Viewing all customer Discussions for:
Door & Window

Contractor United Kingdom
Jul 15, 2024
Contractor from United Kingdom
Jul 15, 2024
Sash window coil balance spring
Hi, I'm a locksmith based in the UK. I have a customer with a UPVC sash window that also tilts in. One of the coil balance springs has snapped. I'll try to upload some images. Would you be able to identify them please? The window is 935mm W x 565mm H Many thanks, Shane.
+2
Contractor Ottawa
Jul 15, 2024
Contractor from Ottawa
Jul 15, 2024
Storm Window Latch
Looking for this version of a storm window latch.Paul
Quick Learner Canada
Jul 14, 2024
Quick Learner from Canada
Jul 14, 2024
Track attachment clip for casement window
The clip for the track attachment for my dual arm casement window operator is broken. It has a part number ending in 02, as seen in the photo. Do you carry this clip? Thank you
Landlord NJ and PA
Jul 14, 2024
Landlord from NJ and PA
Jul 14, 2024
window lock
Hi: I didn't see any names on these. They must be fairly old, the windows have storm windows. screws are 2 1/4 inches apart. One of the locks is missing I'd like to replace it.
Quick Learner utah
Jul 14, 2024
Quick Learner from utah
Jul 14, 2024
French door weather strip
have a French Door 7281 installed 7-19-95 need to replace weather strip on bottom of door look like a metal bracket L shape with a strip glue to the bracket. have two per door, unable to slide the bracket due to age, what my option. Hate to drill into metal door for screw.
+1
Quick Learner Ogden Utah
Jul 14, 2024
Quick Learner from Ogden Utah
Jul 14, 2024
Vinyl windo glazing
I have a lot of windows and many have this problem if the material is available it would be a easy fix
+2
Landlord Ferndale MI
Jul 14, 2024
Landlord from Ferndale MI
Jul 14, 2024
Home Owner Toronto
Jul 14, 2024
Home Owner from Toronto
Jul 14, 2024
Repair or replacement?
The primary concern is the nylon roller, which does not remain in the track and frequently pops out of the groove, especially halfway through opening. We find ourselves having to push it from the bottom to keep it on track, limiting us to opening the window only halfway.
+7
Quick Learner New lenox illinois
Jul 14, 2024
Quick Learner from New lenox illinois
Jul 14, 2024
Sliding door handle
I want to replace my patio door handle it is broken.
+2
Handy Person Plymouth, MN
Jul 14, 2024
Handy Person from Plymouth, MN
Jul 14, 2024
Please help me to identify this casement window part
This is a piece from my casement window. It is located on the right side of the window, and it assists the rail in moving up and down when I secure the window. There are three of these pieces and one of them is damaged. I hope this explanation is clear. I have not been able to find this piece and I ... (cont.)
+1
Home Owner Brromfield, Colorado
Jul 14, 2024
Home Owner from Brromfield, Colorado
Jul 14, 2024
Not sure what to order
Hello, I need to order 2 channel balances. Non-tilting balance. 3/8" width. Not sure which model to order S800 or S810? S800 looks like my balance (see photo) but doesn't have "wings". S810 does not look like my current balance but has "wings" Also, I measure (metal portion only) 31 3/4" in le ... (cont.)
+3
Quick Learner New Jersey
Jul 14, 2024
Quick Learner from New Jersey
Jul 14, 2024
Need replacement latch
Hi I'm looking for a replacement latch. I sadly don't have the latch or a picture of it. Visually it looks the closes to model 82-217A with the circle pieces turned side ways.
Quick Learner
Jul 14, 2024
Quick Learner
Jul 14, 2024
Broken crank handle
Is there a way to replace/repair the turn knob end of the crank handle?
Quick Learner Eugene, Oregon
Jul 14, 2024
Quick Learner from Eugene, Oregon
Jul 14, 2024
window balance and advise how to fix it
The inner channel is 1/2" wide, the metal part is 23 and 3/4" long, but with the plastic ends it is 25" from base to tip. The bottom shoe has a roller inside, but I'm not sure how the hook should be attached to the string. The only numbers are 23-5 BSI PJ, as you can see in the picture. Can you iden ... (cont.)
+2
Contractor Boston
Jul 14, 2024
Contractor from Boston
Jul 14, 2024
Pivot Shoe and bar replace Harvey
need Pivot Shoe and bar replace Windows Harvey
+2
Quick Learner CA
Jul 14, 2024
Quick Learner from CA
Jul 14, 2024
Removing Likit sliding door
Need instructions for removing Likit sliding door bought in 1984. Also need new rollers.
Handy Person Valparaiso, Indiana
Jul 14, 2024
Handy Person from Valparaiso, Indiana
Jul 14, 2024
American Craftsman Window Glass is Fogged
I have an American Craftsman Double Hung Window where the upper window glass has leaked and has fogged up. I want to take the window out and take it to a glass place and get the glass replaced. I purchased these windows from Home Depot on May 13, 2008. The product line is 8500. How do I remove the w ... (cont.)
Home Owner NC
Jul 14, 2024
Home Owner from NC
Jul 14, 2024
Window crank
Need 2 left hand cranks
Quick Learner Oregon
Jul 14, 2024
Quick Learner from Oregon
Jul 14, 2024
Window channel balance replacement needed
Hello, I am unable to find a part with the same number stamped as the one I pulled from my window- 2090S. Could you advise me a suitable replacement? Thank you!
+1
Home Owner San jose
Jul 14, 2024
Home Owner from San jose
Jul 14, 2024
Mortise lock snib white
The lock snib found to be broken and cannot lock. The manufacture seems to be Millard, and part number of the snib is HA0423WH.