Viewing all customer Discussions for:
Door & Window

Distributor Puerto Rico, USA
Dec 26, 2018
Distributor from Puerto Rico, USA
Dec 26, 2018
Double Hung Channel Balance Spring
I'm need this channel in 2 different Heights 18 channels in 29".5 And 18 channels in 32".5
+2
Quick Learner Abington,ma
Dec 26, 2018
Quick Learner from Abington,ma
Dec 26, 2018
Quick Learner
Dec 26, 2018
Quick Learner
Dec 26, 2018
Quick Learner Boynton Beach Florida
Dec 26, 2018
Quick Learner from Boynton Beach Florida
Dec 26, 2018
Plastic stripping replacement and removing old glue
Our community has allowed us to remove the mullions on our windows. I have 3 of the same size windows and after I removed the mullions I realized the plastic strippings on all 3 windows will need to be replaced. Do you have the replacements? Do you have a how to video? Lastly any suggestions on how ... (cont.)
+2
Quick Learner Palm Beach Gardens
Dec 26, 2018
Quick Learner from Palm Beach Gardens
Dec 26, 2018
ACME door slides
Attached are two pictures (front and back) which may help in identifying the ACME door slides/glides/rollers which I would like to replace. My efforts to find replacement parts on your website came up with a possibility of Product 23-027 which seems closest to my original part.
Home Owner Puerto rico
Dec 26, 2018
Home Owner from Puerto rico
Dec 26, 2018
Window Balance Spring Replacements
I have had these parts replaced by our condo handyman, but the springs are the only thing that is rusting. Are there any springs with stainless or heavy duty aluminum springs? And how do I ensure I get the right length? The stamp on the current is 2230 but it was just matched up side by side what it ... (cont.)
Quick Learner USA
Dec 26, 2018
Quick Learner from USA
Dec 26, 2018
Quick Learner US
Dec 26, 2018
Quick Learner from US
Dec 26, 2018
Channel balance identification
This is what I'm looking for this is Rick Gardner remodeling I called this morning you said to send a picture it's 15 in Long Andersen to 200 series
Quick Learner USA
Dec 26, 2018
Quick Learner from USA
Dec 26, 2018
Installation instructions for security safety lock
Do you have any instructions for installing the Security Safety lock, 80-027 on a Pella sliding door.?
Home Owner Sacramento, CA
Dec 25, 2018
Home Owner from Sacramento, CA
Dec 25, 2018
Request for Information - Replacement for 2 window balancers
Hello, can you please help me identify replacement balancers? Relevant Information: -Length is 14" -Width is 1/2" -Window is approximately 17 lbs -One says 14B and the other says 14D. I believe it should be 14D due to the weight and that it was sized incorrectly by the previous homeowners. -The sho ... (cont.)
Quick Learner Bahamas/Miami
Dec 25, 2018
Quick Learner from Bahamas/Miami
Dec 25, 2018
Window face guides
These are face guides that are made for a double hung window made by T and M Co. Hopefully someone can recognize them.
+2
Home Owner tampa-st petersburg,fl
Dec 25, 2018
Home Owner from tampa-st petersburg,fl
Dec 25, 2018
Alcan window in Florida built in 1991 or 1992
The recommended 55-092 glazing bead does not fit. The channel is like railroad tracks that needs a sleeve to fit under each of the inside of the track to hold in place. There must be a substitute so that I don't have to buy new windows???
Home Owner Myrtle Beach, SC
Dec 25, 2018
Home Owner from Myrtle Beach, SC
Dec 25, 2018
Help with ID'ing Window Balances
I need a set of each size but I'm not sure what exactly to order. One has BSI 1640 stamped on it and is 17" long. The other is 28" long. They are both 1/2" wide. I will also need some of the little metal stops that flip in and out when removing the window. I believe they are to keep the balance ... (cont.)
+5
Quick Learner Framongham, MA
Dec 25, 2018
Quick Learner from Framongham, MA
Dec 25, 2018
looking for replacement rubberized inserts for metal storm door
The picture show a bronze colored metal sleeve that slips on the bottom of our storm door - the height can be adjusted so the the rubberized inserts form a good seal with the bottom of the storm door. Am looking for the rubberized inserts - need three..insert dimensions are 1/2 inch wide and at the ... (cont.)
Home Owner Long Branch, New Jerse...
Dec 24, 2018
Home Owner from Long Branch, New Jersey
Dec 24, 2018
3131 United patio door with key locked
I need to replace a broke handle 3131 United patio door with key.
Quick Learner 17022
Dec 24, 2018
Quick Learner from 17022
Dec 24, 2018
Help to identify window counter wt spring
Hi, vinyl window snapped constant counter spring, looks like 6-1/2 lbs. Please help identify spring, slide block and support base for my window. Do you folks also carry the side locking latches if based upon a photo to be replaceable? From other posts, I read your team is awesome to offer this suppo ... (cont.)
+2
Home Owner Columbia, MO
Dec 24, 2018
Home Owner from Columbia, MO
Dec 24, 2018
Window balance for a 24.4 pound sash
Attached 5 pictures of balance. The metal channel is 1/2" wide and 25 5/8" long. Weight of window is 24.4 pounds. & Merry Christmas!
+2
Quick Learner 95066
Dec 24, 2018
Quick Learner from 95066
Dec 24, 2018
Crank accessory replacement
Was about to buy qty=5 of Universal Joint With Pole Ring, 11/32", 39-336, bronze. Well, 11/32 =.34375, which is slightly greater than the presumed 1982 Truth brand crank spindle i want to put the 39-336 onto. I measured at three points (rod, gear, inner rod) = (0.336, 0.311,0.25). I don't know tha ... (cont.)
Quick Learner Bernardsville
Dec 24, 2018
Quick Learner from Bernardsville
Dec 24, 2018
Window falling out of place
I have windows that fall out of place. The number on the windows is 8254. Which parts (pivot bar?) do I need? Is there a left and right part? Do I need screws?
Home Owner Fort Lauderdale
Dec 24, 2018
Home Owner from Fort Lauderdale
Dec 24, 2018
Question about Left or Right-fitting Tooth for Latch
Presumably there is an adjustment for left or right fitting?