Viewing all customer Discussions for:
Door & Window

Handy Person Hawaii
Jan 29, 2023
Handy Person from Hawaii
Jan 29, 2023
Window hardware replacement
You guys did a great job on my last window repair! Thanks. Now I'm looking for SS hinge hardware for the following list: 4 ea Awning - RH casement equal split; 60x37-1/4" 2 ea awning over fixed obscure glass equal split. 30x37-1/4 1 ea awning 41-1/4" x 17-1/2" 4 ea LH casement - Awning equal split; ... (cont.)
Home Owner Columbia, MD 21044
Jan 29, 2023
Home Owner from Columbia, MD 21044
Jan 29, 2023
Mervin Window Obsolete Parts
Obsolete Tilt Double HungLower Window Sash Spring disconnected/unloaded, see attached pictures. Do not see any spring-channel as such other than Spring and the Liner Jambs as shown. Not sure if the spring is directly connected to the shoe. It will be great if you can identify the part and quote me t ... (cont.)
Handy Person Virginia
Jan 29, 2023
Handy Person from Virginia
Jan 29, 2023
Handles to replace on Reliabilt 719801223715
Hi, I have a Reliabilt model: 719801223715 set of sliding glass doors with no handles. I wanted to know which of your would work for this model. The interior latch is already built in, I just need handles that will work for this, if that's possible. (Black preferably).
Home Owner Pittsburgh, PA
Jan 29, 2023
Home Owner from Pittsburgh, PA
Jan 29, 2023
Coil and shoe replacement parts for double hung windows
I need to replace the coils and shoes on my window. Each side has 2 5k coils and what looks to be the 15-177 shoe per the look and measurements. I don't have any of the coil barrels or caps to hide the coils when in the track. Are you able to let me know what other parts I need to complete the job ... (cont.)
Home Owner San Francisco Bay Area...
Jan 28, 2023
Home Owner from San Francisco Bay Area, California
Jan 28, 2023
Recommendation on Replacement Roller
Hello, I am a home owner trying to fix the screen door roller. The screen door and roller was inherited from the previous or previous previous owner, and seems to be a very old product. The spring of the roller at the bottom of the door seems broken so the door frame contacts the rail directly so it ... (cont.)
+1
Quick Learner
Jan 28, 2023
Quick Learner
Jan 28, 2023
Locking mechanism
Need a replacement for this entire piece.
Home Owner Novato, CA
Jan 28, 2023
Home Owner from Novato, CA
Jan 28, 2023
Crank Handle dimensions
What are the dimensions on the crank handle?We want to use it on other existing out-swing casement windows in the same room.We need a crank handle shaft that is fabricated from 5/16" square brass colored stock.Thanks in advance,Ron
Home Owner Charleston, SC
Jan 27, 2023
Home Owner from Charleston, SC
Jan 27, 2023
Need replacement crank handle and cover for Pozzi casement windows
The cranks are made by Truth. I see you sell them on here. I want the folding version. Do I have to buy a specific model to fit my existing crank or are they universal?
Quick Learner HI
Jan 27, 2023
Quick Learner from HI
Jan 27, 2023
Window Sash Lock similar to 90-005
Looking for a similar lock with a 1/2" tongue. 2 1/4" screw holes are good.
Handy Person Westminster, MD
Jan 27, 2023
Handy Person from Westminster, MD
Jan 27, 2023
Window tilt latch
Here's a picture of the latch I'm looking for. Didn't see it in you catalog.
Contractor Charlotte NC
Jan 27, 2023
Contractor from Charlotte NC
Jan 27, 2023
Window balance
Please help with funding the part #'s
+2
Quick Learner Freehold NJ
Jan 26, 2023
Quick Learner from Freehold NJ
Jan 26, 2023
Replacement Pane for a casement window
I need a replace pane for a crank out section.. There is a built in Grid of 6 sections.The old pane had a seal failure.Also is there a video on how to go aboutReplacing the glass pane?I am at another home but I will be able to send measurements and photo if necessary?Thank You
Home Owner Arizona
Jan 26, 2023
Home Owner from Arizona
Jan 26, 2023
Spiral balance replacement
I have the 31" spiral balance at 3/8" tube. I do not see a color and also do not see the same type bottom shoe in the pictures above. This is for an Atrium single hung window and I am wondering if the series 305 is the right one? Can you provide any advice? Thanks.
Quick Learner Estero FL
Jan 26, 2023
Quick Learner from Estero FL
Jan 26, 2023
Need confirmation that I ordered the right part
Hi, I am attaching photo of my window sash. I ordered a replacement, but at the last moment decided to check with your experts whether it was a right part. Below is the details of my order: 30" Series 350 Channel Balance S350-30 $11.52 option: 2930
Quick Learner Phoenix, AZ
Jan 26, 2023
Quick Learner from Phoenix, AZ
Jan 26, 2023
Patio door replacement roller
I'm in need of two patio door replacement rollers.
+5
Contractor Bedford
Jan 26, 2023
Contractor from Bedford
Jan 26, 2023
Help identifying Channel Balance
Can you tell me if you carry this item. I can't locate it in your catalog.
Landlord PA
Jan 26, 2023
Landlord from PA
Jan 26, 2023
Broken Coil Balances
Please let me know which balancers I should order. This broken one is from the left side of the lower window. It's a Comfortworld window. The bottom window is 26x26.5 The glass on the window is 23 1/4 x 23 3/4. I need balancers for both sides of the lower window. Thanks Bill
Home Owner North Myrtle Beach, SC
Jan 26, 2023
Home Owner from North Myrtle Beach, SC
Jan 26, 2023
Need help identifying PennCo hardware
We live in North Myrtle Beach, SC. We bought a new home May 2008. The part that attaches to the bottom of the lower window is no longer attached to the window. No one I've spoken with in North Myrtle Beach has ever heard of PennCo and can't find replacement parts. I've attached pics and am trying t ... (cont.)
Quick Learner California
Jan 26, 2023
Quick Learner from California
Jan 26, 2023
Sliding door rollers
I couldn't find numbers or markings on the rollers. Thanks
+2
Distributor LAUDERDALE LAKES OR AR...
Jan 26, 2023
Distributor from LAUDERDALE LAKES OR AROUND
Jan 26, 2023
TRIPLE COIL FOR 70 SERIES AMERICAN CRAFTSMAN WINDOW
ON LIKE THIS IS BROKEN AND IT STAYS DOWN WITH THE PIVOT WHEN I OPEN THE WINDOW. WHERE CAN I BUY ONE OR TWO TO REPLACE IT.