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I need a sash balance replacement for an Andersen double hung window. The part number on the existing sash balance is 11600-17 B86 4#25 84. Which replacement part is the correct one? JW

can I get 15-194 in a 795-26 balance? I am looking for a complete 26 inch balance with a 15-194 shoe. It is a replacement balance for a phillips marquis double hung window. other shoes were too big

I have attached pictures to help choose the correct pin. I believe I see one on your sheet, but not sure.

Hi, I am re-screening a older window frame and broke the corner. Can you help me to find the right replacment part? I am attaching pictures and a diagram with measurements. Thanks for your help. Jean

5/8" wide, top lip to hole 3/4", angle to balance catch slot depth 3/8", cap size 7/8 x 7/8" I need replacement guides for an older former military housing development in Devens MA. Numerous windows have broken guides.

I have pulled the head stop from my Andersen window and the sash balance has a code of E30 3#27 9-85. I assume the 9-85 is the date code. I bought my house in 1986. None of your replacement sash balances have the code. Can you tell me which of your sash balances to use? By the way, your video "How ... (cont.)

I have the 27 series of balance in my windows but none of them have ever been the correct spring tension to either keep them up or pull them down without a strain, I used your calculator to determine the proper weight but I don't want to mess up on the proper ends, can I show you one of my old balan ... (cont.)

Thanks for posting! Have you seen our Replacement Tension Spring category on our site? Take a look through that to start and see if there is anything that matches your hardware. I would take special note of our 70-030 and 70-193.

25 4 JP CALDWELL is stamped on the channel which measures 26" in length. I think it is a 15-001 but measures 1.25 in both directions.and mine has wings that measure 1" across. A question: how do you get to the measured drawings besides the links in the discussions? the window weights 20# ... (cont.)

Hi, I have a Gapco Window that is missing both channel balances. The window sash measures 20 3/8 in high by 34 in wide. I want to know what length would work. I have identified the other Gapco windows in the house as the series 351 with 19-002 top and 15-002 shoe (I think). They are stamped 2530 B ... (cont.)

I need a sash balance replacement for an Andersen double hung window both upper and lower sash ar 20.5 inches wide and 16 inches high. both are double glass. The part number on the existing sash balance is 11600-17 J40 519 12-87 Attached are some photographs. Which replace part is the correct one? P ... (cont.)

I am looking for a replacement for my Anderson sash balances with the following # C266(then there is a vertical line with two hashes)312-86. They are for a double hung window from the early 80s, narrowline I believe. Each sash of the window has an other dimension of 24"wide by 28"high and glass 2 ... (cont.)

We have an old Thermolock vinyl double hung window. The balancer is 3/8" and 30" in length and has a blue tip. I was wondering what color tip I should use to replace this with. Thanks!

I have a few different size Andersen windows that require balance replacements. What's the easiest way to find out which balance I need for each window.

I can identify the majority of parts, but need help on the second coil balance attached to the pivot shoe. Here is what I have determined: Shoe - 15-192 coil - S171-406 2nd coil - ?? The second coil has "SA 335" stamped into it. I am not sure which coil to replace this with. These are from 20 ... (cont.)

I have a vinyl double hung tilt window - both top and bottom tilt. I believe the pivot shoe product code is 15-015. The window balance tube diameter is (9/16") or considered 5/8" and is 22" long with a white tip. What series tube do I need? Thank you, Bill

attached to this e-mail is a picture of the item I need. It is an item that fits inside the window. This small plastic piece attaches to a internal string which also attaches to the window and is necessary for window to move up and down smoothly. This secure end for the string of the window to pa ... (cont.)

spline has been removed giving a width of .210" depth of .235Please identify the best product for Anderson window screen and your product details?#2 Do you have a light brown colored touchup paint to suggest?Bob M thanks

I need a window ventilation lock for a Caradco double hung window (wood with vinyl clad). For security purposes, this would allow me to leave my window open but only at a certain predetermined height.

I'm sending you attachments of the handle for a patio screen door that I need. Measurement from the middle of top screw and middle of bottom screw is 3".