Viewing all customer Discussions for:
S385-28 28" Series 385 Channel Balance
S385-28 28" Series 385 Channel Balance
Home Owner
Yorba Linda, Californi...
Oct 17, 2026
Home Owner from Yorba Linda, California
Oct 17, 2026
The guide to the up & down window broke
I did not find any name of the manufacturer of the window nor part number. I sent 3 photos of the part that was broke. For clarity I took pictures of the whole thing, the top and bottom part. It is 1/2 wide and 28 inches long. Your website has multiple items that looked very similar to the one I ... (cont.)
Home Owner
NJ
Oct 9, 2026
Home Owner from NJ
Oct 9, 2026
Window balance replacement
Hi. I need windows balance replacements as 3 springs rusted and 3 strings broke due to wear over time. What model is compatible with this?looks like tag says 27 D It was hard to compare but was thinking S395. 28in long from metal to metal.
Home Owner
Keithville, Louisiana
Sep 28, 2026
Home Owner from Keithville, Louisiana
Sep 28, 2026
Window balance for single hung, marked BSI 2740 FG
I need two of these because the pulley block broke on both left and right side. Do you have these?
Quick Learner
Burlington, Washington
Sep 28, 2026
Quick Learner from Burlington, Washington
Sep 28, 2026
Channel Balance
I need 2 of these Channel balances, but not sure of the correct place or part to order.
Handy Person
Tucson AZ
Sep 26, 2026
Handy Person from Tucson AZ
Sep 26, 2026
Identify parts
The stamp reads 27 4 length is 28" depth 7/16" width 9/16"
Quick Learner
Seattle Wa
Sep 10, 2026
Quick Learner from Seattle Wa
Sep 10, 2026
Non tilt window channel balance
Hello, my apartment has non-tilt Windows. The channel balances are 28 in Long and the ends are winged. My window is 15 to 17 lb. I have a plain Channel. I ordered for my condo in the past. It was very helpful. The current channels do not have stamps on them. I'm wondering which version I should orde ... (cont.)
Quick Learner
Irvine CA
Aug 14, 2026
Quick Learner from Irvine CA
Aug 14, 2026
Window balance
1/2" width. Bottom end inscription: 27 4 (BSI sideways) 0C (or OC, unclear). Only one in my parents house is broken, but I understand that you suggest replacing them in pairs.
Professional
Niwot CO
Aug 13, 2026
Professional from Niwot CO
Aug 13, 2026
2730. / 2740
These are a very old vinyl window.
Contractor
Alexandria VA
Aug 3, 2026
Contractor from Alexandria VA
Aug 3, 2026
need channel balances
Hi I measured the metal piece 28 inches and bottom part width 1 1/8.Stamp on balance 2730. Thank you
Home Owner
CA
Jul 13, 2026
Home Owner from CA
Jul 13, 2026
27-4 KX CMC 7
Trying to find 2 of the same part for a window:- 28-inch non-tilt channel balance, stamped 27-4 / 2740 A non-winged top guide A winged bottom shoe A bottom-shoe depth that appears close to 1-3/32 inches
Quick Learner
California
Jul 9, 2026
Quick Learner from California
Jul 9, 2026
Help Identifying Correct Balance
Need to replace numerous balances in my home. It has "27 4 BD CALDWELL" printed on it. The "shoe" appears to measure 1 3/32". The channel is 28" long. My windows don't tilt open, but I can flip out the "stops", lift the pane to the top, and remove it. Thanks!
Handy Person
California
Jun 30, 2026
Handy Person from California
Jun 30, 2026
Window Balances
Hi. I need to order non-tilt Block and Tackle Balances. Attached are picturesI need two 28”, and four 22”. 1/2” width. The imprinted numbers on the 22” are 21, 2 BSI, OE. On the 28” it is 27, 3, BSI, OL. Robert Hoping you can help as another company has not responded and doesn't event answer ... (cont.)
Handy Person
San Diego, CA
May 14, 2026
Handy Person from San Diego, CA
May 14, 2026
Window Block and Tackle Balance
i need a replacement pair for my spring-loaded B&T window balances. The markings on it read: 27 4 IX CMC 11The metal length is 28" the plastic length is 30"5/8" wide and just under that deep
Quick Learner
Tacoma, WA
May 4, 2026
Quick Learner from Tacoma, WA
May 4, 2026
Milgard channel balance
I need a set of milgard channel balances. The metal channel measures 28" long and the width and depth is 1/2". I also need the related clips. Thank you
Home Owner
Portland, Oregon
May 1, 2026
Home Owner from Portland, Oregon
May 1, 2026
Window Channel Balance ID
Balances are 1/2" wide and 28" long. Have markings stamped on the side: 27 2 and then what appaers to be an 11 or perhaps it might actually be an inches symbol (") as it is smaller than the other numbers. Are you able to help me identify them?
Home Owner
Tucson AZ
Apr 26, 2026
Home Owner from Tucson AZ
Apr 26, 2026
Window balances non-tilt
I need to replace several window balances. These are the only pictures I have, and this is from only 1 window. My windows brand is Hallmark (2004 home). I need 4 for 2 windows, metal length 28". Stamp number on bracket is 27 4. I need 2 for 1 other window, metal length 22". Stamp number on bra ... (cont.)
Home Owner
Oregon City, OR
Apr 18, 2026
Home Owner from Oregon City, OR
Apr 18, 2026
Identify window balance to replace
Pics show emboss on latch as mfg. (EPI?)Apparently out of business in 2010. My house built in '93. Width is 1/2", length is 26 1/16" metal and 27 1/16" plastic end to plastic end. Aluminum is stamped w/ #2540. Hopefully one of your replacement parts will work for me ?
Home Owner
Toronto
Apr 15, 2026
Home Owner from Toronto
Apr 15, 2026
Window Balance
I am looking to replace my window balance pictured above.
Quick Learner
Phoenix, Arizona
Apr 14, 2026
Quick Learner from Phoenix, Arizona
Apr 14, 2026
Window Channel Balance Replacement Advice
I'm looking to determine the correct weight rating for my window channel balance, and would like assistance assessing whether it needs to be replaced based on the bent wheel that guides the nylon rope. The metal rod is 28" in length with a 1-3/32" bottom fitting. There is also a metal stamping that ... (cont.)