Viewing all customer Discussions for:

38-138 Roto Multi-Point Lock, 29MM Fork

I'm looking for both left and right casement lock keepers for my Ducana windows (built around 2003). The multi locking track utilizes 4 lock keepers. The keepers are missing so it's a crap shoot, but I would like to find something that may work.unfortunately the previous owner removed and three the ... (cont.)

Hi! Any advice on how to fix my issue ? Or based on your experience do you think i will be able find the broken piece ?

Mercer window latch for casement window. Moves pin upwards to latch. thanks, Jack and Kelly

I removed my casement window multipoint lock, but it seems like its screw holes are closer together than anything I can find on your site. In my picture, the screw centers are abut 3-3/8 inches apart. The grip that extends to grab the window is 1 inch. I don't see any other identifying marks on the ... (cont.)

We would like to buy a new latch, to replace the broken one. We are able to replace it ourselves but are having difficulty finding it.

The multipoint lock is jammed in one of my casement windows and when I slide the lever up or down, the lock does not open. I am unable to open the window to be able to have access to remove the lock. I have attached 2 photos. First photo is of a good lock installed on another window which is same t ... (cont.)

I need replacements for these parts for both, left and right, of my garden windows. Do you have some parts that may work?

This lever to open the window is broken. We need 2 of them. Anyone know where to find them?

I believe the windows are Kohltech DP50. They were purchased in 2011. I am looking to get the part that is circled (or a few of them) as well as some new locks (the part that is not circled). I am also looking for any help on how to adjust the locking mechanism as they are too hard to lock and are b ... (cont.)

I don't see any vendor or part numbers

We have a lifetime warranty with you, but cannot find our paperwork. We need one of the locks in the first photo, one crank in the second photo and 8 of the locks in the third photo. Also need one new screen. Can you please help me?

Do you have replacements for these two parts?

Rear lock got disengaged. I wanna know how to reattach rod or take this apart?

Our locking lever was forced down incorrectly and broke the aluminum weld that moves the locking mechanism vertically. Not sure of our window brand name. We would like to find a replacement locking lever shown in image 6205. It is white and measures just over 4.5 inches long and 0.75 inches wide. ... (cont.)

Right Hand-Multi Point Sash Lock Assembly - White - Die Cast/Steel/Right

Hi there!I have multiple windows in which1. the lock handle comes off. In all cases the locking mechanism works fine when you insert the handle and turn it, but the handle routinely comes off2. the crank will open the window but not fully close it for locking. The window has to be pushed closed from ... (cont.)

I need a new window latch and it looks like you are out of stock on both.

What are the dimensions of this casement striker? Also which lock works with this striker? Related products that come up with the striker are Roto Multi-Point Lock, 29MM Fork Product Code: 38-138. However this lock also is available with a 37mm fork. How do I know which one I need? ... (cont.)

I need a replacement for a broken truth maxim multipoint sash lock with the fork design. It is a dark brown or bronze color.Thank youTed

I need the locks for left and right Milgard casement windows. I hope that the photos are enough to identify the correct ones. Other part numbers that I have ordered to fit the window (not the ones I need ) are as follows, which I hope will also help: HA0106OPWH, HA0105OPWH, HA0024HG, and HA0094MI ... (cont.)