Viewing all customer Discussions for:
Door & Window

Quick Learner IL
Aug 21, 2023
Quick Learner from IL
Aug 21, 2023
Insert Clip
Are the 70-231, insert clips available in White?
Handy Person Sellersville, PA
Aug 21, 2023
Handy Person from Sellersville, PA
Aug 21, 2023
Crank mechanism
Part is frozen and not working. Needs to be replaced.
Quick Learner
Aug 21, 2023
Quick Learner
Aug 21, 2023
need help
I am reaching out because I am in need of coil balance shoes for a double hung Simonton window. Both shoes have cracked and the sash will no longer stay in place. Attached are pictures of the coil and the order sticker for the window. Please let me know if any other information is needed ... (cont.)
+1
Quick Learner Utah
Aug 21, 2023
Quick Learner from Utah
Aug 21, 2023
31" channel balance
Has 30DS BSI AX 45 STAMPED ON IT
Quick Learner USA
Aug 21, 2023
Quick Learner from USA
Aug 21, 2023
Window balance spring ID assistance needed
Hello, I am trying to identify a window balance spring so I can replace. Can you please assist me. Metal portion of this spring is 29". Depth and Width are both 1/2". The spring supports a non tilting window sash that is 48 inches wide and 30 inches tall(very heavy). Stamping on this window balan ... (cont.)
+2
Quick Learner
Aug 21, 2023
Quick Learner
Aug 21, 2023
Sash lock keeper
I have 30 year old Dailey Manufacturing windows. I need either a new sash lock keeper or a complete lock set. They seem the measure 2 1/16 of an inch maybe 2 1/4 inch OC.
Home Owner Charleston, SC
Aug 21, 2023
Home Owner from Charleston, SC
Aug 21, 2023
Andersen Window Turn Crank
My daughter just purchased a renovated home that has all Anderson windows. One of the kitchen casement windows has a crank that has the top turn crank stripped, therefore it won't crank open the window. The window, once the latch is pushed up, can be opened by pushing the window out manually. I wou ... (cont.)
+8
Purchasing Agent Baltimore, MD
Aug 21, 2023
Purchasing Agent from Baltimore, MD
Aug 21, 2023
Superseal Window balance
I am looking for a balance similar to the 770 but mine has a little barrel at the end instead of a hook. And the stamp says 40G. Is this something you carry?
+1
Home Owner Greensboro NC
Aug 21, 2023
Home Owner from Greensboro NC
Aug 21, 2023
Patio door lock replacement
Replacing lock and handle for NA / 70 Series 2 panel - 5800 patio door. 94.5625 x 79.5. Purchased from Home Depot July 2014. Guessing 82-265 would be the correct lock? Should I also order a replacement point keeper 82-249? Would handle 82-030 be appropriate? Other recommendations? Thank you. ... (cont.)
+2
Quick Learner USA
Aug 21, 2023
Quick Learner from USA
Aug 21, 2023
Lock
Attached are the photos of the lock that needs replacing. It was made by Sash Controls of Ferndale, Mi.
Contractor Seattle
Aug 21, 2023
Contractor from Seattle
Aug 21, 2023
Truth EntryGard 20810 - Insert / Connector - Hardware to Crank Connection
Looking for the connector part(s) that mate the crank to the sill hardware. Thank you!
Quick Learner Avon, OH
Aug 20, 2023
Quick Learner from Avon, OH
Aug 20, 2023
Tilt latches left and right.
Looking for replacement Tilt latches left and right. Windows are 24 years old. Do not know manufacturer. Bottom has letter K and there is a number on the snap .092. Others have the letter F and others the letter J. I measured this as: 2 5/8" long 11/16" wide Opening for latch is 7/16" The latch ... (cont.)
Quick Learner
Aug 20, 2023
Quick Learner
Aug 20, 2023
Searching for 10881 slding door
10881 three panel sliding door pella what rollers go on this door
Quick Learner
Aug 20, 2023
Quick Learner
Aug 20, 2023
Balance shoe and spiral balance
Hello, If you could help me match up the correct item for these, so I can order. Thank you, Lee
+1
Handy Person WA
Aug 20, 2023
Handy Person from WA
Aug 20, 2023
window Channel balances
Hi! I need to identify exact models of the balances. It is written just 2740G B.s.i. The length is 28'. I need 6 Balances and 6 take out clips. ( I think that these are 16-002)
+1
Quick Learner anaheim
Aug 20, 2023
Quick Learner from anaheim
Aug 20, 2023
missing unknown hardware
I have rented a house with windows that slide up and down. I'm not sure if that is what is called double-hung style. The label on the latch hardware on top is "certainteed". One window which is 14" high (outer dim. of height) is missing ALL hardware that keeps in place. The design is such that the f ... (cont.)
+2
Home Owner Kansas City, MO
Aug 20, 2023
Home Owner from Kansas City, MO
Aug 20, 2023
Broken tilt window latch
Markings on it are a large J, the number 75, and a Patent #5,139,291. Thanks for your help!
Home Owner Sharpsburgh, PA 15225
Aug 20, 2023
Home Owner from Sharpsburgh, PA 15225
Aug 20, 2023
Channel spring
I am trying to replace a channel spring for my double hung window. It is stamped 27 BSI Do you carry this model or have a comparable model. Any help or assistance would be appreciated.
+2
Quick Learner Seattle WA
Aug 20, 2023
Quick Learner from Seattle WA
Aug 20, 2023
need lh and rh version maybe 200 of each
Commercial condo with 1600 left and right handed. Probably 400 are bad. Have samples also. Much appreciated.
Quick Learner Kansas
Aug 20, 2023
Quick Learner from Kansas
Aug 20, 2023
Window scissor crank
The window crank is fairly new. However, whoever installed, it did not screw in the cylinder that goes on top of the shaft, before the hand crank goes on. The window will crank out, but without that cylinder lock, it will not retract. I need to see if I can replace the cylinder lock. ... (cont.)
+2