Viewing all customer Discussions for:
82-249 Sliding Glass Door Multi-Point Keeper
82-249 Sliding Glass Door Multi-Point Keeper
Quick Learner
Sewickley, Pa
Jul 31, 2024
Quick Learner from Sewickley, Pa
Jul 31, 2024
-wrong size- trying to reorder correct size
GreetingsI ordered Truth replacement locks for a sliding glass door. I ordered the wrong size. I called customer support and they recommended that I send you a picture to confirm a new order for what I believe to be the 9 7/8 size. They also suggested that you could help initiate a return for the i ... (cont.)
Quick Learner
My patio door
Jul 31, 2024
Quick Learner from My patio door
Jul 31, 2024
Replacement part
I'm looking to see if you have a replacement thumb turn or the whole handle assembly for this jeld wen French door I do not know any part number or model of door as you can see the sticker is gone
Quick Learner
California
Jul 31, 2024
Quick Learner from California
Jul 31, 2024
Latch and matching handles
Looking for these two parts - latch and handles to match.
Quick Learner
Noblesville, IN
Jul 24, 2024
Quick Learner from Noblesville, IN
Jul 24, 2024
JW sliding door handle
Looking for this too...
Quick Learner
Colorado
Jul 21, 2024
Quick Learner from Colorado
Jul 21, 2024
Need help finding replacement sliding door handle setup
I just bought a house with sliding glass doors that looks to have the 82-086 handle with the 82-259 mortise and the 82-249 keeper. The mortise seems like something went wrong internally and wont lock or unlock sometime until you push the pin in. (it keeps popping back out). I was going to buy a rep ... (cont.)
Quick Learner
Clearwater, FL
Jul 21, 2024
Quick Learner from Clearwater, FL
Jul 21, 2024
keeper spacer
I have 11" Multi-Point Mortise Lock with Face Plate and the associated keeper. Is there a part that can be used to extend the keeper from the frame closer towards the door?
Home Owner
Mystic Ct
Jul 17, 2024
Home Owner from Mystic Ct
Jul 17, 2024
Door lock deck
Pat # 5:820:170
Quick Learner
Windsor, CO
Jul 16, 2024
Quick Learner from Windsor, CO
Jul 16, 2024
where should I look?
I'm not sure where to look for info. Would it be on the locking mechanism itself?
Quick Learner
Jacksonville, FL
Jul 16, 2024
Quick Learner from Jacksonville, FL
Jul 16, 2024
Do you still make this?
Hi, hoping this is still a current part in your catalog. Outside handle broke off the studs, see photos. Only thing I've found is "Sash Controls, Canton SD", and a US patent number D466787 on the interior of the casting (did not try to disassemble the interior part). Let me know if you need more inf ... (cont.)
Home Owner
Palm Desert CA
Jul 14, 2024
Home Owner from Palm Desert CA
Jul 14, 2024
Replacement Patio door handle
I need a replacement handle and lock set
Quick Learner
Los angeles
Jul 11, 2024
Quick Learner from Los angeles
Jul 11, 2024
Need help in finding door handle
Hello there, My old patio door lock broke, would like to find replacement part for the whole set. The size of my current one seems to be the same to your product 82-086 Legacy handle set. But we don't need the keyed set, we want a non-key set, just a lock with handle, plus the keeper/plate? that's ... (cont.)
Quick Learner
Jul 11, 2024
Quick Learner
Jul 11, 2024
Slider door latch. I cannot find a number or a name on the slider glass door. The picture is the part I need.
Need parts for a slider door
Quick Learner
New Jersey
Jul 10, 2024
Quick Learner from New Jersey
Jul 10, 2024
Silverline patio door. Lock set and handle.
Hi. Looking to replace this lock set and handle. Lock in 11 3/4 " long.
Home Owner
VIRGINIA
Jul 5, 2024
Home Owner from VIRGINIA
Jul 5, 2024
Broken sliding door lock
Our sliding door lock broke - it has two latches, and the top latch no longer retracts with the lock switch. Please advise what part we should get to replace the lock. Sticker on the top inside of the door says NAMI-302187
Home Owner
Delray
Jul 3, 2024
Home Owner from Delray
Jul 3, 2024
Replace hardware
I need 4 sliding door replacement handles and one replacement lock and handle that's included in the detail.
Landlord
Arizona
Jul 2, 2024
Landlord from Arizona
Jul 2, 2024
Sliding door handle/latch
The sliding glass door handle will not latch shut easily. We made adjustments to the wall mounted latch but it didn't last. The door is hard to latch locked. It appears the pin on the door side is not being activated. Please provide part numbers for all replacement parts that may be causing this. Th ... (cont.)
Home Owner
Colorado
Jun 30, 2024
Home Owner from Colorado
Jun 30, 2024
Sliding door lock
The door is Prime and the lock is 10 inches long and 5/8 wide, 1 and 1/8 deep. The spring one one of the hooks broke. Please help.
Quick Learner
Ypsilanti Michigan
Jun 28, 2024
Quick Learner from Ypsilanti Michigan
Jun 28, 2024
Sliding Door Mechanism replacement
HelloI have a Anderson Silverline sliding glass patio door. The lock sticks and I am afraid it will break soon. I need help with selecting the part numbers. Please see the attached photos.RegardsScott
Quick Learner
Jun 28, 2024
Quick Learner
Jun 28, 2024
White/ sliding glass door lock mechanism
Trying to find replacement hardware for this lock