts similar to pictured broke in one window Now the top window will not stay shut and falls down without a piece of wood to hold it up. Hardware from that window is broken. There are Thermolite windows.
Home Owner 93101
Sep 22, 2024
Home Owner from 93101
Sep 22, 2024
Replacement Sash Lock
Hi,We cannot find replacements for these and hope you have something that works. While we live in Santa Barbara California, my parents still live in Cinnaminson. I'll be back there visiting them in early October. If the pictures don't help, I can bring an example to you in Pennsauken. I came across ... (cont.)
+2
Home Owner NJ, Rutherford
Sep 22, 2024
Home Owner from NJ, Rutherford
Sep 22, 2024
Replace handle windows
I am looking for a handle and screw. Thanks
Handy Person Nixa MO
Sep 22, 2024
Handy Person from Nixa MO
Sep 22, 2024
Help with what channel balance I have
I cannot find the correct replacement for my broken Weather shield channel balance. The numbers on the window are in the pictures. It is 28" long and has a stamp of 27E. What part number do I need?
+1
Quick Learner
Sep 22, 2024
Quick Learner
Sep 22, 2024
Pivot bar
Hello, I'm looking to purchase some pivot bars for my windows. Wondering if you can help. Thank you Eileen
Quick Learner San Francisco
Sep 22, 2024
Quick Learner from San Francisco
Sep 22, 2024
Window Balancers #2
I need to replace a pair of window balancers. The marking on the balancers shows 0930 BSI PP. Channel width is 1/2" and shoe width is 1 2/32". See photos. Please let me know which parts to order. Thanks, Jordon
+2
Quick Learner San Francisco
Sep 22, 2024
Quick Learner from San Francisco
Sep 22, 2024
Window Balancers #1
I need a pair of window balancers. The stamp on the balancers reads 22 4 A O Caldwell. Even though the stamp says 22, the metal portion measures 23 inches. See photos. The shoe width is 1 2/32". The channel width appears to be 1/2". I also need another pair of window balancers but will submit sep ... (cont.)
+2
Home Owner Medina, Ohio
Sep 22, 2024
Home Owner from Medina, Ohio
Sep 22, 2024
Screen door wheels
Hello. Need two these for a patio door screen door. They are opposite to each other.
+2
Quick Learner California
Sep 22, 2024
Quick Learner from California
Sep 22, 2024
Replacement channel balance 25 5 AU CMC 2
Hello, need help identifying correct replacement channel balance for our window. Thanks.Maribel
+2
Quick Learner Baltimore
Sep 22, 2024
Quick Learner from Baltimore
Sep 22, 2024
Looking for a lock for SH-72-2
Hello I am looking for screws and a lock for a handle that was previously on my sliding door. The part numbers on the handle are SH-72-1 and SH-72-2. Would also be willing to replace the whole unit if necessary.
Quick Learner Las Cruces, NM
Sep 22, 2024
Quick Learner from Las Cruces, NM
Sep 22, 2024
Sliding glass patio door handle and lock
The door was installed in 1984. This one works; we want to get replacement parts for a similar door that had bad replacement parts.
+2
Quick Learner Cleveland
Sep 22, 2024
Quick Learner from Cleveland
Sep 22, 2024
Need some cranks 60-c-7041-62. Small 6.
Need some cranks for house built in 1970. Replacement ones I've gotten so far are either too narrow to fit on the sleeve or do t go all the way flush to the base. Part number 60-c-7041-62 with small 6 below. Many just need the knob but have heard can't get knobs alone. Thanks
+5
Quick Learner California
Sep 22, 2024
Quick Learner from California
Sep 22, 2024
Plastic block that is attached to a spring in Imperial window
I have a few plastic blocks broken in my Imperial windows from 1997. They attach a lower sliding (vertically) window to a spring above.
Home Owner Sandy, Utah
Sep 22, 2024
Home Owner from Sandy, Utah
Sep 22, 2024
Certainteed sliding patio door roller track cover?
Four years ago you made it easy for me to repair my Certainteed sliding patio door, in the attached photos (after trying to get coverage from the manufacturer "lifetime warranty" which clearly became a fallacy). I now need what I would call a roller track cover since the metallic roller support sho ... (cont.)
Quick Learner
Sep 22, 2024
Quick Learner
Sep 22, 2024
Extended-Travel Channel Balance 27 3
Metal channel 27" Stamped 27 3 TC 198 (I think) I on know who mfg but my home was built in 2007 6 perhaps 8 balances. I haven't got to all my windows yet
+2
Contractor Milton MA02186
Sep 22, 2024
Contractor from Milton MA02186
Sep 22, 2024
Andersen Window Balances
These taken from windows fitted in 1995. They're slightly different to models I've seen recently, and I have no idea of compatibility. The parts themselves are just under 7"x 3" approx. I'm looking for two sets (four balances in total).
Quick Learner Indiana
Sep 22, 2024
Quick Learner from Indiana
Sep 22, 2024
Wood window glazing bead
I've having difficulty finding the right glazing bead to order
Home Owner Ohio
Sep 22, 2024
Home Owner from Ohio
Sep 22, 2024
sliding door roller
I need the part number of replacement rollers. 1 1/2" wheel. 2 5/8: long. 1 7/8" high
+1
Home Owner Michigan
Sep 22, 2024
Home Owner from Michigan
Sep 22, 2024
Replacement crank including arms
I need replacement parts including arms. US patient #4505601. Thank you!
Quick Learner
Sep 22, 2024
Quick Learner
Sep 22, 2024
Sliding door lock
I need to replace this part since I lost the key. So I need to be ablebto lock and unlock the sliding door from outside