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Landlord
Tampa, Florida
Jul 11, 2023
Landlord from Tampa, Florida
Jul 11, 2023
profile of glazed stop
Need profile of glazed stop as per attached photos: 1/2"(Straight) x 7/16"Need 120'. Before placing order would like to have a sample piece to comfirm the profile.Thank you,Tarak
Quick Learner
Jul 11, 2023
Quick Learner
Jul 11, 2023
need help
I purchased a 23-161 and it didn't work out could you help me determine what I need?
Professional
Pomona, CA
Jul 11, 2023
Professional from Pomona, CA
Jul 11, 2023
Window Roller
I have a customer who needs replacement rollers for a nursing station. He's looking to et eight of these, but I can't seem to find them online orfrom our vendors. Would you happen to recognize these? I'm not sure if these have been discontinued and replaced with something newer, or if he needs new ... (cont.)
Quick Learner
USA
Jul 11, 2023
Quick Learner from USA
Jul 11, 2023
Need Top Sash Guide
(No content.)
Quick Learner
Jul 11, 2023
Quick Learner
Jul 11, 2023
Dyad part #30615 or 30814
replacing a Dyad arm 5" arm with the numbers 30615 / 30814stamped inside
Quick Learner
Jul 11, 2023
Quick Learner
Jul 11, 2023
need help
These are Russo Window Balancers Marked 33 Measue 34(end to end) Do you have replacements?
Quick Learner
Jul 11, 2023
Quick Learner
Jul 11, 2023
Drawer part
See pic. Do you have replacement for this?
Home Owner
Truckee, CA
Jul 11, 2023
Home Owner from Truckee, CA
Jul 11, 2023
EntryGard 20544
I have two windows (images 5201 and 5204) where the drive pinion has come loose. Is that something I can fix or do I need all new crank assemblies. Both cranks have 20544 stamped on them, but one window only uses the long arm, where the other uses both arms. The long arm appear to be 9" long.I ha ... (cont.)
Home Owner
Eagles Mere, PA
Jul 11, 2023
Home Owner from Eagles Mere, PA
Jul 11, 2023
Old Andersen Windows
Hello! A friend just gave me website and I'm hoping you can help us! We have several 30 year old Andersen windows with broken cranks and one with a broken casement part. If you could direct me to the correct parts I need, I would be most appreciative. One contractor told us we would have to replace ... (cont.)
Home Owner
Minnesota
Jul 11, 2023
Home Owner from Minnesota
Jul 11, 2023
Replacement Channel Valance and cover
Hello, I need two parts and I was hoping you could point me in the right direction. I believe 22F is the metal channel balance number, but it connects with a hook and not a screw. Do you have that option? Second, I need a white plastic replacement part to cover the metal balance up. It is 22" long. ... (cont.)
Contractor
Montgomery, AL.
Jul 11, 2023
Contractor from Montgomery, AL.
Jul 11, 2023
Glazing Bead
Do You have this glazing bead? I would need enough for 40 windowsthank YouRhett Retco Glass, Inc.
Handy Person
Gainesville, FL
Jul 11, 2023
Handy Person from Gainesville, FL
Jul 11, 2023
Non-tilt balance hardware
Hello! Im hoping you can help me identify (and even better) buy, at least a pair of these babies in the picture. The came from an aluminum non-tilt window from (if I had to guess, the 60's). I think I captured all dimensions, i am looking for both the spiral cylinder portion as well as the pieces th ... (cont.)
Quick Learner
USA
Jul 11, 2023
Quick Learner from USA
Jul 11, 2023
Universal Joint Loop
I want to know if you have a "universal joint with pole ring with a 3/8" spline" that would fit a pella window. I could only find the part # 39-336 that has an 11/32" spline. The photos in the previous email are of the Pella crank that I am trying replace. I would like to replace the existing han ... (cont.)
Quick Learner
USA
Jul 11, 2023
Quick Learner from USA
Jul 11, 2023
Need Lock and Guide
Hi Again, I got the handle out and am sending pix and measurements. The original one I sent, the handle broke off and I cannot get the window to open even with the screwdriver trick in your video. What can I do to get it out? Here is the level that looks like all of the other ones in the house. It ... (cont.)
Quick Learner
Jul 11, 2023
Quick Learner
Jul 11, 2023
Door lock
Inside door lock it's 4 inch and screws holes 5/1/2 5 and half
Quick Learner
Jul 11, 2023
Quick Learner
Jul 11, 2023
need help
Hi, I'm new to balancer replacement. I found a video and removed some balancers from some unhappy windows. They length of the channel is 14 1/4" which I see on the website. The pictures on your website seem to match with what I've removed. The stamp on the balancer is "BMI 3636". Does this play into ... (cont.)
Quick Learner
USA
Jul 11, 2023
Quick Learner from USA
Jul 11, 2023
Window parts
Hi guys, I have a question, I have aluminum windows and I'm looking for this part, see picture below, thank you!
Quick Learner
Jul 11, 2023
Quick Learner
Jul 11, 2023
Roller
Looking for two of these rollers for sliding door, can't identify the door