Viewing all customer Discussions for:
75-006 Spiral Balance Charging Tool for Tilt Windows
75-006 Spiral Balance Charging Tool for Tilt Windows
Home Owner
Antioch Tn
Aug 30, 2017
Home Owner from Antioch Tn
Aug 30, 2017
Pivot lock shoe
200-794 4 located on the front No other markings.
Quick Learner
New Jersey
Aug 29, 2017
Quick Learner from New Jersey
Aug 29, 2017
Window parts
Hi, I just bought my home and several of the top part of the tilt Windows fall down. I watched your videos and think that I could repair the problem if I have the right parts. I am unsure of the manufacturer of the window so I have taken pictures of both parts I will need. A wonderful man from you ... (cont.)
Quick Learner
South Dakota
Aug 28, 2017
Quick Learner from South Dakota
Aug 28, 2017
Spiral balance charging tool
Where can I purchase a charging tool for sash style tilt windows?
Home Owner
New Jersey
Aug 24, 2017
Home Owner from New Jersey
Aug 24, 2017
PLease identofy window shoe for Thermal Indistries Model DGT53M Double Hung Window,.
Shoe is: 7/8" tall 1/2 deep Approximately 1/2" wide (could not measure precisely due to overlap of window channel
Quick Learner
Collingswood
Aug 22, 2017
Quick Learner from Collingswood
Aug 22, 2017
broken shoes - might be Patriot windows
Hello Swisco, I drove to your Camden location and was sorry to see you no longer have counter service - the one time I was there before, I was impressed with the knowledge of the person I worked with. I now need to repair several "builders" windows. I think (not sure) they are Patriot windows ... (cont.)
Home Owner
Boston
Aug 22, 2017
Home Owner from Boston
Aug 22, 2017
window hard to open/close
Hi, I have a couple of tilt windows that are hard to open and close (go up or down). Do you think it will help if I replaced the spiral balance? Thanks a lot, Li
Home Owner
Richmond
Aug 22, 2017
Home Owner from Richmond
Aug 22, 2017
Carrier for Series 600 Spiral Tilt Window Balance
Greetings. We ordered several Series 600 Spiral Tilt Window Balance parts for defective windows. We found out that the windows need new "carriers for the springs to anchor into," according to our contractor. Can you please help me find the carriers he needs? Scott
Handy Person
Jeffersonville
Aug 21, 2017
Handy Person from Jeffersonville
Aug 21, 2017
Tilt windiw w spiral balance lock
what is the part number for the interlock for a swivel balance it has a black insert compared to the other colors I saw on your website I think it may be 5/8
Quick Learner
NJ
Aug 18, 2017
Quick Learner from NJ
Aug 18, 2017
pivot shoe
Hi. The pivot brake shoe is 1/2" thick, 1.25 wide, and ~2" long. It mates up with a red balance. I ordered the 15-046. Is that correct?
Contractor
St Louis Mo.
Aug 15, 2017
Contractor from St Louis Mo.
Aug 15, 2017
Needing replacement part s
Hello I have 3 season-all thermal-guard windows measuring 35 3/4" x71 3/4". All three need new balances top and bottom. I am trying to help a customer sell her house and I need to do this as fast as possible. Can you help? I will also need 8 sets of locks also(16 individual). I can send more pics if ... (cont.)
Quick Learner
Wisconsin
Aug 10, 2017
Quick Learner from Wisconsin
Aug 10, 2017
Pivot shoe 1/2" Looking for shoe that doesn't have a ridge
The windows are by Style Built out of Chicago, installed over 20 years ago. The pivot bar is different from the metal ones I am finding on the site. I amreplacing the shoes along with the spiral balance bars. Do you carry a 1/2" Pivot shoe that has the rectangular cutout with no ridges ? Thanks ... (cont.)
Quick Learner
Philadelphia
Aug 9, 2017
Quick Learner from Philadelphia
Aug 9, 2017
My window will not stay up, are balance shoes the issue?
My window will. It stay up. Not sure if this balance is on both side,
Quick Learner
N.J
Aug 9, 2017
Quick Learner from N.J
Aug 9, 2017
Separate window from frame
How are you? My window is tilted double hung. To change shoe and spiral balance(17"),I tried to separated window from frame. But I coudn,t it. I worry damage window. How do I separate window from frame?
Handy Person
Toronto, Ontario Canad...
Aug 8, 2017
Handy Person from Toronto, Ontario Canada
Aug 8, 2017
Need parts and cleaning instructions for easier opening.
Hello: The name I found on the windows in my Mother's house is: Thermal
Quick Learner
USA
Aug 4, 2017
Quick Learner from USA
Aug 4, 2017
Moss windows
I have tilt windows with moss 3-90 stamped on them. The house is at the beach and almost every pivot bar has rusted and broken. The sash shoe is blue. I need help with getting the correct bar and should I replace the shoe? Also need to replace the tilt latch at the top of the windows. Thanks for yo ... (cont.)
Handy Person
Frederick, MD
Aug 3, 2017
Handy Person from Frederick, MD
Aug 3, 2017
windows tough to open
Windows are very tough to open and close. I was able to get tension on the spiral balance but clearly noticed the plastic shoes are not able to hold onto the balance. Can I simply replace the shoes? If so do you have a good video for replacing shows in a single hung tilt vinyl window? Unfortunately ... (cont.)
Quick Learner
Los Angeles County
Aug 3, 2017
Quick Learner from Los Angeles County
Aug 3, 2017
Name of Window part
We are trying to install a window balance to repair our vinyl window. But we need to know the proper name of the white vinyl part displayed in this photo so that we can purchase it. If you could, where can we buy this part? Thanks in advance.
Friend
Portland, Michigan
Aug 1, 2017
Friend from Portland, Michigan
Aug 1, 2017
Window Pivot Shoe
There are no names or numbers that I can find on this part. The part is 2" in height 1/2" thick.
Quick Learner
Ithaca
Jul 28, 2017
Quick Learner from Ithaca
Jul 28, 2017
Window falls down
Hello- In the past, I have purchased your Part # 15-067 which is no longer made. Your 15-118 has been recommended as a replacement but frankly I do not like what I see as to the way it is designed. It also appears to me that a 15-129 or 15-153 or 15-178 would work. My windows are "quite old" (20+ ye ... (cont.)