Viewing all customer Discussions for:
Door & Window

Quick Learner
May 25, 2023
Quick Learner
May 25, 2023
Searching for 14DN00P
Could you please identify the three Truth cranks in these pictures and advise as to what truth hardware replaces them. Thank you!John
+1
Quick Learner Seattle
May 24, 2023
Quick Learner from Seattle
May 24, 2023
Measurement question
I just bought a new house and the sliding window does not have the attachment to assist with lifting and holding the window open. How do I determine what length is necessary for my window what should I measure?
Quick Learner Kerrville TX
May 24, 2023
Quick Learner from Kerrville TX
May 24, 2023
glazing bead
looking for bead in beige approx 38 1/4" x 7/16"
Quick Learner Highland Mills, New Yo...
May 24, 2023
Quick Learner from Highland Mills, New Yok
May 24, 2023
Need plastic pivot shoe & pivot bars
To Whom It May Concern, I am trying to fix my two windows. One window is missing a plastic pivot shoe on the left side of the window frame. The other window is missing both pivot bars. Do you recommend buying extra pivot bars for the future? I need three pivot bars at the moment. Thank you so mu ... (cont.)
+2
Quick Learner
May 24, 2023
Quick Learner
May 24, 2023
Extended-Travel Channel Balance Quote
Manufacturer is Champion windows and house was built in 2012. The only stamp I see says 173. Length of metal channel is 18 inches. I just need one balance for the right side of the window.
+2
Home Owner Swansea MA
May 24, 2023
Home Owner from Swansea MA
May 24, 2023
Need casement window hardware
I can't find the brand name of the window. One of the pics has a number on it. Need the complete set, cranks and hardware for both sides.
+2
Contractor California
May 24, 2023
Contractor from California
May 24, 2023
Marvin casement window weather stripping
I am looking for replacement weather stripping for 35 year old Marvin casement windows.
Quick Learner Littleton, Colorado
May 24, 2023
Quick Learner from Littleton, Colorado
May 24, 2023
Screen Door Wheel
Hello again, I am looking for the part number for the screen door wheel pictured. In one picture, you can see that the wheel is concaved on one side, but not the other. Hopefully the tape measure included in the pictures provides some assistance. Thank you in advance for any guidance pr ... (cont.)
+2
Home Owner Hendersonville, NC
May 24, 2023
Home Owner from Hendersonville, NC
May 24, 2023
Silverline Lower Sash Pivot bar and holder
Hello, Do you have the Silverline Lower Sash Pivot Bar and holder in Stock as shown in the photos? I also need to order 2 balances that have the code 28 7. Sash weighs 27.4 lbs and the balances have the 1 1/4" shoes. I thank you for your time. Guy
+4
Quick Learner Henderson Nevada
May 24, 2023
Quick Learner from Henderson Nevada
May 24, 2023
Window part
I need 4of these not sure how to measure the length just the metal length or plastic ends also
+2
Home Owner 93402
May 24, 2023
Home Owner from 93402
May 24, 2023
sliding glassdoor handle with lock
Hi, I am trying to install asliding glass door handle with a lock. The cutout portion on the door has an opening that is about 7" long is there some sort of plate I can use so that a regular mortise lock will fit? Please recommned what I need. The handle holes are 3/15/16 on center and the door is 1 ... (cont.)
Home Owner san jose, california
May 24, 2023
Home Owner from san jose, california
May 24, 2023
patio door handle replacement
i need a new handle for this door, because the locating mechanism is broken. do you have replacement parts? if you need more info let me know ? i didn't know how to identify the code etc
+1
Home Owner California
May 24, 2023
Home Owner from California
May 24, 2023
window channel balance
I want to replace a new window channel balance with attachment and listed code as "86 29-3 DB5 CMC 1206". Please send me the part model as wll, then I can purchase it ASAP. Thanks for your assistance
Quick Learner Los Angeles 91401
May 24, 2023
Quick Learner from Los Angeles 91401
May 24, 2023
Replacement mechanism
I have three casement windows that not open. The windows are part of a Four. Seasons lWindow wall.Can you identify the part, provide a video illustrating how to retrieve or provide an installer in Los Angeles who may replace it?Sincerely,Morris
Home Owner KENNETT SQUARE, PA
May 24, 2023
Home Owner from KENNETT SQUARE, PA
May 24, 2023
We would like to purchase replacement parts
Our window was not opening all the way. Once we took it out, it appears that the plastic has deteriorated from one of these pieces in the corner. The one that is missing the black plastic is on the bottom of the window. Could we purchase these parts from you? We are not sure how old the windows are ... (cont.)
Quick Learner Kerrville TX
May 24, 2023
Quick Learner from Kerrville TX
May 24, 2023
id on balance is 27C
cam is broken on inverted block/tackle. balance ID is 27C I ordered four #15-195 1-1/4" T lock Balance Shoe, closed cam Does that look correct? Does this part go in without tools...it appears to...but Im hesitant to pull it off. or, Do I need to order the whole balance? Thanks, Robert ... (cont.)
Quick Learner Burton, MI
May 24, 2023
Quick Learner from Burton, MI
May 24, 2023
Corner and slide bolt
Looking for this assembly. The slide bolt I was able to identify as SB0079, but the corner I can't find. Wonder if you have ever seen anything like it.
Home Owner LA
May 24, 2023
Home Owner from LA
May 24, 2023
Quick Learner Delaware
May 24, 2023
Quick Learner from Delaware
May 24, 2023
ALI ADW-8 ASTM 2190
make date07/13/2016 warranty 29399509 G the lock is broken and I need to replace it
Home Owner Rio, Rancho, New Mexic...
May 24, 2023
Home Owner from Rio, Rancho, New Mexico
May 24, 2023
Sliding window lock
Hi there, this is on a home built by DR Horton in Rio Rancho, New Mexico, in about 2007. Could you please help assist in identifying the part needed? The window is not locking. Thank you!