Viewing all customer Discussions for:
Door & Window

Home Owner Rehoboth Beach, Delawa...
Dec 17, 2018
Home Owner from Rehoboth Beach, Delaware
Dec 17, 2018
Entry Guard Truth 40887 replacement
The hardware says Entry Guard Truth 40887The connector with the 40887 stamp is 5 1/4"If you can identify replacement, I will need both left and rightThank you for your time and attention.Joan
+2
Quick Learner USA
Dec 17, 2018
Quick Learner from USA
Dec 17, 2018
Cylinder lock and latch hook for patio slider handle
We need the cylinder lock and "hook latch" for this lock. The entire length is 5 and 9/16 inches...from screw hole to screw hole is 5 inches. Can you help us?
Quick Learner Morristown, NJ
Dec 17, 2018
Quick Learner from Morristown, NJ
Dec 17, 2018
Constant force balance spring on Royal Prime window
I need two constant force balance springs for a Royal Prime window. What part number do I need and where can I find it?
+1
Home Owner Trinidad
Dec 17, 2018
Home Owner from Trinidad
Dec 17, 2018
Plastic window retainer clip
The clip secures the insect screen in place. It is 2 3/4" long x 9/16" wide.
Quick Learner Windsor Colorado
Dec 16, 2018
Quick Learner from Windsor Colorado
Dec 16, 2018
Replacement Balances
I need to replace the balances on 2 viking windows ~2003. The balances measure 27 inches and are 1/2 inch in width. They have a 2630 stamped on the side. I have attached some photos as well. Thank you Kevin
Contractor Williamstown NJ
Dec 16, 2018
Contractor from Williamstown NJ
Dec 16, 2018
Trying to find Door & Window Parts
I found parts that were close but I need help thank youScott
+2
Home Owner Charlotte NC
Dec 16, 2018
Home Owner from Charlotte NC
Dec 16, 2018
Help with Sliding Glass Door Rollers
The only markings on the door is a sticker from Milco Building Products out of GA. This door is in a manufactured home built in 1995
Friend CA
Dec 16, 2018
Friend from CA
Dec 16, 2018
Need Door Handle to Match
Hi There, We have a door handle that broke off and I have been unsuccessful in trying to find a matching one. Please see pictures. Here is the part information that was written on the handle: Pella 2265 US Patent 5125708 D340398 Stash Controls Canton SD
Quick Learner
Dec 16, 2018
Quick Learner
Dec 16, 2018
Window jambs wont close all the way
Its a tilt sash window and i can see in the side encasement a broken piece of plastic that the window tilt bar sits in
Quick Learner Florida
Dec 16, 2018
Quick Learner from Florida
Dec 16, 2018
Window Balance Parts. Need Help.
I need to replace these sash rods (I think that's what they are called) I know they are 30" long, but I don't know which model the top and bottom shoes are. I need to replace them on both sides of the window so it may not matter? Please help! Thanks! Craig
+2
Quick Learner
Dec 16, 2018
Quick Learner
Dec 16, 2018
Trying to ID Window Balance
length is 27 ,,,plastic base is 1 1/8 inch... Not sure if it is 390 More pointed at tip Number on it is 2620 with a small v
Home Owner Florida
Dec 16, 2018
Home Owner from Florida
Dec 16, 2018
Need part number and link to specific window crank
Can you please advise the part number to the window crank in the attached photo, along with a link to it? The crank is stripped and will not close the window. Ed
Handy Person Fair Play, SC
Dec 16, 2018
Handy Person from Fair Play, SC
Dec 16, 2018
Seeking a Crank housing cover
I am looking for a window crank housing cover
Quick Learner Florida
Dec 16, 2018
Quick Learner from Florida
Dec 16, 2018
Channel Balance Identification. '9' Stamp Issue
I need to order new channel balances for a non-tilt kinco window built with BSI channel balances. BSI markings BSI 1C 23 9 Dimensions metal channel 24"L, 5/8" depth, 1/2"W Top attachment 1 1/4"L, 11/16"Depth, 1/2"W Bottom Shoe 1"L, 15/16"W, 1"depth I believe it may be a S 380-23 channel bala ... (cont.)
+2
Handy Person Pennsylvania
Dec 16, 2018
Handy Person from Pennsylvania
Dec 16, 2018
Broken door latch
Broken latch. Cannot find replacement. Suspect I need to change the entire lock assembly. Unclear based on internet search which items I should purchase. Please advise.
Home Owner nipomo ca
Dec 15, 2018
Home Owner from nipomo ca
Dec 15, 2018
Channel balance jammed
Just moved in here about 6 mos ago. The place is about 12 yrs old. As you can see it appears the channel balance somehow became unhooked and is now stuck in the up position. I cannot raise the window to release it from the frame. everything is jammed up. The marking on the balance is 26 4 rk any so ... (cont.)
Handy Person Algonquin IL
Dec 15, 2018
Handy Person from Algonquin IL
Dec 15, 2018
Pivot hinge
Hello,I am looking for a pivot hinge for a aluminum glass door.The top one is still okay, but the bottom is totally corroded.Ithe hinges are on the right side of the door. Or opposite side of the handles.Do you folks have it?I could not see any brand name on it.Pls if you can help.Anselmo ... (cont.)
+2
Quick Learner 34201
Dec 15, 2018
Quick Learner from 34201
Dec 15, 2018
fixed patio door bracket dimensions
Do you have a bracket that looks like this or do you have any idea where I can find a similar bracket? The house was built by Lennar Builders in 2001 and it is located here in Sarasota Florida. Thanks
+2
Quick Learner
Dec 15, 2018
Quick Learner
Dec 15, 2018
Rollers for a glass Patio slider
Patio slider 8 foot glass slider , looks like the only thing that's wrong with them is the rollers the one roller is stamped Siri queues New York "KILIAN" and Toronto Canada .
+2
Quick Learner Door & Window
Dec 15, 2018
Quick Learner from Door & Window
Dec 15, 2018
Installing inswing storm door
I am installing an inswing storm door. I have purchased the 40-006 bracket. where does this need to be mounted? From your picture it looks like it is on the door, this won't work. Can you explain. Thanks Dave