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I have 10-20 Ply Gem casement windows that have rusted crank mechanism parts that need to be replaced. Some are rusted others are fractured do to rust. ( we're on the ocean) All internal parts are intact See attached scan

I am looking for a roller replacement for a sliding glass door. I have pictures. How do I send the picture of the roller part?

The top of my casement window (20 and 1/2" width by 48 and 1/2" length measured on the inside of a closed window) needs the hinge arm for this Pella window. Do you have this in stock? thank you.

A Swisco agent tells me my actual shoe is no longer available. But he showed me an alternative. The dimensions for the pivot shoe (15-177) and cool spring (series 152) appear to be correct. But I'm still not convinced. I have attached additional pics showing the front, back and side views. I hope ... (cont.)

Hello, I am needing 2 new rollers for my sliding patio door. Here are the measurements. Also including some pictures. The door is probably from the 80's cannot find a brand. Width 5/8 or 9/16 Height 1 inch Wheel diameter is 15/16

Hi I placed an order last night, order number 2010463, but forgot to also order the locks in white. I need help identifying which one to order. It appears that item 38-144 meets the measurements but it looks different from original we have. Please advise and any chance they can be added to the curr ... (cont.)

I'd like to order to replace these balances. Plus two extra balances a total of four. Thank you,Al

I thought the 82-265 was the correct replacement part but it does not fit. I've attached a picture of the part I need. It seems the locks are slightly off in spacing from the slots they need to fit into, but they look very similar. I'm also attaching a few pictures of the lock and the opposing face ... (cont.)

Cabinet does not stay fully closed. Looking to replace the 2 hinges to fix the problem.

I do need the interior handle with the locking tomb turn.

I'm looking for the top and bottom pins with the springs and the plastic guidesI have pictures but can not put them on my computer but I can text them.Thank YouWes

Looking to see if you guys can help with this. This one doesn't crank properly. Looking for new. Thanks.

I am trying to order the item below, please e-mail me the link 1" by 5/8" top and side 1" by 3/8" sash guide

I have a double hung window 33"x47" and the top section has a broken surface mounted tilt latch and the bar that goes into the valance is also looks bent. the Valance spring also appears to be broken. Both are on the left side when facing window from the inside. I would like replace both bars and bo ... (cont.)

To help with sizing.Thank you,Shuli

Good morning; Information on your site indicates that the closest replacement you have for my broken Everest 51168 surface mount handle set is the product 82-036. I understand that the key lock version I have was discontinued but since the mounting sizes match, and my side with locking mechanism st ... (cont.)

I have a Silver Line vinyl casement window that was installed in 2007 that I believe needs new top and bottom arms, rails, and arm fasteners. I think the arm of the crank is OK but please confirm using pictures attached.Feel free to call me with questionsThanksJohn

Dear Sir/Madam, I have three mirrored doors using the Cox 21-717 and 21-767 wheels. I need two replacements of those, plus the track which has a plastic insert which has broken. Is there a retailer of this in the UK, if not, then can you supply this to me. the exact length is 11ft 10 inches or 12ft ... (cont.)

Hello, I'm looking to identify the window balancer part in order to replace it for two hung windows. There were no identifying markers other than a "31 5" and I think "3 S I" stamped on the metal portion of the balancer (see photo IMG-O538). The metal portion is 31.5" and the width is 1/2". Woul ... (cont.)