Viewing all customer Discussions for:
18-168 Yale Ogron Vent Bracket
18-168 Yale Ogron Vent Bracket
Home Owner
Corinth, TX
Nov 8, 2025
Home Owner from Corinth, TX
Nov 8, 2025
Parts for Aluminum Channel Balance Window
I am fairly confident the repalcement channel balance I need is the S350-28 2740 but I also need two additional parts. A piece that goes in the window casing to stop the channel balance and a cap for the top of the window frame. See pictures. Do you sell these parts?
Handy Person
Naples
Sep 15, 2025
Handy Person from Naples
Sep 15, 2025
Window sash guide
Older window. No numbers.
Home Owner
Florida
Jan 13, 2025
Home Owner from Florida
Jan 13, 2025
Aluminum sash clip
This clip is in the top corners of aluminum window sash. The 385 balance spring slide in the Groove of part. The little rectangular part slides in the part and is some kind of lock (it is broken and missing part of it).
Handy Person
Bonita Springs
Apr 27, 2024
Handy Person from Bonita Springs
Apr 27, 2024
Top Sash Guide
Just have a couple windows in our condo we just purchased. This is all that is left from top guide. Any chance you can identify part number. Thanks
Quick Learner
USA
Feb 7, 2022
Quick Learner from USA
Feb 7, 2022
Channel Balance
I called your company today asking for channel balance and sash parts, and I was told that the parts I am looking to replace are out of stock or are not in production anymore. However, when I called earlier, I was told by one of your employees that your company can provide similar replacements for t ... (cont.)
Handy Person
Miami
May 21, 2021
Handy Person from Miami
May 21, 2021
Need to replacement parts. Window Chelsea and top sash guide
Bottom of Channel white plastic party- the shoe is 1 inch wide. One photo included.Top plastic part in black - See photos.Metal channel is 1/2".Lenght 25". Markings on Channel BSI 2430.Need top sash Guide- top is 1" by 1" square. See photo for profile.Thanks in advance for your help. ... (cont.)
Quick Learner
The Villages, Florida
Nov 12, 2020
Quick Learner from The Villages, Florida
Nov 12, 2020
Top sash
Please I need to identify part needed for photo attached.
Home Owner
Miami
Nov 7, 2020
Home Owner from Miami
Nov 7, 2020
Top Sash Window
Window Top Sach, nor marks or hardware numbers. All other pieces is broken. Have included the measure.
Handy Person
FL
Aug 13, 2020
Handy Person from FL
Aug 13, 2020
Right and left sash guide
When I remove both sides it looks like there is a right and a left for the sash guides. both are cracked and missing pieces.I measure 1" for the width and 7/8" long
Quick Learner
Daisytown
Oct 16, 2019
Quick Learner from Daisytown
Oct 16, 2019
Piece that pushes balance down
I bought four 16" Series 351 Channel Balances. I didn't realize I also needed four of the part in the pictures. This piece attached to the top of the sides of the window and fit in the channel.
Home Owner
The Virgin Islands
Apr 10, 2019
Home Owner from The Virgin Islands
Apr 10, 2019
Single hung balances
I am requesting assistance in orders single hung Caswell balances and some pics are uploaded here .
Handy Person
Brooksville FL
Dec 11, 2018
Handy Person from Brooksville FL
Dec 11, 2018
Sash Guide ID Help
Need help identifying Sash guide. There is a left and right guide opposite hand. The channel where the mounting screw is located is just over 5/8" wide. The overall height of the remaining part is just over 5/8"
Quick Learner
Sep 30, 2018
Quick Learner
Sep 30, 2018
Need help identifying the top piece of the window channel
Need to replace the top piece of the window channel.
Quick Learner
US
Sep 5, 2018
Quick Learner from US
Sep 5, 2018
Available replacement window parts
I am replacing all the channel balances in my Centex-built home from 1988. I have ordered the channel balances from your company, but I need other related parts.Could you help me in identifying them or an alternative(s) to them? And would you carry said parts so I can purchase?I am the original send ... (cont.)
Quick Learner
Miami FL
Dec 8, 2017
Quick Learner from Miami FL
Dec 8, 2017
Replace missing balances
Hello, I have an apartment with a single (broken) sash window that has no remaining balance hardware to use for identification purposes. The attached are images after taking out the sash window. The top part is fixed. I can see two square holes in the centre of the frame uprights which I guess wo ... (cont.)
Landlord
Titusville
Nov 22, 2017
Landlord from Titusville
Nov 22, 2017
Channels need to be replaced.
After a lot of jerking around, I finally got these two channels away from the window. I'm not sure how they'll go back in, but I trust you can help with some good instructions. Your video clip looks neat but I don't have that little latch on the inside of the frame used to help get the channel out ... (cont.)
Quick Learner
USA
Aug 21, 2017
Quick Learner from USA
Aug 21, 2017
Latch and channel balance
I bought a house with some windows that do not have balancers. The window glass is about 23" and the distance between the top balance hole to I think you call it a Yale catch is 23". Looks like a 1/2 " wide balancer would fit. I don't know if the top holes should have clips or not since they don't. ... (cont.)
Home Owner
USA
Nov 10, 2016
Home Owner from USA
Nov 10, 2016
Replacement parts
This is a new question. Good afternoon. I want to order the correct 1/2" channel balances and parts for my windows, but identifying some of them is a little tricky. The house was built in 1979. The balances look like either the 351 or 390 series, but i can't tell for sure. The lengths are 24" stam ... (cont.)
Quick Learner
Florida
Sep 28, 2015
Quick Learner from Florida
Sep 28, 2015
Need top of sash guide
I Just ordered several of your Series 351 balances, and some spare balance parts. However, I can't find this top sash guide on your website. Do you have one?