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S400-12 12" Series 400 Spiral Balance
S400-12 12" Series 400 Spiral Balance
Quick Learner
Sep 17, 2025
Quick Learner
Sep 17, 2025
Help with replacement hardware
Need replacement hardware kit to include pivot shoes 12" 3/8 non tilt The 12" balancer is for a bathroom window. I'm guessing a white tip
Quick Learner
Florida
May 22, 2024
Quick Learner from Florida
May 22, 2024
MILCO Windows - balance removal
Hello, I have a 1996 build year house with what I believe are all original hardware windows. They're incredibly difficult to both raise and lower, so I assume I need to do a full replacement of all spiral balances. First step is getting the things out to ID which replacements I need. I don't see a ... (cont.)
Quick Learner
Suwannee FL.
Jan 30, 2024
Quick Learner from Suwannee FL.
Jan 30, 2024
Hardware has no markings
Body is 12 in Long 3/8 in tubular and screws in at the top. I cannot seem to find the bottom connector that locks it to the window. Please help me if you can thank you Bill
Home Owner
SanAntonio, TX
Oct 21, 2022
Home Owner from SanAntonio, TX
Oct 21, 2022
Top sash guide identification
House Built in 2002. Windows are builder grade, single hung aluminum windows (non-tilt with Spiral balances) I need to replace not only the spiral balances but the top sash guide on multiple windows. Problem: how to remove the lower window to identify/replace the top sash guides. (I am assuming i ... (cont.)
Home Owner
Austin, TX
Feb 5, 2021
Home Owner from Austin, TX
Feb 5, 2021
Aluminum single hung non-tilting spiral balance tube
Can you tell me how to remove the spiral balances in this window? It is easy to see how to detach the top of the spiral balance. (see picture of top spiral balance connection) But there are no "screwed on" brackets at the bottom of the window which hold the bottom of the spiral balance. (see picture ... (cont.)
Quick Learner
Davenport Fl
Dec 29, 2020
Quick Learner from Davenport Fl
Dec 29, 2020
Color Balance Spring
I have a 12" Balance spring that I am replacing. The one I am taking off is white, however when I select the 12" 400, it states it to be red. Is this what I want?Also I have no clips in the bottom of the window.Bob
Quick Learner
Blanchard Oklahoma
Oct 20, 2019
Quick Learner from Blanchard Oklahoma
Oct 20, 2019
Spiral balance broke
Hello, my name is David and I own and manage an apartment complex. I am needing some help identifying the parts needed for windows. I have one of them out but dont know how to get the other one out. It looks like there is a white nylon piece attached to the side of the window I think the bushing is ... (cont.)
Quick Learner
Illinois
Feb 15, 2018
Quick Learner from Illinois
Feb 15, 2018
Replacement spring assy MI 3500CHS
Need a replacement spring assy for a MI 3500CHS...any ideas? Want a kit to replace all attachments and springs
Home Owner
Austin, Texas
Oct 4, 2017
Home Owner from Austin, Texas
Oct 4, 2017
different looking balance shoe
Hi, I've ordered several spiral balances from you for my non-tilt aluminum windows. Changed both side balances on one window. It worked great. However, Several of my windows' balance shoes looked different (Photo is attached). Need your help to identify the part and tips for how to change the balanc ... (cont.)
Quick Learner
Brandon, FL.
Jan 24, 2017
Quick Learner from Brandon, FL.
Jan 24, 2017
Older windows are very loud
We have 10 single hung alum windows with 3/8" tubular spiral balances. The window locks say Jacobson on the window latch. The house was built in 2003 for a couple in their 70's at the time. So I'm guessing the windows are not worn out, as even I find them tough to open. All are loud and almost alway ... (cont.)
Contractor
Fleming island
Dec 6, 2016
Contractor from Fleming island
Dec 6, 2016
General Aluminum non-tilt window spiral balance
This window is a General aluminum non-tilt window with spiral balancers. There is no way to remove the sash from the frame. How do I replace the spiral-balance in a window like this? On the bottom of the sash there is no obvious shoe to attach the balancer to. Please offer some guidance... ... (cont.)
Professional
Kentucky
Oct 25, 2010
Professional from Kentucky
Oct 25, 2010
spiral balance cycles before failure
What is the number of cycles a balance is intended to handle before failure.