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The string and spring fell out from my window when I tried to open it today, and I'm looking for 2 fully assembled replacement channels to replace them. Would you please help me to identify & let me know which model I should purchase for the replacement ? Many thanks! Width : 1/2" Length: a bit lo ... (cont.)

Dear Sir, I ordered a sliding glass door from Lowes.Someone pulled on the door handle to hard and pulled the latch that catches the door lock away from the frame. I need one so badly that we cannot secure the door. Help. The #'2 I got from the panel was SGD-R25-95x80 & SGD-R35-71X80 Please help me ... (cont.)

HiTrying to identify parts for a weathervane window. House built in Washington in 1984, believe the windows are original. They are double hung, non-tilt with 1/2" channel balances, imprint says "36 C". I need two channel balances and one of the(i think it is a top sash guide)that attaches by a scr ... (cont.)

I need the handle for a LH truth lock. I only need the handle not the whole assembly. Are the handles available or do I have to buy the whole assembley which I don't need?

Require window security clips. The clip is aluminum, approximately 3/4" long. It attaches to the window track above the bottom window. You then tighten a thumb screw on the clip to secure

Hey, Jack. I agree. If your top attachment is wingless and your bottom one is winged (looks like it), then S350-28 is your balance, and we offer that in a "2730" stamp, like your old one.

Looking for replacement rollers and plastic insert for my sun room

brass rollers are 7/16 x 9/32, carrier width is 5/16 length is 1.75I need 12 assemblies Windows were made by West Coast Vinyl Windows installed 08/2006 can you help

Hi. I need a new 18" channel balance for a window. The markings on it are 1740 DL The one pictured is for the left. I need left and right. Thanks

29-15 DF5 CMC 75

I am an industrial supplies distributor. A university wants me to start supplying all 14 sizes of these to them. We will buy them by the case of 25 or 50 or whatever it comes in, but I need a good price since I am reselling them. If you will help me identify these and price me competitive I won't ev ... (cont.)

Need to replace awning scissor crank. Connect to the side of the window Not underneathThere's no mark of the name brand anywhere visible on the windows

May I change the rope?

This is from a Del Mar casement window (part of a bow window).It looks a though the end of the handle has snapped off. Difficult to operate.Please Help. James

I need a pair. One of mine has the following identifying markings: "20 5 HP Caldwell". The metal housing is 1/2" wide x 5/8 deep. The metal housing, not including the plastic pieces on the ends, is 20 7/8" long. Photos attached.

I'm trying to find out anything about the bracket that *should* be in the very back of the track on the underside of the drawer. The pictures are of the drawer that is complete. There's another one missing that small plastic piece which slides into the track under the drawer. I've jury-rigged a par ... (cont.)

I am looking for a pair of replacement items

These are Series 351 or Series 390, depending which shoe you have. Measure and see. 1" shoes belong to the Series 351 and 1-1/8" shoes belong to Series 390. You'd want S351-19 or S390-19. 1820 is an option that's available for the balances, but be aware: that option holds 8 to 12 pounds. For a 20 po ... (cont.)

Hello! Thanks for writing in. Any Andersen balance marked 1227 can be replaced by our 24-1231 replacement balance box. If you have other codes, you can post them here or search for them on our site.

The channel is 30" in length. There is a stamp reading (29 4 JP Caldwell) on the channel. I've attached pics of the ends as well.