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S385-31 31" Series 385 Channel Balance

Good morning, I am having a hard time identifying the correct counter balances for my window. Can you please help? Please see the attached pictures. Regards, Matt

HI, My balance has "30 3 GTC CMC 4" printed on it. It's not convenient for me to weigh the sash. I'm looking at the 30" series 385 channel balance. Can you tell me which spring option to choose? Thanks, Michael

I am not sure which weight and model option I should replace for this milgard window balancers that broke. They were installed in 2005.

31" Series 385 Channel Balance Product Code: S385-31 My balance seems to match the above product. I have checked all measurements according to your helpful videos and the ends seem to match. The markings on the balance are 30 3 B.S.I. OB I am unsure of the sash weight range option un ... (cont.)

I am trying to replace several of the window balances in my house. I have the 1/2" x 31" long channels. They are stamped as 30 - 3. Would that correspond to a 3030 balance on your site? I also have a question on the shoe. It looks you have two that are the same but maybe only the color is cha ... (cont.)

All my sash windows are broken and I need replacement channel balances. My windows don't have a manufacturer on them (this is a tract home) so I took a bunch of pictures of the balance. I just want to make sure I order the right thing! Can you help me get the right part number? -Patrick ... (cont.)

Several of my Milgard windows need new balancers...how do I know which replacements to order? My son followed your instructions in your March 6th email. We are not finding a match in the pictures of the balances for our windows. I've included several pictures of ours in hopes that you can determine ... (cont.)

Hello, I have a non-tilt window (20 lb) that comes with a pair of 30" channel balance, 1/2", stamped 30 4 LP CALDWELL. The window is very hard to pull down for closing because of excessive tension of the channels. Both sash guides are crack and broken so I am looking for replacement parts for the ... (cont.)

Help! I recently ordered and received a 31" Series 385 Channel Balance S385-31 option: 3030. I installed it without any problems. I was very excited about repairing the remaining windows in my family and dining rooms. I ordered six more pairs and began installing them. Unfortunately I have had ... (cont.)

I am trying to replace a plastic guide for my window. I have no identifying part numbers for the sash mounted guide. The plastic part measures 1 3/4" by 5/8". I have attached 3 pics with as much detail as I could get. The window is hung with the 31" Series 385 Channel Balance and a 15-004 shoe an ... (cont.)

I need to order two different block and tackle glances for a few windows. Here is what I can find on the parts: First set: Lettering on the unit 30 9 BR CAELDWELL, Length 31", Width 1/2 " see pictures attached. I need four of them Second set: Lettering on the back 20 E 15, Length 29", Width 1/ ... (cont.)

Hello, I was wondering if you have a 29 inches. I see a 25 and 31 inches. Or is it adjustable?

Hello. Can you help identify the correct part I would need to replace several of the window balances in my home. The only identifying information I have is the following information that was imprinted on the balance "30 3 AT CALDWELL". It measures 1/2" wide on the backside. The total length is 3 ... (cont.)

Hi, I attached images of the channel balance to be replaced. the stamp reads "30 3 DN CALDWELL". The lenth is 31 and the width is 1/2.Thanks a lot.