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Looking to replace a couple spiral balances. Would like help identifying the right strength of balance model (tip color). My balances do not have any markings on them. I believe my balances my still be okay but I would like to purchase new. My windows were installed without stops, so I believe we ha ... (cont.)

Thanks for posting. Please take a look at our 24-837 Andersen sash balance, which can replace balance boxes with the stamp 827.

My existing spiral sash balances are 3/8" X 29" with a yellow tip. The removable aluminum tilt sash in a single hung window weighs 25lbs. I did not see "YELLOW" as a selectible tip color in your color guide. What color should I purchase to replace the two balances in this window? ... (cont.)

I was referred to you by the CertainTeed Window Warranty Services Department located in Jackson, MI. I had submitted a warranty claim (with photos) for broken latches on my casement windows. I believe they were manufactured by CertainTeed, although there are no markings on the windows showing any pr ... (cont.)

How is a Glass door track different from a Screen door track in terms of track width. Also what is the item# for Sliding screen door track.Could not find it in the catalog. Thank You Ben

We are looking for replacement pieces that are 7/16" X " all I can find on your website is 3/4". This is an Andersen Screen. Please respond. Thank You Rod

Looking for the retainer clip that is under the screw. It keeps the sliding window in place. It is an alumium frame window that is about 20 years old

crank unwinds and comes off instead of closing window- pls advise on parts- THANKS!

I need a stricker plate for your product code # 40-049

My weather stripping measures about 9 mm across the foam diameter. The "extension" measures about 7 mm from the bubble to the tip of the extension, as suggested in your video. Your 58-171 measurements are taken from the diameter of the bubble, and the the width of the extension channell - rather ... (cont.)

Hi, I am looking for a replacement Window Dyad crank operator with a 5" hole center and a 4.5" arm. I ordered SWISCO product 39-090 which was much too large to close. I am returning them now. But before I reorder I was hoping for some confirmation on these two questions. 1. will SWISCO p/n 39 ... (cont.)

I have attached the following photographs to get help in identifying the replacement balances (springs/shoes/plastic rod) and tilt-in latches. The single-hung vinyl windows I have were installed by Pulte in 2000 in the Townhomes of Fredericksburg at 601 Old Hickory Boulevard in Brentwood, TN. I have ... (cont.)

Leigh Full-Vu metal bi-fold doors. Coopersville, Mi. I need 6 pivot pins, 6 guide pins w/ nylon caps, 10 springs, and 4 rubber stops. Thanks

I need 2 balances. Both for same window. Number on the body is 11600A-3. There are numbers on the mounting flange: 519 153 7 89. Both balances are numbered identical, both units are identical. Both have two springs; 1U, 1L each for each of the two sash cord pairs on resp sides. The window ... (cont.)

I also need to replace the Balancer in one of my andersen windows the marking on the box read as follows: 11600-17 D80 7/27 833 Which part should I order? Thanks. Tim

Old Anderson windows with the following stamping: EE 5 27 ( as far as I can tell What number Swisco?

Can you sell the keeper by itself ( thats the part that keeps on breaking. Repair kit (10-401

My home was built in 1990, and contains Weather Shield wood double-hung tilt windows. Several of the (upper) balance shoes have become brittle and broken (they are metal). Is there a suitable functional replacement part for these, as I expect they are no longer manufactured in their current form? ... (cont.)

My old andersen window balance numbers don't match anything you have listed. The numbers I find on the old balance are; J15 5423 385. I also see another number 11600-17. They are on the side with the pull ropes. On the other side there is a number 11600-3, there is also a date 1967 Can and the ... (cont.)

hi, I need to replace the pivot bar under the top sash. when i was taking it out i snapped off the pin. i believe its 4" in length and 1/4" in width is it part 26-218? thank you