Viewing all customer Discussions for:
Door & Window
Quick Learner
CA
Mar 12, 2026
Quick Learner from CA
Mar 12, 2026
Old Top Sash Guide
Hi: My house was built in 2002 and sure enough I don't find this broken sash guide. It has a width of 5/8" and length ~2". Can you tell 18-008 is a good replacement? Thanks. Keith
Handy Person
St Peters Mo
Mar 12, 2026
Handy Person from St Peters Mo
Mar 12, 2026
Door part
Hello, I am looking for a full replacement if possible. The spring broke.
Quick Learner
Edwardsville Illinois
Mar 12, 2026
Quick Learner from Edwardsville Illinois
Mar 12, 2026
Need help finding replacement part.
Could you help me identify this casement window operator? Is it be Swisco p/n 39-036?
Quick Learner
5131 katie valley dr I...
Mar 12, 2026
Quick Learner from 5131 katie valley dr Imperial, MO 63052
Mar 12, 2026
tilt latch for left and right
tape measure ref for size of latch.
Home Owner
Phoenix
Mar 12, 2026
Home Owner from Phoenix
Mar 12, 2026
IWC Handle - Lock Mechanism is loose and not locking well
Hoping to get this locking mechanism identified without uninstalling it yet as it is still locking with some finagling. The lever on the handle feels loose and isn't fully operating the hook mechanism and it is getting stuck in the housing.
Contractor
Mar 12, 2026
Contractor
Mar 12, 2026
Glazing bead
Do you guys have glazing beads like this?
Home Owner
Grenville-sur-la-Rouge...
Mar 12, 2026
Home Owner from Grenville-sur-la-Rouge, Quebec, Canada
Mar 12, 2026
Thumb latch / lever kit with color indicator
I'm looking for the Thumb latch / lever kit with color indicator for a Laflamme patio door. The metal lock inside is there but I need the control to lock and unlock. Do you have this?
Quick Learner
Mar 12, 2026
Quick Learner
Mar 12, 2026
Window Channel Balance
I'm looking to identify a replacement for my window channel balance, which consistently has the string disconnecting. It is labeled with 18B BS1 MJ. There are no other markings on it, and there are no plastics shoes on top or bottom. (This is true for all upstairs windows)
Quick Learner
Mar 12, 2026
Quick Learner
Mar 12, 2026
Balance Shoes
Hello, I am looking for the grey bottom clips that clip onto the springs. The springs are fine, just looking to see if you have the 2 grey clips. Thank you
Handy Person
Miami 33178
Mar 11, 2026
Handy Person from Miami 33178
Mar 11, 2026
Window balance rod replacement
Need 2 of them + the take out clips teh description I found is 2740 BS1 00 . Is a 28 inches long metal part bottom plastic part measure 1 inch Could you help me finding the right replacements Thank you
Home Owner
Apex, North Carolina
Mar 11, 2026
Home Owner from Apex, North Carolina
Mar 11, 2026
Replacement Tilt Latches for Ply Gem Windows
I need to buy a pair of tilt latches for a Ply Gem vinyl window. See the photos. Can you let me know I need to purchase? Thanks
Handy Person
Katy TX
Mar 11, 2026
Handy Person from Katy TX
Mar 11, 2026
Tilt design window balance 1/2" x 1/2"
I am looking for a replacement window balance. I have attached photos of the hook, shoe and part ID (BSI 26D). Channel is 1/2" x 1/2". Shoe size is 1-1/4" wide X 17/32" thick. Spring is attached to the shoe end. Let me know if there is more info or photos that you need to identify the appropria ... (cont.)
Home Owner
Downingtown PA 19335
Mar 11, 2026
Home Owner from Downingtown PA 19335
Mar 11, 2026
Caradco pivot pin
From a 1980's wood window
Handy Person
Harleysville pa
Mar 11, 2026
Handy Person from Harleysville pa
Mar 11, 2026
Cool balance shoe and coil replacement
Need to replace some of these items mainly the coil balance and how can I tell what weight?! The shoe has a 11A printed on it with dimensions of 1 1/2 x 1 1/4.
Handy Person
Rochester, NY
Mar 10, 2026
Handy Person from Rochester, NY
Mar 10, 2026
Sliding glass door mechanism
Can you help identify this and a suitable replacement? Thanks, Chris
Handy Person
West Plains, MO
Mar 10, 2026
Handy Person from West Plains, MO
Mar 10, 2026
Channel Balances
I am looking for replacement chanel balances for these windows.
Handy Person
Johnson City, TN
Mar 10, 2026
Handy Person from Johnson City, TN
Mar 10, 2026
31" red tip spiral balance for non tilt windows
Hi, none of the 6 double hung vinyl windows in the house I just bought will stay open. The spiral is the same for all of them. 31" long, red tip, looks like the s400. In a few of the windows that I managed to force up, the red tip was shattered. There's grease everywhere. The windows are marked 198 ... (cont.)
Handy Person
Lambertville NJ
Mar 10, 2026
Handy Person from Lambertville NJ
Mar 10, 2026
Replacement balancer for MI double hung windows
Window installed throughout house new construction in 2001. Balanvcer apri g has a "8" stamped on spring. I need 3 complete r/l setsMI windows were used in all of the new homes in our development. Several of these balances are broken (springs snapped). The windows all appear to be the same size. ... (cont.)
Handy Person
Little Falls, NJ
Mar 10, 2026
Handy Person from Little Falls, NJ
Mar 10, 2026
Andersen Windowalls - Bayport, Minn. 55003 Crank mechanism
Looking for OEM or aftermarket replacement parts for crank mechanism, handle and cover in stone (original) or white if less expensive