Viewing all customer Discussions for:
Other

Quick Learner California
Jul 14, 2020
Quick Learner from California
Jul 14, 2020
Seeking 3" Pull Latch for horizontal sliding window
Hi Swisco, Could you help me find a suitable replacement for the horizontal sliding window pull latch pictured in the attached photos? It is 3" long; not sure what window manufacturer made it. Thanks!
Quick Learner Sammamish, WA
Jul 14, 2020
Quick Learner from Sammamish, WA
Jul 14, 2020
Need help for identifying channel balances
Hi, I'm confused whether I need to buy Series 380 or 385 Channel Balances. Top looks quite obvious, but not sure about shoes (should I include the wing to the length?) FYI, It was 0.5 inch wide and 21 inch long. Also I can see "20 4 KP CALDWELL" Thanks, Junho
Handy Person Orange, CA
Jul 14, 2020
Handy Person from Orange, CA
Jul 14, 2020
vinyl window fixups
hello, I'm refurbishing all the 20+ vinyl windows in my house, cleaning them, making a list of broken or missing parts, saggy springs etc. All the windows are single hung, vinyl. I have lots of questions , such as 1.) Can you please advise how to interpret the codes on the springs? For example, on ... (cont.)
Handy Person Evergreen, CO
Jul 13, 2020
Handy Person from Evergreen, CO
Jul 13, 2020
Lower Left Side Sliding Hinge Replacement
Referencing my recent order for an EntryGuard Dual Arm Operator (#39-032) and other parts, when installing the Operator, the lower left side (looking out) sliding hinge failed (see attached photo). Please advise what part number I need to order to replace the subject hinge.Thank you,Barry ... (cont.)
Home Owner 48009
Jul 13, 2020
Home Owner from 48009
Jul 13, 2020
"22" stamped on left side
casement window hardware. Crank in middle of mechanism. 2 equal-sized gears left of crank
Home Owner Windsor, ON, Canada
Jul 13, 2020
Home Owner from Windsor, ON, Canada
Jul 13, 2020
Model #
Hello Can you please help me to identify the model numbers for these parts so that i can place order. Currently the closet doors move out of the rail when sliding, i am thinking to replace the upper guide , lower guide all with wheels along with railthank sPaul
Handy Person Delta utah
Jul 13, 2020
Handy Person from Delta utah
Jul 13, 2020
Quick Learner Laredo, TX
Jul 13, 2020
Quick Learner from Laredo, TX
Jul 13, 2020
Cracked window glazing bead
While I was cleaning outside I found a piece from my window that I identified as a glazing bead. I searched all of my local hardware stores, but none of them carry them. From the pictures attached, the length of one side is 7/16" I don't know if you have this part, but I appreciate all help. ... (cont.)
Home Owner Pomeroy, Wa
Jul 13, 2020
Home Owner from Pomeroy, Wa
Jul 13, 2020
Balance description
Only marking is 24-5 FE5 CMC 75. Metal channel is 25 inches long, .5 wide. Head and foot at 1 inch by .5 inch.
+2
Quick Learner Idaho Falls, ID
Jul 13, 2020
Quick Learner from Idaho Falls, ID
Jul 13, 2020
Four Seasons Sunroom operator
Arms are 9.5" extended Rollers are .5" at the flange, .375" inside diameter. Holes are 3 7/8" by 13/16"
+1
Home Owner Ottawa canada
Jul 13, 2020
Home Owner from Ottawa canada
Jul 13, 2020
Counter balancer info
Hi, just double checking that I am picking the correct parts? I think I need two s140 12lb balancers. The one in the pictures measures thickness of 9/16", width 1 5/16" and length with shoe is 4 9/16". Also wondering if my pivot bar is going to fit into the s140 shoe? This is a single hung tilt wind ... (cont.)
+2
Quick Learner
Jul 13, 2020
Quick Learner
Jul 13, 2020
truth window casement lock
Hi, I'm looking for a replacement piece of a Truth Casement window lock. The plastic piece seen in the picture connects to the vertical lock arm. Do you carry this?
Quick Learner Elk Mound, Wi
Jul 13, 2020
Quick Learner from Elk Mound, Wi
Jul 13, 2020
Glide
Glide broke while trying to reinstall the window.
Home Owner Oregon
Jul 13, 2020
Home Owner from Oregon
Jul 13, 2020
Channel Balance ID
I have two windows with balancers that need to be replaced. Both balancers are 33 inches long and I included serial numbers in the photos. The balancers I removed look similar other than the spring is larger in the balancer from the larger window.
+3
Quick Learner new orleans
Jul 13, 2020
Quick Learner from new orleans
Jul 13, 2020
Single hung balance for window
Single hung balance for window. need replace part. cant identify, thanks. any help would be great. will order part if you have it.
+5
Home Owner Florida
Jul 13, 2020
Home Owner from Florida
Jul 13, 2020
Home Owner Florida
Jul 13, 2020
Home Owner from Florida
Jul 13, 2020
Quick Learner Nebraska
Jul 13, 2020
Quick Learner from Nebraska
Jul 13, 2020
Sliding glass patio door handle
Hello,I need a replacement handle for my Anderson Patio door. The old part number is 7147-1 Interior & 7147-2 for Exterior. Attached is a picture.Please let me know if you have one that will work & how much it will cost.Thank you Lois
Home Owner Pennsylvania
Jul 13, 2020
Home Owner from Pennsylvania
Jul 13, 2020
Bottom seal pivot panel sterling part# 889901
I need to replace this but not sure what I should order from you.
Home Owner Kirkland, WA
Jul 13, 2020
Home Owner from Kirkland, WA
Jul 13, 2020
Sliding door rollers
Our door is an SGD R20 96x96, and we need to replace the roller - see attached pictures. We ordered a "dual roller assembly, 1-1/4" Steel BB" but the wheel diameter is too small. Help?