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I want to know if you have a "universal joint with pole ring with a 3/8" spline" that would fit a pella window. I could only find the part # 39-336 that has an 11/32" spline. The photos in the previous email are of the Pella crank that I am trying replace. I would like to replace the existing han ... (cont.)

Hi Again, I got the handle out and am sending pix and measurements. The original one I sent, the handle broke off and I cannot get the window to open even with the screwdriver trick in your video. What can I do to get it out? Here is the level that looks like all of the other ones in the house. It ... (cont.)

Inside door lock it's 4 inch and screws holes 5/1/2 5 and half

Hi, I'm new to balancer replacement. I found a video and removed some balancers from some unhappy windows. They length of the channel is 14 1/4" which I see on the website. The pictures on your website seem to match with what I've removed. The stamp on the balancer is "BMI 3636". Does this play into ... (cont.)

Hi guys, I have a question, I have aluminum windows and I'm looking for this part, see picture below, thank you!

Looking for two of these rollers for sliding door, can't identify the door

Please help to determine which product I need: I do not understand the differences between the various series of balances in the photos on your site. My window is 34 wide by 27 tall. It does not tilt. The broken balance is stamped 25-5 DL. Both ends are winged. See photos. Thank you in advance. ... (cont.)

I need to replace the coil mechanism covers on 2 of my windows. Do you ship to the UK? I have included photos

18 1/4 length. 18 5 stamp. I need 2 balances.

Looking for a replacement

To Whom It May Concern, I had a window installed by Crystal Windows company and I need to replace parts that is currently broken. It is a bay window on the right side part that locks the window in place when it is rolled down. The company told me to ask you. If you have any questions, please emai ... (cont.)

To Whom It May Concern, I had a window installed from Crystal window company in my house 10 years ago and I need to replace parts that are currently broken for the casement window, the part that is the handle and crank are broken. Attached are the pictures. The company told me to ask you. ... (cont.)

My home is built by Heftler Home and 1960?? I liked to replace Sliding Glass Door of the 2 wheels. Do you have them? If you have them please tell me your model number and price and when you can ship them to me. Thank you very much and waiting your reply

I need a replacement crank handle like this one.

Hi, do you guys have this part? Thank you

I am looking for a replacement channel balance for what is shown in the pictures. I believe the part number should be S351-28 (2740). Can you verify this from the pictures? Only one side was damaged but do you recommend replacing both sides or not?

I am looking for a complete handle assembly for Western series 600 sliding glass door

I have attached a picture of the type of handle that we have in place. I only need the mounting plate which is highlighted by the lower red arrow.Thank you,Jim

HiCan help with replacement coil springs for the following blinds:RN93677F169092008 manufacture yearPurchased at J C Penneyabout 1cm ot 1/4" thick Thank you,Joe

Hi folks, Could use your help to ID some PGT window sash balances. Sash is about 17 inches wide and weighs 9 lbs. Maybe... Series 395 option 3610? I also have several other similarly-tall sashes that need help. They are wider at 24" and 34". Not sure of their sash weights yet. Thanks in advan ... (cont.)