Viewing all customer Discussions for:
Door & Window

Home Owner Gaithersburg, MD
Jul 16, 2025
Home Owner from Gaithersburg, MD
Jul 16, 2025
Balance labeled 26D
Please help me identify this balance. I have several windows broken which I'd love to order parts asap. Let me know what additional pics I can send. Thank you!Bill
+2
Handy Person Minneapolis, MN
Jul 16, 2025
Handy Person from Minneapolis, MN
Jul 16, 2025
Lindsay Window Sash Broken (Pinnacle Windows), 2015
The sash like assembly (there are no counter weights) is a plastic assembly that slides in a groove up and down along the side jam. This assembly has a die cast component that receives a post from the window itself. When the window rotates out for washing, this component engages the side jam to ho ... (cont.)
+1
Quick Learner
Jul 16, 2025
Quick Learner
Jul 16, 2025
Patio Door Roller
Good Afternoon, I am searching for a replacement roller like shown in the photos. Any assistance is appreciated. Thank you!
Quick Learner CA
Jul 16, 2025
Quick Learner from CA
Jul 16, 2025
Window channel balance
Can you please tell me what part to order
Landlord Lakeland Florida
Jul 16, 2025
Landlord from Lakeland Florida
Jul 16, 2025
Window lift
I have a lift where metal chanel is 17 inches long. The white plastic bottom is 1 1/8 wide. The metal chanel is 5/8 inch tall and 9/16 wide. There is 18c stamped on metal channel. The window has iph2-159-8 written on it.
+2
Home Owner Minnesota
Jul 16, 2025
Home Owner from Minnesota
Jul 16, 2025
Patio Door Seal
No markings that I can see on door or seal. Door is approximately 20 years old. Bulb diameter- 1/4" Base height- 3/8"
+1
Professional 80911
Jul 16, 2025
Professional from 80911
Jul 16, 2025
Replacement parts
Hello, I am looking for these specific crank arms for a couple of viking windows. Can y'all help?
+2
Handy Person ELMHURST, Illinois, US...
Jul 16, 2025
Handy Person from ELMHURST, Illinois, USA
Jul 16, 2025
Sash spring connector
Connects spring to top of window frame , on first 3 pictures the plastic or nylon piece broke off
+7
Quick Learner USA
Jul 16, 2025
Quick Learner from USA
Jul 16, 2025
Need S795 with Hook Attachment
I need a few 795 channel balances with a hook instead of screw attachment Thank you.
Home Owner Carlisle PA
Jul 16, 2025
Home Owner from Carlisle PA
Jul 16, 2025
Replace parts
Please let me know if you have these two items to replace that are in the pictures. I think our windows were installed in the late 90s. Thank you!
Quick Learner St. Charles, Mo
Jul 16, 2025
Quick Learner from St. Charles, Mo
Jul 16, 2025
Tensioner spring
How do I find the numbers I need? Do I remove it 1st? I'm going to replace all them throughout the house so any help is appreciated.
Quick Learner Spokane Washington
Jul 16, 2025
Quick Learner from Spokane Washington
Jul 16, 2025
Casement window sash lock handle
The locking latch on my bathroom Jen weld bathroom casement window is broken and will not unlatch the window, so it is locked shut. How does one remove the latch handle so it can be replaced. I cannot find any instructions on line for removing the latch handle nor can I find a replacement for the la ... (cont.)
Home Owner Escondido, CA
Jul 16, 2025
Home Owner from Escondido, CA
Jul 16, 2025
Milgard Sliding Window
I am missing the pin or spring inside this latch/handle. Window is Milgard installed in 1992. Is this a part I can purchase?
Home Owner sorrento, fl
Jul 16, 2025
Home Owner from sorrento, fl
Jul 16, 2025
Beading
I have some beading that is coming loose from the window. I looked at your stock but I do not see the match. Can you help? I have attached photos.
+2
Quick Learner North Carolina
Jul 16, 2025
Quick Learner from North Carolina
Jul 16, 2025
Quick Learner Placentia, Ca
Jul 16, 2025
Quick Learner from Placentia, Ca
Jul 16, 2025
Need To Identify Part Number So I Can Place An Order
Can you please help us identify and determine If you carry the casement handle/cover and handle and escutchen that i have attached. I need these parts in the color black.
Home Owner Barnegat, NJ
Jul 16, 2025
Home Owner from Barnegat, NJ
Jul 16, 2025
Surface mounted tilt window latches
Hello, I couldn't find any exact replacements on the website. 3" long x 1 1/8" wide x 5/16" thick, 2" center to center screw spacing. New construction windows from 1998. Home is in Barnegat, NJ Any recommendations? Thanks, Chris
Quick Learner Colorado springs
Jul 16, 2025
Quick Learner from Colorado springs
Jul 16, 2025
Window balancers.Milgard
Attention: Sasha is the rep I spoke to on the phone
+2
Quick Learner Indianapolis
Jul 16, 2025
Quick Learner from Indianapolis
Jul 16, 2025
Channel type window balance
I am trying to replace the spring balances on my mother in law's old vinyl windows and am hoping you can help me with identifying the proper replacements so I can order them.
+2
Quick Learner Liberty, In
Jul 16, 2025
Quick Learner from Liberty, In
Jul 16, 2025
Balancers
Trying to order these replacements.
+2