Viewing all customer Discussions for:
18-199 5/8" Sash Carrier, Jordan

18-199 5/8" Sash Carrier, Jordan
Handy Person from Naples, Florida
Mar 22, 2025
PGT Single Hung Springs.
Hello, SWISCO. Would you be so kind, and please view the 5 attached photos. I have four old PGT Single Hung windows that need new springs (2 springs for each window). They also need the top plastic pieces at the top of the window sash (2 pieces on each window). Thank you, SWISCO. ... (cont.)
+2
Quick Learner from Bradenton Florida
Feb 6, 2025
channel balance accessories
I have ordered S380-37 channel balances and have replaced them in my windows. Sadly, I did not realize the balance tops are also broken, so the balances will not hook onto the window when I slide it down. The part that I need is the plastic top that screws into the side of the window that the balanc ... (cont.)
Home Owner from Scottsdale AZ
Jan 27, 2025
Need replacement balances for one Jordan window
The aluminum rails are 29" long and stamped 2830. I need two of these rails to repair one window.
+1
Handy Person from Oxford Mississippi
Dec 27, 2024
Need replacement part for jordan window
The small metal bracket on the upper right corner of the lower window (the window that raises up) has broken. I attached pictures of a non broken bracket and the broken bracket. I see nimbers 16 and 09 on it. How do i get a replacement? Thanks!Don
+8
Quick Learner from Immokalee, Florida 34142
Nov 14, 2024
Home Owner from Midwest City, Ok
Jun 20, 2024
sash guide
Can you see if you can give me a P/N for this guide. Im wanting to order some, and some balances. Thank you Tom
+1
Quick Learner from Prescott, Arizona
Jun 14, 2024
Jordan window black plastic top piece
Any idea if I can find this part for a Jordan side tilt window? The new balance won't attach properly because this black plastic cap aym the edge of the window is missing on the left side of one particular window
Quick Learner from CT
Jun 9, 2024
Parts for a double hung window
Please help me identify these parts. I need 6 plastic parts from picture 1 and 6 metal strips holding the spring in picture 2.
Quick Learner
Jun 3, 2024
Do you sell this cam?
Trying to get the right sash Cam for my window so many to choose from can you help.Thanks Mike
Quick Learner from SAn juan
Apr 14, 2024
Top guide sash balance
The top part is 1 inch The inside part is 5/8 inch Is 1 3/4 inch long Two screws
Professional from Tulsa, OK
Apr 3, 2024
Top Sash Guide
I'm looking to see if you have this top sash guide or if you have one similar to it. Thank you :)
Home Owner from Florida
Jan 4, 2024
Broken Sash
This piece is broken and I have supplied the model for the windows and hopefully you could get me this piece because I need a bunch of them. It seems most are broken in the house and the windows can't stay opened
+1
Home Owner from Tucson, AZ
Jan 2, 2024
Top Sash Guide
This is from a Jordan Window installed in 1990. I ordered 18-009 but it's about 1/4 inch too short. I'm thinking I need 18-199. Can you please confirm? I don't see that piece of aluminum in the pictures of 18-199 but maybe they don't include that after market? Thanks. Lynne
Quick Learner from Mesa, Arizona
Nov 21, 2023
Upper sash guide
Found the correct channel balances. Just can't find the correct upper sash guide on your site.
+2
Quick Learner from Fleming island FL
Sep 29, 2023
Top sash guide
I bought a house and every single top sash guide is broken. I found the most intact one I could buy from the pictures, there are 4 that could be it, so I don't know which one to order. I don't know the window company or style either. Can you tell me which this is? Parts I think it could be: 18-127 1 ... (cont.)
+2
Quick Learner from Los Angeles
Sep 5, 2023
Broken black channel balance blocker
Hi, I'm looking for a replacement piece for this black plastic piece that screws into the top of the channel of our window. It seems to be the piece that keeps the channel balance from going beyond the top of the window. Thank you! Vickie
+7
Quick Learner from Phoenix
Jun 26, 2023
looking for Top Sash guide
I need a pair of top sash guides for my windows. They take a S390 channel balance, but I can't find the right matching top guide.
+1
Home Owner from Oklahoma
Jun 20, 2023
ID springs and clips for windows
Attached are 3 photos with images and sizes of the nylon stops and the block and tackle balance. The aluminum channel is 17" long and supports a 12lb window. The current spring has a 16 C, B.S.I stamped into it. Searching your website, I could not seem to find the nylon stops. If there is any ad ... (cont.)
Quick Learner from Bradenton, FL
May 12, 2023
Sash Guide with Metal Insert
I work in window parts all day and I have not seen these guides before now. They have a metal insert almost like a screen clip on the inside. One sample appears to be curved and the other not. They could be a retrofit type situation? Any ideas? Thanks.
Home Owner from Florida
Apr 24, 2023
Jordan Window Sash Guide Replacement
Looking for your closest match to the Jordan window sash guide shown above. All measurements were taken from the part itself. I can't seem to match it to any particular one. What is the most important aspect for the fit? I can't find a match that has the same screw hole ratio, do I need both screw ... (cont.)