Viewing all customer Discussions for:

39-032 EntryGard Dual Arm Operator

I need a new one please! I was sent part # 39-156 It was a very close fit but the arms were different lengths. I need those arm lengths at 4-7/8" and about 10-7/8" based on the lengths posted for the part you sent me. All else seemed to be fine. Also I need to know if I'll need another crank handle ... (cont.)

I need to purchase immediately replacement assembly (complete assembly) for several of my casement windows. Need to identify the correct P/N before placing orders. Please help expedite (photos sent already). Bob

Casement window is Twin light horizontal series 850.This is the left window and opens outside to the left when the cranks is operated. Standing inside the lock or closure mechanism is on the right side. The serrated shaft that is attached to the handle that comes from the mechanism is broken. The sh ... (cont.)

Truth. Entrygard 31512 I need two of that and two of the white one

Hand crank left side of window looking outDoes not close at the bottom of the hinge sidePhotos attachedClancy

Hello,I need to replace a left-handed Truth Entrygard for my window. Crank opens, but no longer shuts. Opposite of what is depicted photos. Need left crank, not right crank. What part do I order?ty,F.

This says Entry Guard truth, metal attached to window is 11 1/4", arm coming out is Approximately 8 1/2 to 9". This window cranks out to the left when you ard facing it. What actuator would this be to replace it? There are (4) phillips screws holding it in place, but window casement is the way to ... (cont.)

I have a Truth window crank that is no longer working properly. It seems as if something has been stripped, as the window does not move when you rotate the handle. In addition to the picture I have attached, it is shown as an Entry Guard, with two numbers visible: 20810 and L30841. The windows were ... (cont.)

The long brass bar has printed on it: "Entry Gard Truth" The shorter dog-legged brass bar has on it: "30842R" You can see both the above by expanding the picture. \

rail into which the nylon wheel slots is 13.5 inches long

As you can see in the pictures, the gear mechanism for the swingarm on these discontinued certainteed windows has broken inside of the window, I was hoping I could get help identifying the part numbers and get a price quote so I can replace the mechanism.

I have Kolbe and Kolbe windows and need part #6791. Entry guard is marked on the piece.

Hello,I need to replace some window cranks. I've attached some pictures. On the casing it says KK. The number on the crank itself says 20810. There's another number that says 6N91. Can you please direct me to which one of your products would work to replace these please?Thanks,JT ... (cont.)

Need replacement parts for wood sill stop

Need 4 of these ,covers and a folding handle and mechanism

Hello i am looking at a part on your site, 39-032 but it looks like the end has a downward offset and mine have an upward offset. Does it matter? Do you sell the upward version?

Truth 16 4 and 3/4 inch. Opens to rightTruth 20810. Long arm 9". Middle arm 4.25. Small arm 4.25. This is left side. Need right

Hello, I am hoping you can help to identify and suggest a replacement for the casement window crank operator shown above. I believe one of the ENTRYGUARD DUAL ARM OPERATORS (#39-032) on your site will work as it looks very similar but was hoping someone could confirm before I placed an order. The ... (cont.)

Hi,Our home was built in 1994, we have a few of these window cranks that seem to be stripped. They will crank the window open but they won't crank it closed, it's as if the crank is stripped when you try to close the window. We had a local window company take a look at this hardware and they think ... (cont.)

The shaft pulls right out and prevents window from closing.