Viewing all customer Discussions for:

39-032 EntryGard Dual Arm Operator

The shaft / gears appear to be stripped. Can you help me identify replacement parts?

Hi, I can use the crank to open the window, but it doesn't close it. Thank you, Saied

window will not crank closed. Opens fine. Plastic cover piece is cracked.

There is a marking on the crank of '40471'. I only need the arm assembly, the current arm has too much 'slack' and can fall out of its track.

Windows were installed in 1994 when I built my house. Window picture #3 has a number in the window. Not sure what that is. I have several operators that I need to replace but want to make sure I am ordering the correct part. Window pic 1, I cannot get the window open and shut. Window pic 2 is f ... (cont.)

Hi, please find attached detailed pictures of the window. It is two windows.Same hardware. The hardware broke, we cannot open and close the windows properly anymore. Can you please help me? It is in our home from 1986.Thank you!Pavla

Hi I need to replace two right hand and two left hand hinges (cranks?). Can you tell from the pictures but I need? Tom

Truth Guard 30472 Rh need 3 left need 1 long are 10 3/4 Short 4 3/4 20755

I have a Truth casement window operator, product # 40471. The window installation was probably in 1992. What replacement part do you recommend? The window opens to the left. Thanks for the videos. It helps me understand the replacement process.

The plate number is 40471 The long arm number is 30472 RH the "elbow" arm is R30842 the "connecting arm" is 20810 the "shelf piece" is 20545 The windows are over 17 years old....wood on inside and vinyl outside. We cannot make out the brand. The windows are in good shape but many of the casement ... (cont.)

I'm looking for three left and three right operators.

Operator does not work, is this the only piece I need to replace?Left Lock

The mechanism is not working properly, I can open the window, but when closing, it gets blocked.I hope you can help me, it looks I need a new mechanism. Thanks, Constantin

Hello, I need to replace both operators for left and right Jeld-Wen casement windows. . I believe that I need EntryGard dual arm 39-032 and 39-031. The diagram matches what I currently have. Is there a particular size or are these all standard? Thank you

I need a right hand and left hand of this item. I also own a glass and glazing company so if I I need to buy this commercially I can.

This was stamped on the arm operator. Truth 20810. Could you please advise if the 39-107FK TRUTH FOLDING HANDLE AND COVER KIT work?

Need part for the window with following identifiers: SNE IGCC CPA

I need the same left window hardware. 45179, the short arm says L 31538AI'm going to need 4 replacement cranks.I need the entire hardware, not just the cranks

Trying to locate replacement hardware for casement windows.Parts had identifying numbers of30744R30842Please advise if parts are available for purchase.Thank youIra

Casement sash operators for two different size sash, however operator is same. Need 4 right mounted and 6 left mounted. Only noted variance on operators is number stamped on arm attached to gear; R30842 vs. 30842R?Also need 6 crank operator handles, color as illustrated in photo.Regards,Ken ... (cont.)