Viewing all customer Discussions for:
Door & Window

Home Owner Seattle, WA
May 26, 2023
Home Owner from Seattle, WA
May 26, 2023
36"ish windows
Hello! We need help replacing these window balancers. The window is so tight that we're not able to remove the window itself. Marking photo attached, too.
+1
Home Owner Des Moines, ia
May 26, 2023
Home Owner from Des Moines, ia
May 26, 2023
Window sash slide lock??
I need to replace the loss and broken ones I already ordered the incorrect ones with the legs or locks to long.
Home Owner Seattle, WA
May 26, 2023
Home Owner from Seattle, WA
May 26, 2023
30"ish Window Balancer(s)
Hello! I need to order multiple window balancers of this type. Markings photo attached.
+2
Home Owner Morgantown, PA
May 26, 2023
Home Owner from Morgantown, PA
May 26, 2023
Screen Clips
I have a Simonton 5500 Reflections installed in 2016 and the screens no longer stay in place. I'm looking to replace the clips. The picture shows one of the broken clips. There is a number 12 on the back of each of them. I would need at least 8 (4 each of the two screens - maybe some extra). ... (cont.)
Quick Learner
May 26, 2023
Quick Learner
May 26, 2023
Single hung window
I need to replace spring loaded (balance)
Home Owner Colorado
May 26, 2023
Home Owner from Colorado
May 26, 2023
Caldwell Channel Balance Replacement
Looking for a replacement for a 26 3 CS Caldwell channel balance. The bottom attachment is marked 15P102 3 S
+1
Home Owner
May 26, 2023
Home Owner
May 26, 2023
Help Identifying Parts
Hello, I live in a coastal area and have discovered corroded window assembly parts. I'd like to do a full replacement of everything for 3 windows. Window sizes 24, 23, and 22.5 * Dual Arm plate size is 4.5 inches where the crank arm attaches. * Below the Dual Arm plate is another hinge with a f ... (cont.)
+2
Handy Person stuart florida
May 26, 2023
Handy Person from stuart florida
May 26, 2023
face plate for awning window interior crank
I am looking for assistance with purchasing 10 face plate cover for the inside window frame of an awning window. There are two places on each window for a crank. One is where the crank goes as preferred, on the left of the window or on the right. The other is where a blank face plate is located so t ... (cont.)
Quick Learner
May 26, 2023
Quick Learner
May 26, 2023
Tilt latch replacements
Hello do you carry these tilt latch replacements in the color?
Quick Learner Nashua NH
May 26, 2023
Quick Learner from Nashua NH
May 26, 2023
Replacement Weatherstripping
I'm looking to replace two sets of doors so four total weather stripping can I order through you 1/2" tall 1/8 wide
Quick Learner
May 26, 2023
Quick Learner
May 26, 2023
please help
Attached picture shows the front and back of our old pivot shoe that is 3/4" deep x 1-1/4" wide x 2-1/4 high. It is an obsolete Unique Balance part number: Shoe 720D, Cam 165 x 390. The picture also shows our coil spring balance. When I called, it was suggested that I send this photo for evaluation ... (cont.)
Quick Learner Sugar Grove Illinois
May 26, 2023
Quick Learner from Sugar Grove Illinois
May 26, 2023
Glazing bead
17 yr lord silver line windows looking for glazing beads.William
+2
Home Owner Wilson
May 26, 2023
Home Owner from Wilson
May 26, 2023
It's a left storm window
My latch lock of the storm window damaged,I posted the picture of another one the same part. I want to get it For replacement.
Landlord Pittsburgh
May 26, 2023
Landlord from Pittsburgh
May 26, 2023
Quick Learner Michigan
May 26, 2023
Quick Learner from Michigan
May 26, 2023
Cranks
Attached are images of crank that i need to replace. (stamped with "Truth") As you'll see the gears get worn due to the 2 interconnecting gears move up and down when cranking and get misaligned. Soooo... I need to put in new cranks. Hopefully what you have will work better than these originals, ... (cont.)
+2
Professional Phoenix
May 26, 2023
Professional from Phoenix
May 26, 2023
IWC window lock/latch U.S> patent no. DES.432900 model SP2203 sliding horizonal or verical.
IWC window lock/latch U.S patent no. DES.432900 model SP2203 sliding horizonal or verical.
Quick Learner
May 26, 2023
Quick Learner
May 26, 2023
Pivot Bar inquiry
I'm seeking for a replacement as shown in the attached image.
Quick Learner Billings, MT
May 26, 2023
Quick Learner from Billings, MT
May 26, 2023
Keeper
This keeper opens and allows the window sash to come out.
Home Owner Tennessee
May 26, 2023
Home Owner from Tennessee
May 26, 2023
Channel end caps
We need the channel caps for the top of our window channel balances. You have already sent us the channels and they are fine. But we need the caps for the top of the channels. We don't want to return the channels they are fine. The item number,for the previous number is S371-23, 23" option 2220. Ple ... (cont.)
Quick Learner Jupiter Florida
May 26, 2023
Quick Learner from Jupiter Florida
May 26, 2023
non-tilt channel stuck at tope of window
Can't remove the channels as they are stuck on both sides at the top of the window. Heard a loud noise like a springs being released. Tried to push channels back down into lower window but no luck. Watched videos on how to fix but can't get channels out measure, look for numbers, etc. Windows ... (cont.)